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The Derwentwater Hotel

3.0 star property

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Front of property
Premier Double Room with Lake View | Living area | Flat-screen TV
Manor Classic - 2-Bedroom Apartment | Private kitchen | Coffee/tea maker, electric kettle
Dining
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

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The Derwentwater Hotel, Portinscale, Keswick, England, CA12 5RE
  • Derwentwater
    ‪6 min walk‬
  • Derwent Pencil Museum
    ‪19 min walk‬
  • Lodore Falls
    ‪10 min drive‬
  • Carlisle (CAX)
    ‪57 min drive‬

Room options

View all photos for Family Triple Room

Family Triple Room | 1 bedroom, desk, iron/ironing board, free WiFi

Family Triple Room

7.2 out of 10
Good
(7 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Single Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Double Room

7.0 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin with Lake View

1 bedroom, desk, iron/ironing board, free WiFi

Classic Twin with Lake View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double with Lake View

1 bedroom, desk, iron/ironing board, free WiFi

Classic Double with Lake View

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

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Front of property

Keswick Country House Hotel

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  • Free WiFi
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About this property

The Derwentwater Hotel

3-star Keswick hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and a garden.
The Derwentwater Hotel offers 47 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Keswick hotel also offers a terrace, a garden, and a picnic area. Parking is available onsite for a surcharge.

The Derwentwater Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Deers Leap Restaurant - Onsite restaurant.
Derwent Bar - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 6 per night)

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 12.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Deers Leap Restaurant
  • Derwent Bar

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.95 per person
  • Self parking fee: GBP 6 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

The Derwentwater Hotel Hotel
The Derwentwater Hotel Keswick
The Derwentwater Hotel Hotel Keswick

Reviews

The Derwentwater Hotel Reviews

7.2

Good

7.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 88 out of 336 reviews
Rating 8 - Good. 113 out of 336 reviews
Rating 6 - Okay. 62 out of 336 reviews
Rating 4 - Poor. 43 out of 336 reviews
Rating 2 - Terrible. 30 out of 336 reviews

Reviews

6/10 Okay

Angela

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Property photos bear no resemblance to actual hotel. The hotel needs a lot of investment. Hotel is shabby, dated and needs a refurb. Extremely basic. Good breakfast. Sheets and towels clean. Good parking and easy walk to Keswick town. Right next door to Derwent Hill. Drinks prices very reasonable. Garden is lovely. Ideal for walkers and dog owners. Wouldn't go there to be pampered....
Stayed 2 nights in Jun 2025

4/10 Poor

Ashley

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Be warned, the beautiful property you see in the photos of the building in grey brick stone is not where you will be staying. We were completely catfished with the interior and exterior photos shown. That is actually the property across the street and the one we stayed in was very dirty and run down. I would not recommend staying here. I'm surprised Expedia allows those photos to be used when it's not the correct building.
Stayed 1 night in Jun 2025

6/10 Okay

Victoria

Stayed 2 nights in Jun 2025

6/10 Okay

David

Traveled with partner
Liked: Staff & service
Good Breakfast Staff friendly and helpful Hotel in need of an upgrade
Stayed 3 nights in Jun 2025

10/10 Excellent

Gwyn

Liked: Cleanliness, amenities, property conditions & facilities
Staff were really friendly and accommodating
Stayed 1 night in Jun 2025

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Old style hotel but clean and bed comfortable. Nice area to walk.
Stayed 1 night in Jun 2025

10/10 Excellent

Phil

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just had a great stay at the Derwentwater Hotel and great staff and service. In particular a huge thanks to Ronnie and Amy who went out of their way to take time and assist us getting to a local wedding when all other taxi firms were unavailable due to storms and road closures.. Having excellent staff and friendly check in made the stay enjoyable and we will be returning to the hotel again. Fully recommend this hotel. Thanks all.
Stayed 2 nights in Jun 2025

