The Derwentwater Hotel

3.0 star property

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Photo gallery for The Derwentwater Hotel

Front of property
Dining
Manor Classic - 2-Bedroom Apartment | Private kitchen | Coffee/tea maker, electric kettle
Premier Double Room with Lake View | Living area | Flat-screen TV
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry
  • Pet friendly
$107
includes taxes & fees
Sep 29 - Sep 30

Explore the area

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The Derwentwater Hotel, Portinscale, Keswick, England, CA12 5RE
  • Derwentwater
    ‪6 min walk‬
  • Derwent Pencil Museum
    ‪19 min walk‬
  • Lodore Falls
    ‪10 min drive‬
  • Carlisle (CAX)
    ‪57 min drive‬

Room options

Family Triple Room

7.2 out of 10
Good
(7 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Single Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

7.0 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

Classic Twin with Lake View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

Classic Double with Lake View

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

The Derwentwater Hotel

3-star Keswick hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and a garden.
The Derwentwater Hotel offers 47 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Keswick hotel also offers a terrace, a garden, and a picnic area. Parking is available onsite for a surcharge.

The Derwentwater Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Deers Leap Restaurant - Onsite restaurant.
Derwent Bar - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 6 per night)

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 12.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Deers Leap Restaurant
  • Derwent Bar

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.95 per person
  • Self parking fee: GBP 6 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

The Derwentwater Hotel Hotel
The Derwentwater Hotel Keswick
The Derwentwater Hotel Hotel Keswick

The Derwentwater Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 88 out of 327 reviews
Rating 8 - Good. 109 out of 327 reviews
Rating 6 - Okay. 60 out of 327 reviews
Rating 4 - Poor. 40 out of 327 reviews
Rating 2 - Terrible. 30 out of 327 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Jonathan

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Big room with good view. Minor niggles with television picture, fluctuating flow in shower, extract not working in bathroom. Good location and gardens. Hotel overall in need of refurbishment. Cooked breakfast ok, other options limited. The instant coffee was a major negative as I like good coffee with my breakfast.
Stayed 1 night in May 2025

6/10 Okay

Veronica

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
NO LIFT, ROOM NEEDS UPDATING, CARPET DIRTY, NOISY
Stayed 2 nights in May 2025

10/10 Excellent

James

Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness

Just O.K.

First of all the website didn't indicate how far the hotel was from the Keswick bus station. The hotel was in Portinscale not Keswick. Buses were infrequent. The hotel was clearly old and very short staffed. When we arrived there was no shower curtain and t.v. remote was broken. The reception dealt with that quickly so it wasn't a major problem. Breakfast was fine and dinner was o.k. The hotel just seems to be out dated and needing some upgrades.
Stayed 1 night in May 2025

6/10 Okay

Gillian

Traveled with partner
The surrounding gardens lounge nice to sit in. Needs refurbishment and decorating.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Staff & service, room comfort

Great for overnight stay with dogs

Great for overnight stay with dog. All staff friendly and helpful. Hotel is dated and rooms could be cleaner however bed was comfortable and bar and dining area clean with great breakfast choice. Large enclosed gardens and 15 minute walk into Keswick from back of the hotel (off road country walk)
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

In need of some TLC .

A hotel very much past its prime in need of some TLC . See photos - chipped painted wood work , ill fitting door hardware , mould in bathroom on grout , tiles , silicone & shower curtain . Bath panel damaged . Staining on walls , badly patched ceiling & curtains too short so lining hangs below . So disappointing when the photos online look so inviting & the property appears well kept . Absolutely not worth the price . Would NOT recommend .
Stayed 1 night in May 2025

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
In a poor state inside ,rooms not serviced . The staff are very pleasant and the grounds are very nice. In a good position to walk into Keswick. The price you pay to stay ,then they want you to pay for parking per night we don’t think is very good.
Stayed 2 nights in May 2025

8/10 Good

Maisie

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We got stuck in the lift was very funn
Stayed 2 nights in May 2025

10/10 Excellent

Owen Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walking weekend

Rooms basic but comfortable, overall hotel was dated but clean and staff very friendly
Stayed 1 night in May 2025

6/10 Okay

Stuart

Business traveler
Liked: Staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Sharon

