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Hotel Chez Lando

4.0 star property

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Photo gallery for Hotel Chez Lando

Luxury Room | Minibar, in-room safe, desk, blackout drapes
Comfort Single Room | Minibar, in-room safe, desk, blackout drapes
Comfort Single Room | Minibar, in-room safe, desk, blackout drapes
Bar (on property)
Luxury Room | Minibar, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Gym
  • Room service
  • Laundry
  • Housekeeping

Explore the area

View in a map
KG 201 St., Airport Road, Kigali
  • Stade Amahoro
    ‪12 min walk‬
  • Rwanda Development Board
    ‪13 min walk‬
  • Kigali Convention Centre
    ‪3 min drive‬
  • Kigali (KGL-Kigali Intl.)
    ‪5 min drive‬

Room options

View all photos for Luxury Room

Luxury Room | Minibar, in-room safe, desk, blackout drapes

Luxury Room

9.6 out of 10
Exceptional
(7 reviews)
  • 323 sq ft
  • Sleeps 1
  • 1 King Bed OR 1 Twin Bed

View all photos for Comfort Single Room

Comfort Single Room | Minibar, in-room safe, desk, blackout drapes

Comfort Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 258 sq ft
  • Sleeps 1
  • 1 King Bed OR 1 Twin Bed

View all photos for Economy Single Room

Economy Single Room | Minibar, in-room safe, desk, blackout drapes

Economy Single Room

9.8 out of 10
Exceptional
(6 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

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About this property

Hotel Chez Lando

4-star hotel in Remera
Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hotel Chez Lando offers 82 accommodations with minibars and safes. Rooms open to balconies. Satellite television is provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Kigali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and in-room fitness.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Chez Lando features a fitness center and in-room fitness. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, barbecue grills, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary self parking is available on site.

Hotel Chez Lando has designated areas for smoking.

Onsite venue - This restaurant specializes in local and international cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 buildings
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Fan
  • Free weights
  • Phone
  • Safe
  • Stationary bicycle
  • Treadmill
  • Workout equipment

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Chez Lando Kigali
Chez Lando Kigali
Chez Lando
Hotel Chez Lando Hotel
Hotel Chez Lando Kigali
Hotel Chez Lando Hotel Kigali

Reviews

Hotel Chez Lando Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 75 out of 138 reviews
Rating 8 - Good. 44 out of 138 reviews
Rating 6 - Okay. 13 out of 138 reviews
Rating 4 - Poor. 5 out of 138 reviews
Rating 2 - Terrible. 1 out of 138 reviews

Reviews

10/10 Excellent

JoNell

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

If I were visiting Kigali again I’d definitely stay here. Great quality and clean city
Stayed 8 nights in Jun 2025

8/10 Good

William E, Baltimore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic theme "Villa Garden Paradise very romantic ❤️" Laid back and very relaxing and friendly, birds, bees, flowers 🌹💐 and beautiful trees. Hotel Chez Lando has them all. And it's very family friendly or a romantic haven all in one!! The only recommendations I can suggest, are changing the lighting fixtures to led in the rooms with mood settings. And installing window curtains or privacy glass on the bathroom windows, at least on the first floor,. Thanks for relaxing and tranquilly pleasant stay. Kudos to you and best regards WES
Stayed 1 night in Jun 2025

10/10 Excellent

ATEM AKONJANG

Stayed 1 night in May 2025

8/10 Good

Binoy

Liked: Cleanliness, staff & service, property conditions & facilities
The property is well located with good rooms.
Stayed 1 night in May 2025

10/10 Excellent

Pamilerin

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Paulin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in went well and rapid.
Stayed 1 night in Jan 2025

10/10 Excellent

Jeppe

Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth, LEAWOOD

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable
Stayed 1 night in Sep 2024

8/10 Good

Luciana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Improve: The only thing I didn't like is that the shower has low water pressure. Everything else was great!
Stayed 1 night in Sep 2024

6/10 Okay

ATEM AKONJANG

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I was disappointed with their shuttle service. I reserved my room and requested for airport pickup but none of their staff was at the airport to pick me up. I had to incur additional expenses to hire a taxi from the airport to the hotel of which there was no refund or remorse from the hotel management.
Stayed 1 night in Sep 2024

6/10 Okay

Adilise

Liked: Cleanliness, amenities
Unfortunately, the loud music early morning and late night is disturbing! The walls of the rooms are too thin - every conversation is heard from the next room- that’s why this place did not get a 5 stars.
Stayed 3 nights in Sep 2024

8/10 Good

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff here. Room had television that wasn’t working first night. They changed the box but as it runs on the broadband as that was dreadfully slow the television still wasn’t any good. No air conditioning in this hotel so make sure the curtains are closed to keep the temperature down during the day and it will then only be very warm instead of too hot at night. Service in the restaurant not very quick, but portion sizes generous and the cost of meals is very reasonable. They do tend to use a fair bit of salt with their vegetables so bear that in mind. Used the laundry service and shirts came back immaculate and nicely ironed for less than £1 each, ridiculously cheap and saves a job when you come back. Single glazing so plenty of road noise and they do like to use their horns in Kigali so something to be prepared for.
Stayed 5 nights in Sep 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly people, very clean property and most of all safety is their number one priority
Stayed 4 nights in Aug 2024

6/10 Okay

Curtice

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Basic room with no fan or AC

Very nice staff and convenient restaurant. Room was very basic. Biggest complaint is that there was no fan or AC, or mosquito net (thankfully a net was not needed). Hallway was bit loud at night.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kimberly, Weare

Liked: Cleanliness, staff & service, property conditions & facilities
It's a good location close to airport and shops. Team is very kind. Rooms spacious and clean
Stayed 2 nights in Jul 2024

10/10 Excellent

Kimberly, Weare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

6/10 Okay

Ahmed

Traveled with group, Business traveler
Very bad internet connection, first time in my life to see a hotel room without hotel. There is almost no room view as you have a tree in-front of your balcony blocks everything.
Stayed 5 nights in May 2024

4/10 Poor

Ibrahim

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
NA
Stayed 3 nights in May 2024

4/10 Poor

Omar

Business traveler
Disliked: Property conditions & facilities
It was a very bad experience
Stayed 5 nights in May 2024

10/10 Excellent

Sean, Mombasa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
When I checked in, I was sent to general room - a finally got the room I paid for. Also, everything is great (but noisy) except the restaurant has terrible service- 1 hour to get food and hard to get staff to get/pay bill
Stayed 4 nights in Mar 2024

10/10 Excellent

Douglas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice grounds and a good restaurant
Stayed 1 night in Feb 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024