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Lake District Castle Inn

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lake District Castle Inn

Exterior
Indoor pool, sun loungers
Aerial view
Reception
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Laundry
    Laundry
  • Pool
    Pool

Explore the area

Map
Bassenthwaite, Keswick, England, CA12 4RG
  • Lake District Wildlife Park
    14 min walk
  • Bassenthwaite Lake
    21 min walk
  • Mirehouse & Gardens
    4 min drive
  • Carlisle (CAX)
    53 min drive

Room options

View all photos for Family Three Dog Friendly

Premium bedding, in-room safe, individually decorated

Family Three Dog Friendly

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Super King Four Poster Room

Super King Four Poster Room | Premium bedding, in-room safe, individually decorated

Super King Four Poster Room

  • 388 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic King Room

Classic King Room | Premium bedding, in-room safe, individually decorated

Classic King Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room Sleeps 5

Premium bedding, in-room safe, individually decorated

Family Room Sleeps 5

  • 431 sq ft
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

View all photos for Classic Double or Twin Room - Disability Access

Classic Double or Twin Room - Disability Access | Premium bedding, in-room safe, individually decorated

Classic Double or Twin Room - Disability Access

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Double/Twin Dog Friendly

Premium bedding, in-room safe, individually decorated

Classic Double/Twin Dog Friendly

  • Sleeps 2
  • 1 King Bed

View all photos for Family Four Dog Friendly

Premium bedding, in-room safe, individually decorated

Family Four Dog Friendly

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Double Room

Premium bedding, in-room safe, individually decorated

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior King Room

Premium bedding, in-room safe, individually decorated

Superior King Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Cosy Double Room

Cosy Double Room | Premium bedding, in-room safe, individually decorated

Cosy Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room Sleeps 4

Family Room Sleeps 4 | Premium bedding, in-room safe, individually decorated

Family Room Sleeps 4

  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic King Dog Friendly

Premium bedding, in-room safe, individually decorated

Classic King Dog Friendly

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room Sleeps 6

Premium bedding, in-room safe, individually decorated

Family Room Sleeps 6

  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

View all photos for Suite

Suite | Premium bedding, in-room safe, individually decorated

Suite

  • 495 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Premium bedding, in-room safe, individually decorated

Classic Double or Twin Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room Sleeps 3

Premium bedding, in-room safe, individually decorated

Family Room Sleeps 3

  • 388 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Exterior

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includes taxes & fees
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About this property

Lake District Castle Inn

4-star Keswick hotel close to Lake District Wildlife Park
Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and 24-hour room service.
Lake District Castle Inn offers 45 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Lake District Castle Inn provides a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a terrace, a vending machine, and an arcade/game room. Onsite uncovered self parking is complimentary.

Lake District Castle Inn is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Lake District Castle Inn has a restaurant on site.
Castle Inn Tavern - This bar specializes in local and international cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 16.50 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Castle Inn Tavern

Things to do

  • Arcade/game room
  • Golf
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Banquet hall
  • Built in 1770
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per day

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.50 for adults and GBP 7.50 for children
  • Pet fee: GBP 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: GBP 30
  • Rollaway bed fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators

Property is also known as

Best Western Plus Castle Inn Hotel Keswick
Castle Inn Hotel BW Signature Collection Best Western Keswick
Best Western Plus Castle Keswick
Best Western Plus Lake District Keswick Castle
Bassenthwaite Best Western
Best Western Plus Castle Hotel Bassenthwaite
Best Western Keswick
Best Western Castle Hotel
Best Western Bassenthwaite
Best Western Plus Lake District Keswick Castle Inn Hotel
Castle Inn Hotel BW Signature Collection Best Western
Castle BW Signature Collection Best Western Keswick
Castle BW Signature Collection Best Western
BW Signature Collection Keswi

Lake District Castle Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 227 out of 583 reviews" "
Rating 8 - Good. 221 out of 583 reviews" "
Rating 6 - Okay. 87 out of 583 reviews" "
Rating 4 - Poor. 34 out of 583 reviews" "
Rating 2 - Terrible. 14 out of 583 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
Great staff and location.
The staff were extremely helpful and the room was great however, the hotel is under renovation and several areas were out of bounds. We were not told about this in advance.
Stayed 1 night in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Castle inn Hotel
Excellent ample parking, reception friendly and efficient,room comfortable and clean but tired Hotel undergoing renovation which wasn’t evident on booking resulting in bar not open and insufficient staff to deal with orders in timely manner and Sauna closed. good breakfast Would still recommend
Stayed 1 night in Aug 2024

8/10 Good

Carol

Liked: Staff & service
Very friendly and helpful staff. We were in one of the new rooms which was very spacious and pleasant.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Great hotel. Would definitely use again.
Stayed 1 night in Aug 2024

4/10 Poor

Paul

Disliked: Staff & service, room comfort
Need to speak to guests
No tv in bedroom, room was not serviced second night. No contact was made by hotel to rectify it.
Stayed 2 nights in Aug 2024

