All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 160 out of 399 reviews" "
10 - Excellent
160
Rating 8 - Good. 156 out of 399 reviews" "
8 - Good
156
Rating 6 - Okay. 53 out of 399 reviews" "
6 - Okay
53
Rating 4 - Poor. 14 out of 399 reviews" "
4 - Poor
14
Rating 2 - Terrible. 16 out of 399 reviews" "
2 - Terrible
16
8.6/10
Cleanliness
8.4/10
Staff & service
7.2/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
2/10 Terrible
Clinton
Traveled with family and small children
Sep 22, 2024
Disliked: Cleanliness, staff & service
I had booked this place as I was informed that we would be able to get pool access to the rec centre as they do not have a pool on site anymore. The front reception advise the pool was open Sunday sept 22 at 7:30 and we were given passes. We walked over to find that the pool was not available till 1:30. The works should know the schedule as it is something g you offer and the fact that check out is at 11 we can not even use the service. I would not come back based on that and no accommodation on site.
Clinton
Stayed 1 night in Sep 2024
8/10 Good
Bridgette, Salt spring island
Traveled with family and small children, Traveled with pets
Sep 21, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
This was by far the smallest room we have stayed in which was really tricky with 2 kids and a pet. The hotel is portrayed as pet friendly this simply means pets are allowed the area is not great for animals. You have to cross a very busy road in order to get to grassed area and its very steep. There was alot of people who were drinking heavily and made us all feel unsafe. Its a rough area. If you were traveling alone and have to walk a dog alone it might be dangerous. The elevator is even tiny! It was not cheap we payed almost 400$ for the tiniest of rooms. Id really try elsewhere
Bridgette
Stayed 1 night in Sep 2024
10/10 Excellent
Lloyd
Sep 20, 2024
Lloyd
Stayed 1 night in Aug 2024
6/10 Okay
Cynthia
Sep 18, 2024
Liked: Staff & service
Disliked: Cleanliness
The staff at the hotel were very friendly and helpful. Nowhere to breakfast there.
Our room was good but our bathroom was very, very dirty..
It had dirty fingerprints all over..from bottom to top.
It also had feces on the door frame..
We mentioned it to the staff and they just put their hands together, nodded their head at us and said, "I'm very sorry"🤔..
Not the answer I was expecting.
No breakfast, no pool/hot tub; both those would make this the ideal hotel. Otherwise, very clean- I tipped the cleaning staff well as they did a fantastic job, beautiful views of lake, and modern room/updates
The overall is good,The view is alsome. The room is quite small, and the soundproofing isn't good. It's already 10:30, and there's still loudly talking going on upstairs.
Updated older property had nice interior finishing with great on water views. The only critical issue was lack of hot water in the bathroom/shower. Even raising this issue with staff did not result in anything more than luke warm water.
excellent unique circular hotel on the water. free espresso/capuccino machine in lobby a bonus. lack of restaurant ok. easy convenient parking. nice waterfront cabanas and docks. yesterdays restaurant at travel lodge nearby great for breakfast. recent remodel. awesome views and very comfy room chairs and beds.