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SCHLOSS Roxburghe, part of Destination by Hyatt

5.0 star property

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Photo gallery for SCHLOSS Roxburghe, part of Destination by Hyatt

Situated in a beautifully manicured garden, this traditional conservatory features a symmetrical glass roof and white frame.
Experience the classic charm of our lobby, featuring a grand fireplace, elegant chandelier, and ornate details.
Relax in this stylish lounge area with a sofa, armchairs, and a bar counter.
Relax in the lounge with a fireplace, high ceilings, and large windows offering views of the surrounding architecture.
Relax by the pool surrounded by sleek glass walls and lounge chairs with comfortable cushions.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
Heiton, Kelso, Scotland, TD5 8JZ
  • Kelso Abbey
    ‪8 min drive‬
  • Kelso Racecourse
    ‪11 min drive‬
  • Floors Castle
    ‪13 min drive‬

Room options

View all photos for Park, Room, 1 King Bed, Park View

Park, Room, 1 King Bed, Park View | Premium bedding, in-room safe, individually decorated

Park, Room, 1 King Bed, Park View

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Castle)

Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Balcony (Castle)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Castle)

Premium bedding, in-room safe, individually decorated

Room, 1 King Bed (Castle)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Castle)

Suite, 1 King Bed (Castle) | Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed (Castle)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Courtyard, Duplex)

Room, 1 King Bed (Courtyard, Duplex) | Premium bedding, in-room safe, individually decorated

Room, 1 King Bed (Courtyard, Duplex)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Cottage, 2 Bedrooms (Golf)

Cottage, 2 Bedrooms (Golf) | Premium bedding, in-room safe, individually decorated

Cottage, 2 Bedrooms (Golf)

  • Sleeps 4
  • 2 King Beds

View all photos for Cottage, 2 Bedrooms, Sauna

Flat-screen TV, heated floors

Cottage, 2 Bedrooms, Sauna

  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed (Castle)

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed (Castle)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Estate)

Room, 1 King Bed (Estate) | Premium bedding, in-room safe, individually decorated

Room, 1 King Bed (Estate)

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Courtyard)

Room, 1 King Bed (Courtyard) | Premium bedding, in-room safe, individually decorated

Room, 1 King Bed (Courtyard)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Estate)

Suite (Estate) | Premium bedding, in-room safe, individually decorated

Suite (Estate)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Castle)

Junior Suite (Castle) | Premium bedding, in-room safe, individually decorated

Junior Suite (Castle)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage, 2 Bedrooms

Cottage, 2 Bedrooms | Premium bedding, in-room safe, individually decorated

Cottage, 2 Bedrooms

  • Sleeps 4
  • 2 King Beds

View all photos for Cottage (Chef's)

Cottage (Chef's) | Premium bedding, in-room safe, individually decorated

Cottage (Chef's)

  • Sleeps 4
  • 2 King Beds

View all photos for Cottage (Gardener's)

Cottage (Gardener's) | Premium bedding, in-room safe, individually decorated

Cottage (Gardener's)

  • Sleeps 4
  • 2 King Beds

View all photos for Cottage, 1 Bedroom

Cottage, 1 Bedroom | Premium bedding, in-room safe, individually decorated

Cottage, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Courtyard)

Deluxe Room, 1 King Bed (Courtyard) | Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed (Courtyard)

  • Sleeps 2
  • 1 King Bed

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About this property

SCHLOSS Roxburghe, part of Destination by Hyatt

5-star Kelso hotel with heated floors
4 restaurants, a full-service spa, and a golf course are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include an outdoor pool, a 24-hour fitness center, and a bar/lounge.
SCHLOSS Roxburghe, part of Destination by Hyatt offers 129 accommodations with espresso makers and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers.

Guests can play rounds at the 18-hole golf course. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, SCHLOSS Roxburghe, part of Destination by Hyatt features a golf course and an outdoor pool. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 1690 square feet (157 square meters) include conference space. This luxury hotel also offers a hot tub, a 24-hour fitness center, and a sauna. Complimentary self parking is available on site, along with a car charging station. A total renovation of this property was completed in December 2022.

