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DoubleTree Resort by Hilton Grand Key - Key West

4.0 star property

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Photo gallery for DoubleTree Resort by Hilton Grand Key - Key West

Outdoor pool, open 7:00 AM to 11:00 PM, free cabanas, sun loungers
Garden
Bar (on property)
Lobby
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Bar
  • Housekeeping
  • Room service
$179
includes taxes & fees
Aug 25 - Aug 26

Explore the area

View in a map
3990 S Roosevelt Blvd, Key West, FL, 33040
  • Key West Golf Club
    ‪4 min drive‬
  • Smathers Beach
    ‪5 min drive‬
  • Duval Street
    ‪10 min drive‬
  • Key West, FL (EYW-Key West Intl.)
    ‪18 min walk‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

  • 364 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Studio Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Balcony, Pool View

Premium bedding, down comforters, in-room safe, desk

Room, Balcony, Pool View

8.8 out of 10
Excellent
(15 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Pool View

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Balcony, Pool View

8.6 out of 10
Excellent
(24 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for King with balcony

Premium bedding, down comforters, in-room safe, desk

King with balcony

8.0 out of 10
Very good
(24 reviews)
  • 364 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Room, Accessible, Non Smoking

  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed (Roll-In Shower)

  • 700 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Balcony

Premium bedding, down comforters, in-room safe, desk

Studio Suite, 1 King Bed, Balcony

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queens with balcony

Premium bedding, down comforters, in-room safe, desk

Two Queens with balcony

  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, One King Bed, Pool View

Premium bedding, down comforters, in-room safe, desk

Suite, One King Bed, Pool View

9.4 out of 10
Exceptional
(3 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(78 reviews)
  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King

40-inch LED TV with cable channels, TV, pay movies

Standard King

8.2 out of 10
Very good
(16 reviews)
  • 364 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, down comforters, in-room safe, desk

One King Bed, Non-Smoking, Accessible

8.2 out of 10
Very good
(14 reviews)
  • 364 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree Resort by Hilton Grand Key - Key West

4-star Key West resort close to Smathers Beach
Along with an outdoor pool, this resort has a restaurant and a 24-hour fitness center. Free WiFi in public areas, a free airport shuttle, and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite.
DoubleTree Resort by Hilton Grand Key - Key West offers 216 accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. 40-inch LED televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Key West resort provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the resort include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree Resort by Hilton Grand Key - Key West features an outdoor pool and a 24-hour fitness center. The resort offers a restaurant. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 7000 square feet (650 square meters) include a conference center. This business-friendly resort also offers a vending machine, multilingual staff, and tour/ticket assistance. A roundtrip airport shuttle (available on request) and a beach shuttle are complimentary for guests. Parking is available onsite for a surcharge.

DoubleTree Resort by Hilton Grand Key - Key West has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Palm Haven - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM on request
  • Area shuttle up to 2 mi
  • Free beach shuttle
  • Self parking on site (USD 20 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Palm Haven

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (7,000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 33.75 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Fitness center access
  • Housekeeping
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 19.95 per person
  • Self parking fee: USD 20 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key
DoubleTree Hilton Grand Key
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key - Key West Resort
DoubleTree Resort by Hilton Grand Key - Key West Key West
DoubleTree Resort by Hilton Grand Key - Key West Resort Key West

DoubleTree Resort by Hilton Grand Key - Key West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 462 out of 1006 reviews
Rating 8 - Good. 227 out of 1006 reviews
Rating 6 - Okay. 151 out of 1006 reviews
Rating 4 - Poor. 85 out of 1006 reviews
Rating 2 - Terrible. 81 out of 1006 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Erika

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The property is under construction which there is no way for you to know until you get there or from a review which is why Im letting it be known for others. Also the property does not hold the entire cost of stay on your card. They hold a little and continue to take random increments from your account yes it is more than the cost of the hotel but will be refunded eventually but that may be helpful to some travelers. Jacuzzi was not working but other than that...it was ok stay I will try a different hotel next time I return unfortunately I cant make this location my go too.
Stayed 2 nights in May 2025

6/10 Okay

Khiley

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I give the stay a 3. The bathrooms need updating…the tub was rusty and the stopper didn’t work properly. Also, the vent for the a/c is so small and we had to turn the temp all the way down in the 60’s just to be able to feel it.
Stayed 1 night in May 2025

6/10 Okay

James, Kirkland

Property taxes as under renovation, hot tub barely worked, added fees should be waived during construction!
Stayed 2 nights in May 2025

10/10 Excellent

Luis Alberto

Liked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Ronald

Was nice
Stayed 3 nights in Mar 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025

8/10 Good

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is currently under construction, but noise hasn’t been an issue. They offer a variety of services, including an hourly shuttle to and from downtown. There's also a beach shuttle that runs a few times a day and includes two beach chairs—normally $20 each per day.
Stayed 3 nights in May 2025

10/10 Excellent

Awilda, Kissimmee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!!!
Stayed 1 night in May 2025

8/10 Good

Cindy

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Free shuttle is a great perk.