8/10 Good

Anna

Stayed 3 nights in Jul 2024

6/10 Okay

David

Liked: Cleanliness, room comfort
Disliked: Staff & service
Weekend stay
Stayed at the castle inn hotel for 2 nights last weekend. Was a bit of a mixed bag to be fair. Good things: - great location - The room was clean, very quiet, plenty of space, the bed was really comfortable and the bathroom lovely - Great breakfast, plenty of choice. The breakfast room was nice with lovely views Not so good things: - the restaurant was not great. Menu was average and pretty basic (we would have really struggled to find something to eat if we would have stopped another night). The restaurant area was not that great for a hotel, we likened it to a weatherspoons, why they did not use the breakfast room at least for hotel guests is beyond me! - The staff….virtually all staff really need to go on a customer service course. Never once did I feel valued, most of the time they said the minimum possible with no ‘thank you’s’. A couple of examples; on day 2 our pass key stopped working so I went to the reception desk. She sorted the issue but just passed the key back to me saying ‘that’s done’. No ‘I’m sorry about that’. Also, in the restaurant when you got your food there was no ‘how is your food’ we were just left to it, when they came to clear the plates away the waitress just took them without saying a word. Overall just basic common sense things that they are not doing which doesn’t reflect well on a 3 star hotel with a spa. Despite the issues I would recommend for the location and the lovely rooms, just go elsewhere for an evening meal
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniella

Stayed 3 nights in Jul 2024

10/10 Excellent

Ruth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the room. It was traditional but looked as though recently refurbished. It was spacious and light. The pool, steam room and spa were great. I had mentioned it was a special anniversary and was handed a card by the receptionist. we will return maybe for a few days next time.
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Mr Gordon James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities, lovely grounds comfy bed. Reception was ok, but not really that welcoming compared to other places i have stayed. Changing room lockers in need of repair. Only getting one room key was a nuisance as this was needed to access the gym and the pool - not easy wgen there are 2 if you
Stayed 1 night in Jul 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Derek

Stayed 2 nights in Jun 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at this roomy location!
Stayed 2 nights in Jul 2024

2/10 Terrible

Jon

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is under renovations and for good reason. However, it should be completely closed to complete it. Nothing seems to be completely functioning. Staff was unresponsive and seemingly unwilling to help with requests. We called the front desk and asked for a hair dryer and a fan and they told us to look in the wardrobe. The room is 300sqft! We checked the wardrobe. They never called back and when I went down to ask about a hair dryer or a power converter that the room guide said would be available at the front, I was told that the keys don’t work due to Remodelling and the staff doesn’t come in until 10am. Apparently guests needs can only be scheduled between 10am and 5pm M-F.
Stayed 1 night in May 2024

10/10 Excellent

Dana

Stayed 2 nights in May 2024

8/10 Good

Shireen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Castle Inn is situated approximately 4 miles outside of Keswick, it is surrounded by mountain views, fields and idealic views. The Bassenthwaite Lake is a 40 minute walk away, a Wildlife park is a 20 minute walk away and Dodd Wood Forestry/Osprey View Point is a bus journey away. The hotel staff made us feel very welcome, we're polite and answered any questions we had. Breakfast has a nice variety of food, the Tavern food was expensive but worth the big portion sizes, the leisure club area was very nice with a big indoor pool (unfortunately the stone sauna was closed due to maintenance) and gym. The room was dated, the air was very dusty (even with the window open we could taste and feel the dust in the air (thankfully we didn't spend a lot of time in the room). The bathroom was very modern, big with a nice sized bath, shower and plenty of space to get dressed. The room needs to be aired out and deep cleaned. I wish we were able to order food from the room, instead of going to the Tavern to order it (especially after a long day of walking or hiking).
Stayed 5 nights in May 2024

6/10 Okay

Matthew

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice spacious hotel with friendly staff, lovely views, plenty of parking, the rooms are getting very tired but it was nice to see that BW have finally started the refurbishment of the bedrooms. The food in the restaurant is reasonably priced but not amazing, this is definitely another area of improvement required for this hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Julie

Traveled with partner
Liked: Staff & service
The restaurant that the hotel used to have has sadly gone, the only place to eat is the bar, it was ok but not as nice as when we ate in the restaurant The room we had was nice but tired The spa area was nice but was spoilt by noisy children that were left to their own devices, using the spa facilities even though they were too young
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favourite place to stay
A favourite place to stay when I get the opportunity to be in the Lake District. Great Leisure facilities, and overall a magnificent Hotel, with a wide range of rooms available. Staff also very attentive and friendly.
Stayed 2 nights in Apr 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel have stayed before and will stay again
Stayed 2 nights in Mar 2024

8/10 Good

Graeme

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not bad hotel
The hotel itself was ok, bit outdated for the money, its not a spa.. its more a leasure center type feel, no warer in the eater funnel so when you've sat in the sauna you're goosed lol. Breakfast was ok..was what it was.. room not bad aside couldn't turn my heating off so was uncomfortable to sleep in, no extra pillows ( i know asl reception) but should be a general thing in the cupboard really. It wasnt BAD it was just ok.
Stayed 1 night in Mar 2024

6/10 Okay

craig

Liked: Cleanliness
One night stay
Nice hotel the bathroom was massive as was the bedroom just could with a bit of tlc in some areas. The breakfast is nice it could just be a self service for the English breakfast.
Stayed 1 night in Mar 2024