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Hilton Garden Inn Key West / The Keys Collection

3.5 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn Key West / The Keys Collection

Outdoor pool, cabanas (surcharge), sun loungers
Lobby
Lobby
In-room safe, individually decorated, individually furnished, desk
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Breakfast available
  • Bar

Explore the area

Map
3850 N Roosevelt Blvd, Key West, FL, 33040
  • Key West Tropical Forest and Botanical Garden
    ‪10 min walk‬
  • Fort East Martello Museum and Gallery
    ‪3 min drive‬
  • Key West Golf Club
    ‪4 min drive‬
  • Key West, FL (EYW-Key West Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Balcony

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Non Smoking, Balcony

  • 284.7 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

In-room safe, individually decorated, individually furnished, desk

Room, 1 Queen Bed

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Queen Beds (Drinks & Snacks)

In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 2 Queen Beds (Drinks & Snacks)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Non Smoking, Pool View

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Pool View

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Non Smoking, Pool View

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Living area | 50-inch LCD TV with premium channels, TV, MP3 dock

Suite, 1 King Bed, Non Smoking

  • 284.7 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

  • 284.7 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed, Non Smoking

  • 284.7 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 2 Queen Beds

In-room safe, individually decorated, individually furnished, desk

Standard Double Room, 2 Queen Beds

  • 300 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Single Room, 1 Queen Bed

In-room safe, individually decorated, individually furnished, desk

Basic Single Room, 1 Queen Bed

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room, 2 Queen Beds, Garden View

In-room safe, individually decorated, individually furnished, desk

Premium Double Room, 2 Queen Beds, Garden View

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Single Room, 1 King Bed, Garden View

In-room safe, individually decorated, individually furnished, desk

Premium Single Room, 1 King Bed, Garden View

  • 284.7 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hilton Garden Inn Key West / The Keys Collection

Hotel in New Town
2 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a bar/lounge, a poolside bar, and self parking. Housekeeping is available on request.
Hilton Garden Inn Key West / The Keys Collection offers 141 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Key West hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn Key West / The Keys Collection features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This hotel offers access to a business center and a meeting room. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. A complimentary area shuttle within 0.00 km is available for guests. Onsite parking is available (surcharge), along with a car charging station.

Hilton Garden Inn Key West / The Keys Collection is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Garden Grille - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Salty Lime - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Onsite parking available only on request
  • Secured, uncovered self parking on site (USD 14.95 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Salty Lime
  • The Garden Grille

Things to do

  • Bicycle rentals
  • Golf
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per day
  • Resort fee: USD 28.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 18 for adults and USD 12 for children
  • Uncovered self parking fee: USD 14.95 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Key West Keys Collection Hotel
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Hilton Garden Inn Key West / The Keys Collection Hotel Key West

Hilton Garden Inn Key West / The Keys Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 429 out of 1005 reviews
Rating 8 - Good. 231 out of 1005 reviews
Rating 6 - Okay. 163 out of 1005 reviews
Rating 4 - Poor. 82 out of 1005 reviews
Rating 2 - Terrible. 100 out of 1005 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Nancy

Traveled with family
Liked: Staff & service, amenities
The floor in the room felt very dirty
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

gary

Traveled with family
Liked: Staff & service
Shower floor was so slippery, it couldn't be used.
Stayed 2 nights in Nov 2024

10/10 Excellent

Solomon Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and awesome amenities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jani

Stayed 5 nights in Oct 2024

2/10 Terrible

Sheri

Stayed 1 night in Nov 2024

4/10 Poor

Natasha

Traveled with group
Disliked: Staff & service
Terrible customer service needs adjustment.
Stayed 2 nights in Oct 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Great location..the stuff at the hotel are very kindly and friendly The transportation is very comfortable
Stayed 2 nights in Oct 2024

10/10 Excellent

Miguel, Hialeah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a very good place to stay on vacations.
Stayed 1 night in Oct 2024

2/10 Terrible

Stacey

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Loved the pool. Made my RSVP months earlier and by the time they ran my card, it had expired. I immediately called to update the cards info. A week later a desk clerk called just minutes before I boarded a plane the very day of check in, told me my room rsvp was going to be cancelled if I did not update the card info (which I had already done) right then and there. She then made me repeat the card number more than twenty times. I told her they were literally holding up the flight for me and then delighted inakingr go slower. I literally had to tell her just one number at a time and then wait 5 seconds or more before she'd say "ok" for the next number. Made me go through this routine twice and could hear laughing so I absolutely knew she was just being a brat making me do it that way. Room was microscopic and hated the sliding barn door to the bathroom and no fan in the bathroom. Banged leg on bed as it blocked the baths sliding barn door thing. Could not get FOX on the TV and missed the World Series. Breakfast is $18 when the much nicer restaurants are all much less expensive.The iguanas by the pool we're pretty chill and part of the local flavor. I went to the pool early just to see a man shooting them out of the palm trees. When I expressed my concerns with the desk clerk she tried to somehow comfort me by telling me "It's ok, they aren't protected" ...Pass on this place...
Stayed 4 nights in Oct 2024

8/10 Good

lisa, wilmore

Liked: Property conditions & facilities
On busy road, great breakfast and clean
Stayed 3 nights in Oct 2024

8/10 Good

Stanley

Liked: Amenities
Shuttle was convenient. Room cleaning was inconsistent. Had to ask multiple times for service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Natalina

Liked: Cleanliness
Stayed 3 nights in Oct 2024

6/10 Okay

John

Traveled with family
Dogs barking in the upstairs room, to much noise
Stayed 3 nights in Oct 2024

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Super Frühstück
Stayed 4 nights in Oct 2024

10/10 Excellent

Edgar

Stayed 1 night in Sep 2024

10/10 Excellent

Marie

Stayed 1 night in Oct 2024

2/10 Terrible

shaughn

Stayed 2 nights in Oct 2024

10/10 Excellent

john kelly

Liked: Cleanliness, staff & service, property conditions & facilities
I like the pool, I like all the services
Stayed 1 night in Oct 2024

10/10 Excellent

rachael

Stayed 2 nights in Oct 2024

6/10 Okay

Barbara, Miami

Traveled with partner, Traveled with family
The room was hot, a/c was not working properly
Stayed 1 night in Aug 2024

10/10 Excellent

Zulma C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Josiah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Elevators did not work had to walk up and down to fifth floor. Room ready late. My wife and I had to get ready in gym bathroom for a boat ride. Housekeeping not good.
Stayed 1 night in Oct 2024

6/10 Okay

JULIAN R

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Edgar

Stayed 1 night in Sep 2024