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2000 HOTEL Downtown Kigali

4.0 star property

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Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Superior Suite | Minibar, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Laundry

Explore the area

Map
KN82 St/1, near Kigali City Tower, Nyarugenge Sector, Kigali, 3153
  • Union Trade Center
    ‪6 min walk‬
  • Kigali Genocide Memorial Centre
    ‪5 min drive‬
  • Kigali Convention Centre
    ‪11 min drive‬
  • Kigali (KGL-Kigali Intl.)
    ‪30 min drive‬

Room options

View all photos for Business Twin Room, City View

Business Twin Room, City View | Minibar, in-room safe, desk, laptop workspace

Business Twin Room, City View

  • City view
  • 430 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Business Double Room, City View

Business Double Room, City View | Minibar, in-room safe, desk, laptop workspace

Business Double Room, City View

  • City view
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, desk, laptop workspace

Superior Suite

  • Mountain view
  • 861 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, Mountain View

Executive Suite, Mountain View | Minibar, in-room safe, desk, laptop workspace

Executive Suite, Mountain View

  • Mountain view
  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

2000 HOTEL Downtown Kigali

4-star Kigali hotel with 1 restaurants, connected to a shopping center
This hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a snack bar/deli, a business center, and concierge services.
2000 HOTEL Downtown Kigali offers 105 accommodations with minibars and safes. Accommodations offer separate dining areas and include dining tables. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Kigali hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

A business center is on site at this 4-star property. This family-friendly hotel also offers a fitness center, an arcade/game room, and multilingual staff. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary self parking is available on site.

2000 HOTEL Downtown Kigali has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Bamboo - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bamboo

Things to do

  • Arcade/game room
  • Gym
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Dining table
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Spa

  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2015
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Desk
  • Desk chair
  • Fan
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

2000 HOTEL Kigali
2000 Kigali
2000 HOTEL
2000 Downtown Kigali
2000 Downtown Kigali Kigali
2000 HOTEL Downtown Kigali Hotel
2000 HOTEL Downtown Kigali Kigali
2000 HOTEL Downtown Kigali Hotel Kigali

2000 HOTEL Downtown Kigali Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 226 out of 460 reviews
Rating 8 - Good. 153 out of 460 reviews
Rating 6 - Okay. 42 out of 460 reviews
Rating 4 - Poor. 24 out of 460 reviews
Rating 2 - Terrible. 15 out of 460 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The airport pickup was on time and delivered us to the hotel without any complications. The hotel staff are great and more then willing to assist. The welcome plate of fruit was a nice touch. The hotel is centrally located with good views of the area. The ajoining restaurant was convenient and reasonably priced. While the rooms were a little dated, the hotel offers good value and I would not hesitate to recommend this hotel for a short stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Adeyemi

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Really enjoyed my stay here. Great location in downtown Kigali
Stayed 1 night in Jan 2025

10/10 Excellent

Daphne

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This property was AMAZING. We came here from a different hotel because the previous hotel was terrible . Thankfully this hotel exceeded our expectations. Staff was attentive and friendly . The rooms were very spacious. The restaurant had good food. I will definitely stay here again when I come back . Thank you everyone for your amazing service !!
Stayed 8 nights in Dec 2024

10/10 Excellent

Ufuoma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Paul

Liked: Staff & service
Very bad tv & wifi connection, pour restaurant menu etc…
Stayed 6 nights in Dec 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities
The hotel is good, huge rooms which are very clean. Staff friendly. Location downtown. Hotels offers free airport transport. The restaurant serves Chinese food only and not very good. Breakfast indifferent.
Stayed 2 nights in Dec 2024

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Anthony

Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right downtown, large rooms, helpful people

The hotel is right downtown, which means you can hear the busy bustle from below even 10 floors up. But the views from the room are nice. I opted for the executive room which was huge with windows on two sides. Breakfast was good at the attached large restaurant. The free airport shuttle is nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Luke, Hughesdale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, lovely staff
Stayed 1 night in Dec 2024

8/10 Good

Wail

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the city center, walkable area outside the hotel. The staff was nice.
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay in central Kampala

Everything good. Great service. Airport pickup always on time
Stayed 2 nights in Dec 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Ada

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, courteous and pleasant
Stayed 5 nights in Nov 2024

4/10 Poor

Exauce

Stayed 2 nights in Nov 2024

8/10 Good

Francois

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big room, great location, good food, fair price

-the ratio equipment + service / price is very fair -room is big -location is close to restaurants, malls, shops -in house restaurant (Bambou Rooftop Restaurant) is good and not too expensive -breakfast offers a wide range of food, including asian food i stayed at both Onomo and 2000 Hotel i prefer 2000 Hotel for the size of the room and the price which is 50% cheaper
Stayed 2 nights in Nov 2024

10/10 Excellent

Admire

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great hotel but the noise in downtown was terrible
Stayed 2 nights in Nov 2024

10/10 Excellent

Admire

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place but the noise from the downtown businesse can discourage you
Stayed 1 night in Nov 2024

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely stay, the staff go above and beyond, they were all so warm and kind. The hotel is in a great location close to food, markets and the action. Great rooms too that are clean and spacious, highly recommend
Stayed 3 nights in Oct 2024

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Rohit

Stayed 10 nights in Sep 2024

8/10 Good

Rodrigue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Ibrahim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. The shuttle pick up service was much appreciated.The driver Louis waited for me even though my flight was delayed. Pleasant stay and reasonably priced
Stayed 3 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service
The rooms are nice snd the staff very polite and helpful. The neighborhood aroumd the hotel is very busy and crowded.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nnaemeka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024