10/10 Excellent

Shaun

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Jun 2025

6/10 Okay

Mrs Jo Porter

Business traveler
Beautiful grounds but hotel needs improvement. Public areas scruffy with dirty upholstery, doors and walls. They charge £6 per night to park car which wasn't mentioned when I booked. Lift out of order. My room was cold but radiator did not work. Instant coffee powder at breakfast which you have to make yourself and no fresh fruit. You are asked to choose what you want for dinner within an hour of check in and loud music playing at both dinner and breakfast. Quiet background music would have been much better. On the plus side, staff were very friendly.
Stayed 1 night in Jun 2025

6/10 Okay

Jonathan

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Big room with good view. Minor niggles with television picture, fluctuating flow in shower, extract not working in bathroom. Good location and gardens. Hotel overall in need of refurbishment. Cooked breakfast ok, other options limited. The instant coffee was a major negative as I like good coffee with my breakfast.
Stayed 1 night in May 2025

6/10 Okay

Veronica

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
NO LIFT, ROOM NEEDS UPDATING, CARPET DIRTY, NOISY
Stayed 2 nights in May 2025

10/10 Excellent

James

Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness

Just O.K.

First of all the website didn't indicate how far the hotel was from the Keswick bus station. The hotel was in Portinscale not Keswick. Buses were infrequent. The hotel was clearly old and very short staffed. When we arrived there was no shower curtain and t.v. remote was broken. The reception dealt with that quickly so it wasn't a major problem. Breakfast was fine and dinner was o.k. The hotel just seems to be out dated and needing some upgrades.
Stayed 1 night in May 2025

6/10 Okay

Gillian

Traveled with partner
The surrounding gardens lounge nice to sit in. Needs refurbishment and decorating.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Staff & service, room comfort

Great for overnight stay with dogs

Great for overnight stay with dog. All staff friendly and helpful. Hotel is dated and rooms could be cleaner however bed was comfortable and bar and dining area clean with great breakfast choice. Large enclosed gardens and 15 minute walk into Keswick from back of the hotel (off road country walk)
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

In need of some TLC .

A hotel very much past its prime in need of some TLC . See photos - chipped painted wood work , ill fitting door hardware , mould in bathroom on grout , tiles , silicone & shower curtain . Bath panel damaged . Staining on walls , badly patched ceiling & curtains too short so lining hangs below . So disappointing when the photos online look so inviting & the property appears well kept . Absolutely not worth the price . Would NOT recommend .
Stayed 1 night in May 2025

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
In a poor state inside ,rooms not serviced . The staff are very pleasant and the grounds are very nice. In a good position to walk into Keswick. The price you pay to stay ,then they want you to pay for parking per night we don’t think is very good.
Stayed 2 nights in May 2025

8/10 Good

Maisie

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We got stuck in the lift was very funn
Stayed 2 nights in May 2025

10/10 Excellent

Owen Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walking weekend

Rooms basic but comfortable, overall hotel was dated but clean and staff very friendly
Stayed 1 night in May 2025

6/10 Okay

Stuart

Business traveler
Liked: Staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Sharon

Traveled with group
Liked: Staff & service, room comfort
Ideal position for the lakes . Beautiful garden , peaceful setting . Staff friendly . Food good . Needs refurbishing but that was reflected in the price . Would go back again .
Stayed 1 night in Apr 2025

6/10 Okay

Jamie

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Irene

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely old building in a beautiful setting with views of Derwentwater and the mountains. The staff very friendly and efficient. We have stayed here several times and will again in the future.The dog was welcome too!
Stayed 3 nights in Apr 2025

4/10 Poor

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities
Lovely looking Hotel on the outside but once inside it was very tired looking and in need of an overall refurbishment. Facilities very poor. The TV remote didn’t work and the shower was like going back to prehistoric times. Very poor water pressure. For a £100 plus per night it totally fell short of my high expectations when I booked it. Would not return again.
Stayed 2 nights in Apr 2025

2/10 Terrible

Jeffery

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

This was by far one of the worse hotels I have ever stayed at. The bedsheet was stained. On check in it was obvious someone had been smoking in the reception. The room was absolutely awful it was dirty in poor repair, struggled to lock the door. The bathroom was outdated the ceiling paint was flaking off. I was not sure what was growing around the shower gel dispenser. The breakfast was adequate.
The bathroom ceiling
The soap dispenser
Bathroom ceiling
Bathroom cabinet
Stayed 1 night in Apr 2025