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La Concha Key West, Autograph Collection

4.0 star property

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Photo gallery for La Concha Key West, Autograph Collection

Exterior
Beach nearby, beach towels
Exterior
Brand New Penthouse, 1 King Bed, Corner (View) | Premium bedding, pillowtop beds, minibar, in-room safe
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Gym

Explore the area

Map
430 Duval St, Key West, FL, 33040
  • Duval Street
    ‪1 min walk‬
  • Harry S. Truman Little White House
    ‪6 min walk‬
  • Mel Fisher Maritime Museum
    ‪6 min walk‬
  • Key West, FL (EYW-Key West Intl.)
    ‪14 min drive‬

Room options

View all photos for Brand New Premium Room, 1 King Bed

Brand New Premium Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Brand New Premium Room, 1 King Bed

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Brand New Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, minibar, in-room safe

Brand New Suite, 1 King Bed with Sofa bed

  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Brand New Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Brand New Standard Room, 2 Queen Beds

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Brand New Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Brand New Room, 1 King Bed

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Brand New Room, 2 Queen Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Brand New Room, 2 Queen Beds

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Brand New Premium Room, 1 King Bed, Balcony, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Brand New Premium Room, 1 King Bed, Balcony, City View

  • 275 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Brand New Penthouse, 1 King Bed, Corner (View)

Brand New Penthouse, 1 King Bed, Corner (View) | Premium bedding, pillowtop beds, minibar, in-room safe

Brand New Penthouse, 1 King Bed, Corner (View)

  • 298 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Brand New Suite, 1 Bedroom

Premium bedding, pillowtop beds, minibar, in-room safe

Brand New Suite, 1 Bedroom

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Brand New Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, minibar, in-room safe

Brand New Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Brand New Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, minibar, in-room safe

Brand New Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Brand New Standard Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Brand New Standard Room, 1 King Bed

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Brand New Suite, 1 Bedroom, Balcony

Premium bedding, pillowtop beds, minibar, in-room safe

Brand New Suite, 1 Bedroom, Balcony

  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Brand New Penthouse, 1 King Bed (View)

Premium bedding, pillowtop beds, minibar, in-room safe

Brand New Penthouse, 1 King Bed (View)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Brand New Suite, 1 Bedroom

Premium bedding, pillowtop beds, minibar, in-room safe

Brand New Suite, 1 Bedroom

  • 600 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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About this property

La Concha Key West, Autograph Collection

Hotel in Key West Historic District
Along with 3 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, self parking, and concierge services are onsite. Housekeeping is available on request.
La Concha Key West, Autograph Collection offers 160 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

La Concha Key West, Autograph Collection features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.

La Concha Key West, Autograph Collection is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Perla - Overlooking the pool, this restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Tropicado - Onsite restaurant. Open daily.
Pool Bar - Onsite bar. Open daily.
El Dom - Onsite restaurant. Open daily.

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 35 per stay)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 30 per person
  • 2 bars/lounges
  • 3 restaurants

Restaurants on site

  • El Dom
  • Perla
  • Pool Bar
  • Tropicado

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach towels
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Smooth flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Built in 1926
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 24

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00
  • Spring Break deposit: USD 250 per stay (for stays between 1 March - 31 March)
  • Destination fee: USD 30.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 30 per person
  • Uncovered self parking fee: USD 35 per stay
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Concha
Crowne Plaza Concha Hotel
Crowne Plaza Concha Hotel Key West
Crowne Plaza Concha Key West
Crowne Plaza Key West
Key West Crowne Plaza
Concha Hotel Key West
Concha Hotel
Concha Key West

La Concha Key West, Autograph Collection Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 532 out of 1091 reviews
Rating 8 - Good. 224 out of 1091 reviews
Rating 6 - Okay. 158 out of 1091 reviews
Rating 4 - Poor. 106 out of 1091 reviews
Rating 2 - Terrible. 71 out of 1091 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is central to most of the restaurant, bars, and attractions in Key West...
Stayed 2 nights in Nov 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jana, Cincinnati