Traveled with group
Liked: Staff & service, room comfort
Ideal position for the lakes . Beautiful garden , peaceful setting . Staff friendly . Food good . Needs refurbishing but that was reflected in the price . Would go back again .
Stayed 1 night in Apr 2025

6/10 Okay

Jamie

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Irene

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely old building in a beautiful setting with views of Derwentwater and the mountains. The staff very friendly and efficient. We have stayed here several times and will again in the future.The dog was welcome too!
Stayed 3 nights in Apr 2025

4/10 Poor

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities
Lovely looking Hotel on the outside but once inside it was very tired looking and in need of an overall refurbishment. Facilities very poor. The TV remote didn’t work and the shower was like going back to prehistoric times. Very poor water pressure. For a £100 plus per night it totally fell short of my high expectations when I booked it. Would not return again.
Stayed 2 nights in Apr 2025

2/10 Terrible

Jeffery

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

This was by far one of the worse hotels I have ever stayed at. The bedsheet was stained. On check in it was obvious someone had been smoking in the reception. The room was absolutely awful it was dirty in poor repair, struggled to lock the door. The bathroom was outdated the ceiling paint was flaking off. I was not sure what was growing around the shower gel dispenser. The breakfast was adequate.
The bathroom ceiling
The soap dispenser
Bathroom ceiling
Bathroom cabinet
Stayed 1 night in Apr 2025

8/10 Good

Mr Edward

Business traveler
Liked: Cleanliness, staff & service

Business trip

Nice hotel. Staff were really pleasant. Nice bar and garden. Rooms ok. No problems. I would say decoration needed. Down side. Restaurant was quite limited considering nothing around. Set menu, cant eat in bar. Generally no problems
Stayed 2 nights in Apr 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, room comfort

Lovely scenery but tired hotel

Lovely hotel, very dated and needs a refurb but for hiking trip was value for money. Beer garden was stunning and lots of grounds to walk over.
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Stayed 1 night in Mar 2025

8/10 Good

J

Liked: Cleanliness, staff & service, room comfort

Lovely Stay In Keswick

It's a lovely hotel with excellent grounds to walk the dogs in. Although it could do with a paint touch up in places and some TLC The room we had was clean and the bed was comfy. The service was good however they appeared to be short staffed. The young waitress in the dining room serving evening meal works really hard, and she's a credit to the hotel. The food at both breakfast and in the evening was really nice. We would return to this hotel again if staying over in Keswick.
Stayed 1 night in Mar 2025

10/10 Excellent

Rhea

Liked: Cleanliness, staff & service, amenities
Really enjoyed my stay, I felt at ease from the get go. Lovely location, beautiful scenery and would definitely return.
Stayed 1 night in Mar 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keswick hotel

Very helpful staff on reception. Great evening meal. Lovely choice and fresh & hot. Excellent service too… Our room overlooked the lake and was fabulous… Whilst the hotel is a little tired the staff were not at all. They were great. A great place for walking around the lake .
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was a pleasant stay, the staff were really welcoming and friendly. Great location. Unfortunately no dinner service was available on the evening I arrived although I had requested this on my booking I wasn't informed until I arrived at the hotel. I wasn't particularly impressed at having to pay for parking and the berries at breakfast were still frozen! Other than than it was a really lovely stay, very dog friendly.
Stayed 1 night in Mar 2025

4/10 Poor

Gary

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I don’t like leaving negative reviews - especially when the reception staff were so pleasant. But this place is desperately in need of a refurb & cleanup. The room we had (a ‘deluxe’) was cheaply furnished in need of repairs & refurb (corroded bathroom mirror, light fitting hanging loose from ceiling, old sticker on the tiles, bath suite tired. The bathroom was warm - a bonus as the weather was cold. The staircase hadn’t been vacuumed recently & carpets were sticky in places. There was a smell in most areas - hard to describe - not a clean smell. Breakfast was ok & so was the dining room if you like care home chic. I shall not return. This was not good value for money.
Stayed 1 night in Mar 2025

8/10 Good

Darren

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Clean and comfortable

Lovely location and good hotel. Rooms were clean and comfortable, hallways were very noisy/creeky and stairwells were dated. Good bar area and restaurant, with a very good breakfast. Unfortunately the evening meal service was not available, no prior notice was given of this and alternative plans had to be made.
Stayed 2 nights in Feb 2025