Kharkiv Palace Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kharkiv Palace Hotel

Interior
Lobby
Sauna, steam room, body treatments, aromatherapy, body wraps
Front of property - evening/night
3 restaurants, breakfast served

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
2, Nezalezhnosti Avenue, Kharkiv, 61058
  • Freedom Square
    5 min walk
  • Shevchenko Park
    7 min walk
  • V. N. Karazin Kharkiv National University
    7 min walk
  • Kharkiv (HRK-Kharkiv Intl.)
    28 min drive

Room options

Classic Double Room, 1 King Bed

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Twin Room, 2 Twin Beds

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Premium Double Room, 1 King Bed

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Queen Bed

  • 861 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Kharkiv Palace Hotel

5-star Kharkiv hotel with rooftop terrace
Along with 3 restaurants, this smoke-free hotel has a full-service spa and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Kharkiv Palace Hotel offers 171 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a sauna and a fitness center.
Spa and Beauty has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is open daily.
In addition to a full-service spa, Kharkiv Palace Hotel features a sauna and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. Event facilities measuring 5468 square feet (508 square meters) include a conference center. This luxury hotel also offers a rooftop terrace, spa services, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours), a shopping center shuttle, and a train station drop-off service. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Kharkiv Palace Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
The Pacific Spoon - This restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar. A children's menu is available.
The Terrace - This restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Amadeus Viennese Cafe - This café serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Sky Lounge - Onsite restaurant. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

English, Russian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: UAH 950 for adults and UAH 475 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Amadeus Viennese Cafe
  • Lobby Bar
  • Sky Lounge
  • The Pacific Spoon
  • The Terrace

Things to do

  • Full-service spa
  • Gym
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (5,468 square feet of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of UAH 1000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 11 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for UAH 600.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: UAH 134.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately UAH 950 for adults and UAH 475 for children
  • Airport shuttle fee: UAH 550 per vehicle (one-way)
  • Pet fee: UAH 1000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: UAH 600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Kharkiv
Hotel Kharkiv Palace
Kharkiv Palace
Kharkiv Palace Hotel
Kharkiv Palace Premier
Kharkiv Palace Premier Hotel
Kharkiv Premier Palace Hotel
Palace Hotel Kharkiv
Premier Palace Hotel Kharkiv
Khrarkiv Palace Hotel Hotel
Khrarkiv Palace Hotel Kharkiv
Khrarkiv Palace Hotel Hotel Kharkiv
Premier Palace Hotel Kharkiv
Kharkiv Palace Premier Hotel
Kharkiv Palace Hotel Hotel
Kharkiv Palace Hotel Kharkiv
Kharkiv Palace Hotel Hotel Kharkiv

Kharkiv Palace Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 418 out of 514 reviews" "
Rating 8 - Good. 74 out of 514 reviews" "
Rating 6 - Okay. 14 out of 514 reviews" "
Rating 4 - Poor. 6 out of 514 reviews" "
Rating 2 - Terrible. 2 out of 514 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

SungMin

Business traveler
Liked: Cleanliness
They are being bombed so don't know what its really like, but i oaid a lot to stay in a gotel where it was hard to get intk parking, find the person to check in and most of the facilities where closed. Should have been half the price i paid.
Stayed 1 night in Aug 2022

10/10 Excellent

Sulaiman

Liked: Staff & service, amenities, property conditions & facilities
The roims are great
Stayed 1 night in Jan 2022

10/10 Excellent

Ezrah

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located. Comfortable rooms. Friendly staff.
Stayed 2 nights in Nov 2021

10/10 Excellent

Philip

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very easy
Stayed 2 nights in Nov 2021

10/10 Excellent

Leonid, Fair Lawn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I ever stayed in. Contemporary, excellent service, convenient location
Stayed 7 nights in Oct 2021

8/10 Good

Jamil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Tareq

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Jeny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular hotel
We had an amazing time at this hotel!!! The room is spacious, clean and equipped with all the things you need for comfortable staying. The bed is huge and soft. Amazing room service with good prices and excellent service! The only drawback is that you can’t control the temperature inside the room instead you need to call to the receptionist and ask to lower or higher air conditioner.
Stayed 4 nights in Oct 2021

10/10 Excellent

Haitham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant experience.
Stayed 1 night in Oct 2021

10/10 Excellent

Athanasia N

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 9 nights in Sep 2021

10/10 Excellent

robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would recommend for business and personal stay
Clean, professional, friendly, top class service from hotel employee's.
Stayed 5 nights in Sep 2021

10/10 Excellent

Curtis

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fabulous hotel! We were so comfortable. Breakfast was delicious. Staff very friendly and helpful. We will be back.
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2021

10/10 Excellent

Dmitry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Kharkiv, period. Service is top-notch.
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Very well trained staff.
Stayed 2 nights in May 2021

10/10 Excellent

Adem

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in May 2021

10/10 Excellent

Yarik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Corona Luxury!
Considering the Corona Regime and forced Lock down, the stay was excellent. Only Breakfast was possible to get at the restaurant and room service, of cpourse. The Lounge bar on the roof and all restaurants were closed as well as the Spa, gym and poool.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service at this hotel was fantastic. I was truly amazed.
Stayed 5 nights in Mar 2021

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5stars
The suite was amazing. Lots of space. Heated floors. Warm towels. Staff was amazing. Great food.
Stayed 2 nights in Dec 2020

10/10 Excellent

Fred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Fred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was the best part of my stay, Everyone and Everything was wonderful in my Opinion! Can there be something Better? We all can improve as Human beings, However, Food was good, Gym good, Massages excellent, bed wonderful, quiet rooms, Ect!!!
Stayed 12 nights in Dec 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
This is the best hotel in Kharkiv. It has a spacious modern feel and we enjoyed our stay. Breakfast was great.
Stayed 1 night in Sep 2020

8/10 Good

Neil, Royal Leamington Spa UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, spoke English in case your Russian isn't good. Free bottled water in the rooms, it's not recommended to drink or brush teeth etc with the tap water. Perfect place in Kharkiv, within walking distance of the town center and the best parks. My only complaint is that you can;t book room service in English. the 3 times I tried the phone was put down on me. I advised the reception and the management but it didn't change a thing. Otherwise I would highly recommend this Hotel and would gladly stay there again.
Stayed 9 nights in Aug 2020