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Ubumwe Grande Hotel

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ubumwe Grande Hotel

Fountain
Lobby sitting area
Bar (on property)
Courtyard
In-room safe, individually furnished, desk, laptop workspace

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
KN 67 Street, Kigali, Kigali, 1306
  • Union Trade Center
    3 min walk
  • Ntarama Church
    17 min walk
  • Makfast
    3 min walk
  • Kigali (KGL-Kigali Intl.)
    25 min drive

Room options

View all photos for Classic Twin Room

In-room safe, individually furnished, desk, laptop workspace

Classic Twin Room

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, Accessible

Classic Room, Accessible | In-room safe, individually furnished, desk, laptop workspace

Classic Room, Accessible

  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, Balcony

Junior Room, Balcony | Terrace/patio

Junior Room, Balcony

  • 560 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | In-room safe, individually furnished, desk, laptop workspace

Executive Apartment, 2 Bedrooms

  • 1033 sq ft
  • Mountain view
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Classic Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Classic Room, 1 King Bed

  • 344 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, Terrace, Mountain View

Classic Room, Terrace, Mountain View | In-room safe, individually furnished, desk, laptop workspace

Classic Room, Terrace, Mountain View

  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room

Junior Room | Private kitchen | Electric kettle

Junior Room

  • 559 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

In-room safe, individually furnished, desk, laptop workspace

Deluxe Room

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Classic Room | In-room safe, individually furnished, desk, laptop workspace

Classic Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom | In-room safe, individually furnished, desk, laptop workspace

Executive Apartment, 1 Bedroom

  • 828 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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$119 total
includes taxes & fees
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About this property

Ubumwe Grande Hotel

4-star Kigali hotel with rooftop terrace
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Ubumwe Grande Hotel offers 153 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include bathtubs or showers, slippers, hair dryers, and toothbrushes and toothpaste. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Ubumwe Grande Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a rooftop terrace, barbecue grills, and tour/ticket assistance. Complimentary self parking is available on site.

Ubumwe Grande Hotel is a smoke-free property.

Ubumwe Grande Hotel has a restaurant on site.
Room service is available.

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 150
Late check-in subject to availability
Late check-in fee: USD 150 for check-in between noon and 8 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 150

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
7 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per day

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 150 (subject to availability)
  • Late check-in fee: USD 150 for check-in between noon and 8 AM
  • Late check-out fee: USD 150 (subject to availability)
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
Tax ID - 106324073
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ubumwe Grande Hotel Kigali
Ubumwe Grande Kigali
Ubumwe Grande
Ubumwe Grande Hotel Hotel
Ubumwe Grande Hotel Kigali
Ubumwe Grande Hotel Hotel Kigali

Ubumwe Grande Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 101 out of 157 reviews" "
Rating 8 - Good. 31 out of 157 reviews" "
Rating 6 - Okay. 13 out of 157 reviews" "
Rating 4 - Poor. 7 out of 157 reviews" "
Rating 2 - Terrible. 5 out of 157 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms and multiple good dining options. Especially the rooftop. Staff truly lovely people, so nice and helpful.
Stayed 3 nights in Jul 2024

2/10 Terrible

Gislain

Stayed 1 night in Jul 2024

10/10 Excellent

Derek

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good stay but am sure there is more value for money around.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and welcoming They provided quick prompt service
Stayed 4 nights in Jul 2024

10/10 Excellent

Jokubas

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with rooftop pool and gym. Rooms and apartments are available for larger groups. Right next to Kigali city market - 5min walk. Great staff. There is some construction in the area, so check for your room location.

10/10 Excellent

Dorinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great amenities and great staff.
Stayed 2 nights in Jun 2024

6/10 Okay

SUSAN, INVERNESS

Traveled with family
Liked: Cleanliness
O
Stayed 3 nights in May 2024

8/10 Good

Charlesworth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. We felt very safe.
Stayed 2 nights in May 2024

2/10 Terrible

Jenna

Disliked: Staff & service, amenities, property conditions & facilities
Staff unfriendly and not helpful at all. Outdated rooms and overall. They were late for my airport pickup. Breakfast there were few vegan options and I had to get my own coffee while many others around me were served.
Stayed 7 nights in Feb 2024

8/10 Good

Ruth

Stayed 1 night in May 2024

10/10 Excellent

IBRAHIM E

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recomanded
Stayed 3 nights in Apr 2024

10/10 Excellent

Aharon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel
Second time I'm staying in your hotel and I like the friendly atmosphere. I enjoyed my time with you
Stayed 4 nights in Feb 2024

10/10 Excellent

Adele

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The pool was great, service and staff were friendly and efficient.
Stayed 2 nights in Feb 2024

10/10 Excellent

IBRAHIM

Stayed 3 nights in Feb 2024

8/10 Good

Crystal, Jonesboro

Traveled with family
Stayed 1 night in Dec 2023

2/10 Terrible

Mary Joan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Dec 2023

8/10 Good

castro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with good service. Reasonably priced
Stayed 3 nights in Dec 2023

6/10 Okay

Hanisa W

Disliked: Staff & service
I have stayed at Ubumwe severally but this particular time was a major dissapointment.The staff were rude,the foood was terrible and overall the service was below average. The room i was checked in was too noisy and even when i moved the other room was too small stuffy and overall not so clean.I was in room 509 and i did not enjoy my stay.
Stayed 5 nights in Nov 2023

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2023

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience
Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Stayed 5 nights in May 2023

10/10 Excellent

IBRAHIM E

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recomanded
Stayed 3 nights in Mar 2023

6/10 Okay

Mark, Lincoln

Business traveler
Liked: Cleanliness, amenities
The location of this hotel is great, and it does appear modern and fresh
Stayed 2 nights in Feb 2023

8/10 Good

Thule, Nairobi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for a clean convenient place to stay, this is it! The restaurant staff could do with more training in being adaptable to clients requests but that may be a hotel restaurant policy. Otherwise a great stay

10/10 Excellent

Thule, Nairobi