The hotel was in the midst of renovations so our room was not yet renovated. The hotel did try to keep construction inconveniences to a minimum. The pool and bar area was nice and the free shuttle service was a great perk.
Stayed 3 nights in May 2025

10/10 Excellent

Melinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Airport Stop

We pretty much just stayed be
Stayed 1 night in May 2025

2/10 Terrible

Jay

Traveled with partner, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The Property was doing much needed renovations. It should be a law that they must disclose this so you can make an informed consent if you want to stay or not. We had issues with the water in the shower the 1st night. You had to have the handle in the non hot position for hot water. The next night the water was turned off at midnight with out any notification. It was off until 3:00 am. That’s when my wife could finally wash the sunscreen, bug spray and sweat off of her so she could sleep. Because of the renovation the construction crew started with the sawsall, drills and hammers anywhere from 7:30 am -9am. The carpet was old and felt dirty. The furniture was old and dated. The plugs on all the furniture for you plug in’s for cellphones were loose. The tub had rust on each corner, chipped on top and the drain plug was not connected and the pressure in shower was weak. Not much of a place to walk your dog for a potty break. Other than that, it’s a great place to stay, NOT!
Stayed 3 nights in May 2025

8/10 Good

K

Liked: Amenities
Very nice room but when looked out the window, there are shipping containers because the hotel is being renovated. However, the renovation wasn’t noisy & didn’t affect my stay at all.
Stayed 1 night in May 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very nice and helpful. The shuttles to town and beach. The opportunity to rent bikes and etc. We did not like 1 of 2 of the elevators being down
Stayed 2 nights in Apr 2025

4/10 Poor

RANJIT

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Below Average for a Hilton

There is a lot of choice in Key West and we booked the Hilton expecting a basic standard as a minimum, the location and property is in a lovely location, but the room was very tired with loud, drippy AC and an unusual bathroom setup. Walking around the hotel it was not as clean or well maintained and given the cost per night, i was expecting better. Car parking and location to highway was good & there is a shuttle bus that takes you to downtown.
Stayed 1 night in Apr 2025

8/10 Good

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed wasn’t too comfortable and being 7 months pregnant.. I could’ve used a cushier bed. I’m not a fan of the matted carpet cause as much as you can vacuum , you never truly know what you’re stepping on if you don’t bring slippers. WiFi or tv service would break here and there. Some stains on the lamps. But all in all, it’s a good place. Come again? Maybe
Stayed 3 nights in Apr 2025

10/10 Excellent

Rahul

Stayed 2 nights in Apr 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Apr 2025

8/10 Good

katrina

Stayed 2 nights in Apr 2025

10/10 Excellent

Cymanthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Carolyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lucena

Stayed 2 nights in Apr 2025

4/10 Poor

Kevis

Traveled with family
No free wi-fi or premium channels, property in need of updating, just felt old and tired.
Stayed 1 night in Apr 2025

4/10 Poor

Kevis

Traveled with family
Disliked: Amenities, property conditions & facilities
No free wi-fi or Premium channels. Rooms are old and in need of renovation to update. Not what I expected for a "4" star resort.
Stayed 2 nights in Apr 2025

10/10 Excellent

Migdalia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 will absolutely stay here again! It’s literally a 5min ride to the airport and to get to all the attractions, such as Mallory Square and downtown is about a 10min Uber ride. The hotel has a beautiful and clean pool and hot tub, a tasty bar, great food, a convenient store, an area shuttle, an excursion concierge, and much more! The room was spacious, comfy, and clean (highly recommended getting a balcony!) Overall, my family and I had the most fun-filled and relaxing weekend here! Highly recommend!
Stayed 2 nights in Apr 2025

10/10 Excellent

Loree

Stayed 5 nights in Apr 2025