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Pier House Resort & Spa

4.0 star property

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View from room
Suite, Multiple Beds, Oceanfront | In-room safe, individually decorated, individually furnished, desk
Suite (Dockside) | Living room | 42-inch flat-screen TV with cable channels, TV
Private beach, white sand, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub

Explore the area

Map
1 Duval St, Key West, FL, 33040
  • Mallory Square
    ‪4 min walk‬
  • Ernest Hemingway Home and Museum
    ‪16 min walk‬
  • Fort Zachary Taylor Historic State Park
    ‪19 min walk‬
  • Key West, FL (EYW-Key West Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Lanai

Balcony

Room, 2 Queen Beds, Lanai

  • 345 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Roll-in Shower, Lanai

Balcony

Room, 2 Queen Beds, Roll-in Shower, Lanai

  • 345 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Roll-in Shower, Oceanfront

Room, 1 King Bed, Roll-in Shower, Oceanfront | In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Roll-in Shower, Oceanfront

  • Ocean view
  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lanai

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Lanai

  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Lanai

Terrace/patio

Room, 1 King Bed, Roll-in Shower, Lanai

  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Roll-in Shower (Spa)

In-room safe, individually decorated, individually furnished, desk

Junior Suite, Roll-in Shower (Spa)

  • 500 sq ft
  • Sleeps 2
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, Multiple Beds (RI Shower)

In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds (RI Shower)

  • Ocean view
  • 1200 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for Traditional Room, 1 King Bed, Roll-in Shower

In-room safe, individually decorated, individually furnished, desk

Traditional Room, 1 King Bed, Roll-in Shower

  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Oceanfront

Room, 2 Queen Beds, Oceanfront | In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Oceanfront

  • Ocean view
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Traditional Room, 1 King Bed

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Spa)

In-room safe, individually decorated, individually furnished, desk

Junior Suite (Spa)

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Oceanfront

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Oceanfront

  • Ocean view
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

In-room safe, individually decorated, individually furnished, desk

Traditional Room, 2 Queen Beds

  • 279 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, Oceanfront

Deluxe Suite, Oceanfront | In-room safe, individually decorated, individually furnished, desk

Deluxe Suite, Oceanfront

  • Ocean view
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Oceanfront

Beach/ocean view

Suite, Oceanfront

  • Ocean view
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Dockside)

Suite (Dockside) | Balcony

Suite (Dockside)

  • Ocean view
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, Oceanfront

Luxury Suite, Oceanfront | Bar (on property) | 2 bars/lounges, poolside bar, beach bar

Luxury Suite, Oceanfront

  • Ocean view
  • 1200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (2 Queens)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Bedroom (2 Queens)

  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (1 King)

42-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom (1 King)

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Oceanfront

Suite, Multiple Beds, Oceanfront | In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Oceanfront

  • Ocean view
  • 1200 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for Junior Suite (Pure Wellness Spa)

In-room safe, individually decorated, individually furnished, desk

Junior Suite (Pure Wellness Spa)

  • 500 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Similar properties

Front of property - evening/night

Opal Key Resort & Marina, Key West

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.6 out of 5, Wonderful, (1001)
The price is $399
per night
$488 total
includes taxes & fees
May 7 - May 8
Opal Key Resort & Marina, Key West

About this property

Pier House Resort & Spa

4-star resort in Key West Historic District
At Pier House Resort & Spa, hit the private sand beach, dine onsite at Chart Room Bar, or enjoy a drink at one of the resort's 2 bars/lounges. Housekeeping is available on request.
Pier House Resort & Spa offers 142 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

A private beach and a health club are featured at the resort. An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.
Step outside to unwind on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Pier House Resort & Spa like an outdoor pool and a health club.

The resort offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. This beach resort also offers a hot tub, a garden, and a terrace. Onsite parking is available (surcharge).

Pier House Resort & Spa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Chart Room Bar - Overlooking the ocean, this bar specializes in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar.
Beach Bar - This beachfront bar specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Open daily.
One Duval - This restaurant is located on the beach and specializes in Caribbean cuisine. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Parking and transportation

  • Uncovered self parking on site (USD 40 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: USD 8 to 18 per person
  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beach Bar
  • Chart Room Bar
  • One Duval

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,605 square feet of conference space
  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Low-height counter and sink (32 inches high)
  • Low-height door lock
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 5 buildings
  • 5 floors
  • Banquet hall
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 20 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 65.25 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 8 to 18 per person
  • Uncovered self parking fee: USD 40 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

House Pier
Pier House
Pier House Key West
Pier House Resort
Pier House Resort Key West
Pier Resort
Resort Pier
Pier Hotel Key West
Pier House Hotel Key West
Pier House Key West Florida
Pier Key West
Pier House Resort Spa
Pier Hotel Key West
Pier Key West
Pier House Key West Florida
Pier House Resort & Spa Resort
Pier House Resort & Spa Key West
Pier House Resort & Spa Resort Key West

