2/10 Terrible
Karla
Traveled with partner
Sep 24, 2024
Disliked: Cleanliness, amenities
Worst hotel I have ever stayed out. There were only 2 things that were nice and that was the 24 hour pool and the shuttle. I would never recommend this place. There is only 1 housekeeping seevice. If you want any more you have to pay for it. There is no phone in the room. You have to text for any service needed. Restaurant was very expensive, with staff that did not pay attention to us and then ended up closing 3 days before we left so we had to go out if we wanted a drink or something to eat after 9pm. Elevators were not working
They had a fire situation in the room next to us. At 5am the alarm went off. We were never notified of anything. No one contacted us to see if we needed anything or offered to move us the another room.
There were just so many things that should have been done way better. It was just a horrible hotel. Do yourself a favor and do not stay here.
FYI...they dont offer pick up/drop off to the airport either.
Karla
Stayed 7 nights in Sep 2024