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Radisson Blu Hotel & Convention Centre, Kigali

5.0 star property

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Photo gallery for Radisson Blu Hotel & Convention Centre, Kigali

Lobby
5 restaurants, breakfast, lunch, dinner served; Regional cuisine
Exterior
2 outdoor pools
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Gym

Explore the area

Map
Kimihurura Roundabout, Kigali, 6845
  • Kigali Heights
    ‪1 min walk‬
  • Kigali Convention Centre
    ‪5 min walk‬
  • BK Arena
    ‪5 min drive‬
  • Kigali (KGL-Kigali Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Room, Balcony (Dome View)

Premium bedding, minibar, in-room safe, desk

Superior Room, Balcony (Dome View)

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Terrace (Lounge Access)

Premium bedding, minibar, in-room safe, desk

Suite, Terrace (Lounge Access)

  • 1625 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, Terrace (Lounge Access)

Royal Suite, Terrace (Lounge Access) | Premium bedding, minibar, in-room safe, desk

Royal Suite, Terrace (Lounge Access)

  • 7524 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for Superior Room, Balcony

Premium bedding, minibar, in-room safe, desk

Superior Room, Balcony

  • 388 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Junior Suite, Balcony (Lounge Access)

Premium bedding, minibar, in-room safe, desk

Junior Suite, Balcony (Lounge Access)

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, Balcony (Lounge Access)

Premium bedding, minibar, in-room safe, desk

Executive Room, Balcony (Lounge Access)

  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Executive Room, Balcony (Dome View)

Premium bedding, minibar, in-room safe, desk

Executive Room, Balcony (Dome View)

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Radisson Blu Hotel & Convention Centre, Kigali

5-star Kigali hotel connected to the convention center, walkable to Kigali Convention Centre
This hotel features 5 restaurants, 2 outdoor pools, and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Radisson Blu Hotel & Convention Centre, Kigali offers 292 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a 24-hour health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.
Radisson Blu Hotel & Convention Centre, Kigali features a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a 24-hour health club. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at one of the 4 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers a children's pool, a sauna, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary uncovered self parking and uncovered valet parking are available on site, along with a car charging station.

Radisson Blu Hotel & Convention Centre, Kigali has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Filini - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hindi, Indonesian, Swahili, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 per person
  • 4 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Filini

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Golf
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator

More

  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 per person
  • Airport shuttle fee: USD 25 per person (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Radisson Blu Hotel Kigali
Radisson Blu Kigali
Radisson Blu Hotel Convention Centre Kigali
Radisson Blu Hotel & Convention Centre, Kigali Hotel
Radisson Blu Hotel & Convention Centre, Kigali Kigali
Radisson Blu Hotel & Convention Centre, Kigali Hotel Kigali

Radisson Blu Hotel & Convention Centre, Kigali Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 99 out of 154 reviews
Rating 8 - Good. 36 out of 154 reviews
Rating 6 - Okay. 9 out of 154 reviews
Rating 4 - Poor. 4 out of 154 reviews
Rating 2 - Terrible. 6 out of 154 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing and this Hotel 5 star .. Freddy my guide was awesome.. Definitely would stay again..
Stayed 4 nights in Feb 2025

8/10 Good

Kimberly

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice views , clean rooms . Area to walk around inside .
Stayed 2 nights in Jan 2025

10/10 Excellent

Francis

Stayed 1 night in Feb 2025

10/10 Excellent

Dobbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staff
Stayed 1 night in Jan 2025

10/10 Excellent

Jakub

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay

Stayed 7 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Jan 2025

10/10 Excellent

Hassan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Radisson blu Kigali its best hotel I have ever stay they welcoming me as VIP guest specially duty manager Mr(Elyse) he is very nice person for sure I go back agein thnx agein Mr Baptist’s, and mss Diane and abasi thnx all guys front desk employees 🙏👍
Stayed 17 nights in Dec 2024

6/10 Okay

JUDE MARIE, Levittown

Traveled with family
Liked the buffet
Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Dec 2024

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

almut

Traveled with partner
Liked: Cleanliness
Professional and polite service. Nice entrance ambient. Room is spacious and well equipped. Very clean and neat.
Stayed 4 nights in Dec 2024

8/10 Good

Murad

Stayed 2 nights in Dec 2024

10/10 Excellent

Malaika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect - the staff is the absolutely best!!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Radisson Blu seldom disappoints!
Stayed 1 night in Nov 2024

2/10 Terrible

Debbie

Disliked: Staff & service, amenities, property conditions & facilities
Welcoming staff. Service declined from arrival point n
Stayed 1 night in Nov 2024

10/10 Excellent

Lolav

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Assiatou

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! Friendly and helpful staff
Stayed 6 nights in Oct 2024

4/10 Poor

Avery

Disliked: Cleanliness, staff & service
The Radisson Blu shows itself as a 5 star hotel but at a closer look staff are not well trained and give conflicting information, and rooms are cheaply made without the attention to detail of luxurious stay. We stayed at the Radisson blu for 2 nights in Kigali. The welcome service (hot towels, drink) was very nice and the lobby was beautiful. However the great service and 5 star experience appeared to stop there. We had an incident in our room that warranted requesting compensation in some form. This turned into an entire negotiation/ordeal with management and we left feeling like this stay was a subpar experience as they wouldn’t budge on making the situation up to us. We asked management and the front desk to deep clean our room multiple times as a result of the incident and they assured us that no corner would be untouched and they would make sure all the food was removed from the room and the floor would be thoroughly vacuumed. However when we came back to the room a few hours later, it hadn’t been cleaned at all and there were still things like the welcome drink left out, which was extremely frustrating given our initial complaint. Most of the staff were nice and accommodating but didn’t appear to be well trained. We were told multiple times that breakfast was included in our stay but it turns out it wasn’t, which we didn’t find out till after we already ate. Overall the service of the hotel feels more in line with 3.5 star hotel so just adjust expectations.
Stayed 2 nights in Oct 2024

8/10 Good

Katherine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The catering was very variable. Sometimes good sometimes not so good. I think I developed food poisoning from a hamburger I had. I had two Caesar salads - one had not croutons one had no egg.
Stayed 10 nights in Sep 2024

10/10 Excellent

Patrik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Catharine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 5 nights in Sep 2024

6/10 Okay

Courtney, London

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities
Significant allergy reaction to the room; especially the bed. I was charged twice for my stay at the hotel via Expedia and directly.
Stayed 6 nights in Sep 2024

8/10 Good

Jeremy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Nargisse

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with very friendly and accommodating stuff especially Mr Kumar who has excellent recommandations and made our overall stay excellent
Stayed 4 nights in Sep 2024