Pier House Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 678 out of 1005 reviews
Rating 8 - Good. 185 out of 1005 reviews
Rating 6 - Okay. 82 out of 1005 reviews
Rating 4 - Poor. 43 out of 1005 reviews
Rating 2 - Terrible. 17 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the action
Stayed 6 nights in Jan 2025

10/10 Excellent

Lance G

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. Our first room was very noisy. The noise was coming from a variety of sources - other guests and bars near the resort. They moved us to the spa building which was much better. They offer regular coffee outside the main restaurant. No decaf or hot water for tea.
Stayed 7 nights in Jan 2025

8/10 Good

John

Stayed 4 nights in Jan 2025

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice but paying for location, that is fine . Beach was very nice relaxing and clean property was clean . Weather gorgeous, room was loud we were on ground floor . Air conditioning was to cold when running but to warm when off but this is common . Overall very nice hotel !!
Stayed 3 nights in Jan 2025

10/10 Excellent

keith allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed any times
Stayed 4 nights in Nov 2024

10/10 Excellent

ellen

Stayed 9 nights in Jan 2025

10/10 Excellent

Angela

Traveled with group
Liked: Amenities, property conditions & facilities
Was convenient yet quiet. Staff checked on you regularly. Beautiful surroundings. Was centrally located walkable to all major things to do.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ed

Stayed 5 nights in Jan 2025

4/10 Poor

Hank August Peter

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Here is a summary of our stay January 11 – a later check in than planned due to flight issues. Checked in around 6pm and were escorted to our room. Check in was smooth and no issues. We thought we had booked a suite with an ocean view. Given it was later and already dark out, we opted for dinner at the Pier House restaurant. Dinner and service was very good January 12 - on waking the next morning, we stepped on to our balcony to find a beautiful view of the parking lot. No ocean in site – very disappointing. We went to the Pier House restaurant for breakfast (included in our package). Since we had a booking at 9am, we arrived at the restaurant shortly after 8am. We both ordered the two egg entrees. This arrived with everything cold. You would expect being almost first in the restaurant and with very few other people in the restaurant, everything would be fresh and hot off the grill. Not a great start. We also notice a spill on the floor outside of our room, just outside our door. Looked like pop or coffee. This did not get cleaned until January 14. Cleaning staff must have stepped over it in their entry to our room for two days. We stayed in Suite 619, on the second floor. The main stairs to the second floor were carpeted and were disgusting. The condition of the carpet was worse than a 2 star roadside motel. Cleaning or replacing is definitely recommended. January 13 – breakfast was good January 14 – breakfast was hot but it took 3 separate sets of silv
Stayed 4 nights in Jan 2025

10/10 Excellent

Jonathan

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay and Location

The stay was great and staff was very helpful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Leonidas

Stayed 3 nights in Dec 2024

8/10 Good

Emily

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location and would stay again. We were on a ground floor room in Atrium building and was very noisy from staff working in corridors starting at about 7am everyday. That’s a bit early for vacation property.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love The Pier House, stay here every time we come to Key West (7years and counting). Can walk to everything. Quiet escape when needed.
Stayed 5 nights in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at the opposite end of Duval but have decided we prefer the Pier House location and all around hotel experience
Stayed 3 nights in Jan 2025

8/10 Good

Ernest, Balto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High Resort fees and no option not to select .
Stayed 3 nights in Jan 2025

10/10 Excellent

Barbara, McMurray

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Gorgeous!
Stayed 3 nights in Jan 2025

8/10 Good

Caden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and the rooms were kept extremely clean. Great walking distance for everything on Duval. The breakfast set up wasn’t good and way overpriced for what it was. Our room was above the bar and the walls were thin so it was loud until about midnight every night. The bed was not comfortable at all. But the location and the staff were great. The bar on the beach was also nice and had great food and drinks. The beach was also very cozy and relaxing.
Stayed 7 nights in Jan 2025

10/10 Excellent

Paul Samuel, Wrentham

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel excellent. Plane rides excellent. Key West airport coming in and leaving the putts. Worst ever.
Stayed 5 nights in Jan 2025

10/10 Excellent

Bing Yi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2025

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very nice hotel in a fantastic location. In the middle of all the action Key West has to offer but nicely tucked away with a lovely private beach & pool. We stayed in the Garden Building with a balcony overlooking the pool and beautiful well kept gardens. The room was a good standard with everything we expected. 5 star service from all of the staff. The only minor criticism is the hotel is starting to look its age but this did not spoil anything for us. Not sure I would have liked a car park view room though! Highly recommended hotel.
Stayed 10 nights in Dec 2024

10/10 Excellent

Gavin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So well located with great facilities onsite
Stayed 4 nights in Dec 2024

10/10 Excellent

Whitney Luz

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue was the HVAC the hotel controls the temperature and it was too hot in the room and the fan did not work.
Stayed 4 nights in Dec 2024

10/10 Excellent

Geraldo, Fairfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 👍
Stayed 4 nights in Dec 2024

4/10 Poor

Jennifer

Very dissatisfied when we checked out we were charged an extra fee to use the hotels accommodations when that should have been included in the original price!
Stayed 6 nights in Dec 2024