SCHLOSS Roxburghe, part of Destination by Hyatt is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:30 AM.
Charlie's - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Sunlaws - This fine-dining restaurant serves dinner only. Reservations are required. Open select days.
State Room Lounge - This restaurant serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Spike Bar - Overlooking the golf course, this brasserie serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. Open daily.
Bar 1745 - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 2 coffee shops/cafes
  • 4 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Bar 1745
  • Charlie's
  • Spike Bar
  • State Room Lounge
  • Sunlaws

Things to do

  • 18-hole golf course
  • 24-hour gym
  • Archery
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Hot tub
  • Hunting
  • Outdoor pool
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna

Family friendly

  • Free children's club
  • Grocery/convenience store
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 1,690 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Cobblestone flooring in public areas
  • Elevator (47 inch wide door)
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Renovated entire property - December 2022
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 60.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: GBP 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 60.0 per day
  • Service fee: 12.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SCHLOSS Roxburghe Hotel Course Kelso
SCHLOSS Roxburghe Course Kelso
SCHLOSS Roxburghe Course
Kelso SCHLOSS Roxburghe Hotel & Golf Course Hotel
Hotel SCHLOSS Roxburghe Hotel & Golf Course
SCHLOSS Roxburghe Hotel & Golf Course Kelso
Hotel SCHLOSS Roxburghe Hotel & Golf Course Kelso
SCHLOSS Roxburghe Hotel Course
Schloss Roxburghe Course Kelso
SCHLOSS Roxburghe Golf Hotel
SCHLOSS Roxburghe Hotel Golf Course
Schloss Roxburghe part of Destination by Hyatt
Schloss Roxburghe, part of Destination by Hyatt Hotel
Schloss Roxburghe, part of Destination by Hyatt Kelso
Schloss Roxburghe, part of Destination by Hyatt Hotel Kelso

SCHLOSS Roxburghe, part of Destination by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 159 out of 198 reviews
Rating 8 - Good. 24 out of 198 reviews
Rating 6 - Okay. 9 out of 198 reviews
Rating 4 - Poor. 2 out of 198 reviews
Rating 2 - Terrible. 4 out of 198 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality hotel, service mostly good

Lovely accommodation, castle rooms felt a little tired but the bathrooms were excellent. The drawing room space is a wonderful retreat. The bar is not staffed as often as I’d expect and it was occasionally challenging to get a mid morning coffee. The spa staff were pretty unfriendly about small children coming through the entrance due to treatments taking place but they have set children’s swim time of 9-10 and 4-5 so these policies and practices seemed at odds with one another.
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Stayed 1 night in Apr 2025

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

David and Emma

Stayed 2 nights in Apr 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing as always

Amazing stay as always , 5* location and service
Stayed 1 night in Apr 2025

10/10 Excellent

Kieran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel following positive feedback from friends. I can safely say this was one of the best hotels I have ever stayed at. From the warm hospitality of the staff, to the cleanliness of the room, the exquisite food, and the range of facilities at our leisure, it was just incredible. The spa and its heated outdoor pool was a particular highlight. It was a simply phenomenal experience. Not cheap by any stretch of the imagination, but worth every single penny.
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Seriously Sensational Schloss

Had an amazing couple of nights at Schloss. The staff are so lovely, nothing was too much trouble. The decor is absolutely stunning. Beautiful rooms with comfortable beds and the spa is to die for. Breakfast of champions. I would recommend this place to anyone looking for pure luxurious relaxation! 5 stars
Stayed 2 nights in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Lovely hotel with good spa fascilities. We were lucky had nice weather but if raining maybe not so good that saunas are outside. Breakfast great.
Stayed 1 night in Mar 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
service in the breakfast room was slow , you ordered a coffee but it never came , this happened twice , this was a big let down for such a nice hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Katie Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Difficulty contacting hotel direct.

High degree of comfort and cleanliness all round. Without exception all the staff were professional, friendly and helpful. Difficulty contacting hotel on return home! Messages left but no response. Still waiting.
Stayed 3 nights in Mar 2025

10/10 Excellent

Avril

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing escape away from it all in beautiful surroundings. Fantastic service and a very high standard of finish in all areas of the hotel. The Spa is like a sanctuary and swimming outdoors at sunset can’t be beaten. Can’t wait to return.
Stayed 1 night in Mar 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay!

10/10 perfect
Stayed 1 night in Mar 2025

10/10 Excellent

Ian, Derby

Stayed 2 nights in Feb 2025

10/10 Excellent

Peyton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with everything one could ask for. Stayed three nights and wouldn’t leave as the property had so much to offer for a relaxing stay in the countryside. Even has a little market for extras one may need for a snack or swimsuit for the wonderful spa.
Stayed 3 nights in Mar 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, friendly staff and a lovely spa area. Food amazing. Just a couple of small things which could have improved to have an overall 5* weekend.
Stayed 2 nights in Feb 2025

6/10 Okay

Steven

Stayed 1 night in Feb 2025

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was excellent. Everyone was friendly, helpful and knowledgeable and made the stay even better. The food was delicious and the spa was very relaxing. We will be back!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kirstie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well looked after. Spa was very calming and in great condition. Room was decorated beautifully and very clean. Dinner was delicious and the staff were super friendly. 10/10 would go again!
Stayed 1 night in Feb 2025