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Cheryl

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We chose this property for the location. We were not told by anyone that the pool was not operable until we saw a note in our room and had limited options that were not available. The front desk was not helpful or knowledgeable. This experience was not worth the price. We expected better service for a Marriott property.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sharyn

Traveled with group
Richard immediately greeted us with a smile when we arrived. He was most helpful with getting us bikes and drove us on a golf cart to the sister hotel, The Marker, to use their pool since La Concha pool will not reopen until next week. The decor was beautiful , with a Cuban vibe. Great location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Key west bday trip
It was great location, just didn’t like that there was so many extra added fees that wasn’t in initial price. So it was a bit of a surprise when we checked in!
Stayed 1 night in Oct 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Scott, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked getting a daily drink for free and a $30 credit for food or drinks. Staff was great.
Stayed 5 nights in Oct 2024

4/10 Poor

Christopher

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel but bad experience due to closed pool
While many aspects of the hotel were great (food, drinks, most staff, location) The main reason for a poor review is due to ill-informed staff and made up excuses. We chose this hotel based on location and the fact he had a pool. After booking I read a google review that the pool was closed for renovation, reachout out to hotel.com, after an hour, they responded that they spoke to the hotel and the pool would be opening in a week, and prior to our arrival. I wasn't sure, so I also called the hotel, and the front desk told me it would be open. Move forward to check it, the pool is closed, excuse is it didn't pass inspection. The pool had unboxed equipment everywhere, drilling and building work going on, it was nowhere near ready. After some pushing they said no resort fee (or whatever they call it) and breakfast credits. Some staff at breakfast said the credit was for both of us, others said for one of us. Then at check out, after being told nothing was getting charged to the card, I see 3 of the 4 days have a $30 resort fee, even after being told it would not be there. Again, more time for us to sort that out. Otherwise, hotel is great (rooms are small). But please list this property with a closed pool and educate your front room staff when things will be working
Stayed 4 nights in Oct 2024

10/10 Excellent

Charles

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked to start off with huge thank you to Mr.Holloway . Friendly, accommodating , and a perfectionist for being a leader . The food and drinks were amazing, with friendly staff went above and beyond. Perfect place for all Duval Blvd and local events. Hands down our go to place the next and all trips to Key west
Stayed 2 nights in Oct 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Halyn

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were extremely clean, it was very easy to walk to restaurants, parking was amazing, the daily bike rentals was also so convenient. I would stay here again.
Stayed 2 nights in Oct 2024

6/10 Okay

Laurel

Stayed 4 nights in Sep 2024

4/10 Poor

Lisa

Stayed 1 night in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 4 nights in Jul 2024

10/10 Excellent

David, Maitland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful property with very friendly and helpful staff. Great food too. Denilson provided excellent service to us and he is the reason we booked a second night. We were there October 3-5, 2024. Can’t say enough great things about Denilson! We will be back again in a few months for sure.
Stayed 1 night in Oct 2024

6/10 Okay

Rosa

No hot water and breakfast was not included as promised
Stayed 2 nights in Oct 2024

10/10 Excellent

Iago

Stayed 1 night in Sep 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and a great location
Stayed 3 nights in Sep 2024

10/10 Excellent

Marlaika

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and staff were nice
Stayed 1 night in Jul 2024

4/10 Poor

Deborah

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Expedia listing did not state that the pool was closed and the hotel was under renovation. Neither did the Marriott listing for the property. I would have never chose this hotel had I known. The noise was unbearable at times.
Stayed 7 nights in Sep 2024

10/10 Excellent

Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t beat their air conditioning and location! Worth every penny!
Stayed 4 nights in Sep 2024

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Hotel was under construction during our visit and I either missed the memo or didn’t see disclaimer when booking. No pool due to construction. Room was super small and tight to the point of feeling cluster phobic. Room also smelled very humid.
Stayed 2 nights in Sep 2024