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The Royal Kelowna

4.0 star property

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Photo gallery for The Royal Kelowna

Exterior
Property amenity
Outdoor pool, pool umbrellas, sun loungers
Exterior
Outdoor pool, pool umbrellas, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Gym
  • Air conditioning

Explore the area

Map
1288 Water Street, Kelowna, BC, V1Y 9P4
  • Waterfront Park
    ‪1 min walk‬
  • Prospera Place
    ‪4 min walk‬
  • Kelowna General Hospital
    ‪2 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪22 min drive‬

Room options

View all photos for 1 Bedroom Suite Queen

Premium bedding, in-room safe, laptop workspace, blackout drapes

1 Bedroom Suite Queen

9.8 out of 10
Exceptional
(20 reviews)
  • 731 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, 2 Bedrooms

Full-size fridge, microwave, oven, stovetop

Luxury Suite, 2 Bedrooms

8.0 out of 10
Very good
(2 reviews)
  • 1335 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Suite

View from room

2 Bedroom Suite

9.4 out of 10
Exceptional
(52 reviews)
  • Water view
  • 1173 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 2 Bedrooms

Premium Suite, 2 Bedrooms | Premium bedding, in-room safe, laptop workspace, blackout drapes

Premium Suite, 2 Bedrooms

  • 1498 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for 1 Bedroom Suite King

View from room

1 Bedroom Suite King

10.0 out of 10
Exceptional
(15 reviews)
  • 883 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Royal Kelowna

4-star hotel in Kelowna Central Business District
An outdoor pool, a fitness center, and a steam room are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, free use of bicycles, and concierge services. Housekeeping is available on request.
The Royal Kelowna offers 63 accommodations with fireplaces and washers/dryers. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include dining tables. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

3 hot tubs are on site along with an outdoor pool. Other recreational amenities include a steam room and a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Royal Kelowna features 3 hot tubs, an outdoor pool, a steam room, and a fitness center. Public areas are equipped with complimentary wireless Internet access. This Kelowna hotel also offers a terrace, barbecue grills, and a vending machine. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in June 2021.

The Royal Kelowna is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 24 per day; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)
  • Onsite parking options include a garage

Things to do

  • 3 hot tubs
  • Free bicycle rentals
  • Gym
  • Outdoor pool
  • Steam room
  • Wine tours

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Built in 2006
  • Renovated entire property - June 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Dryer
  • Fireplace
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 23.20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 24 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Royal Private Residence
Royal Private Residence Club
Royal Private Residence Club Hotel
Royal Private Residence Club Hotel Kelowna
Royal Private Residence Club Kelowna
Royal Private Residence Club Kelowna, Okanagan Valley
Royal Private Residence Club Resort Kelowna
Royal Private Residence Club Resort
The Royal Kelowna Hotel
The Royal Kelowna Kelowna
The Royal Kelowna Hotel Kelowna

The Royal Kelowna Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 747 out of 1003 reviews
Rating 8 - Good. 158 out of 1003 reviews
Rating 6 - Okay. 48 out of 1003 reviews
Rating 4 - Poor. 30 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leroy Tafadzwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property, it is like coming home when we stay. They could improve check-in time COVID19 is over and when you have to wait until 4:00 to check-in it leaves you in a rush to unpack and get ready to go out for dinner, especially when my husband has to eat at 5:00 because of transplant medication.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sean

Stayed 1 night in Dec 2024

8/10 Good

Neal

Liked: Staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Loved all of it
Stayed 1 night in Dec 2024

10/10 Excellent

ricardo

Stayed 1 night in Dec 2024

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect thanks for a great time
Stayed 1 night in Nov 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Check in was easy and everything was explained to us in regards to the pool and services available. Our room was more than we expected. It was large, clean and had a good view. Bed was comfortable and the spa bath was good. The shower was good however the handheld shower didn’t work, we spoke to the lady at reception but wasn’t fixed when we left. The heating in the room was unbearable, it made the room stuffy and we asked to have turned down but seems a little lost in translation ( we don’t like to sleep with heating on ) The rooftop heated pool and spa was great and very relaxing. The hotel is located close to some great restaurants and pubs.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maryanne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a wonderful spot! Conveniently located.
Stayed 2 nights in Dec 2024

10/10 Excellent

Graham, Kelowna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property
Stayed 1 night in Dec 2024

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For this price point, it's a 8/10. The suite was spacious, and although older, well equipped and comfortable. I would detract points for the gym which just wasn't up to standard for a high end hotel. The weight equipment was old/refurbished and barely functional, and the cardio equipment although relatively new, was low quality. This aspect of the facility was definitely designed with cost cutting in mind.
Stayed 6 nights in Dec 2024

10/10 Excellent

Mohammadjavad

Liked: Cleanliness, staff & service
Everything perfect
Stayed 1 night in Dec 2024

10/10 Excellent

Brad

Stayed 2 nights in Nov 2024

10/10 Excellent

Cynthia

Traveled with family
The Kelowna Royal
This is our second stay at this location and it is perfect for us! The front desk staff are welcoming and helpful.
Stayed 1 night in Dec 2024

6/10 Okay

Cheryl

Business traveler, Traveled with family
Stayed 2 nights in Dec 2024

4/10 Poor

Emily

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Told the people at the front there’s black mold in the multiple showers and I have sensitive lungs. If someone can get in there and scrap and clean it properly while we were gone for the day. Wasn’t cleaned. They upgraded us to a room on the next floor up and still had black mold in the showers. Unacceptable. I took some pictures and videos of the incident and no word back. Id book another cleaner hotel especially for the ridiculous prices.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities
We were blown away with how spacious the two bedroom suite was!
Stayed 4 nights in Dec 2024

10/10 Excellent

Jake

Great location, and pool
Stayed 3 nights in Dec 2024

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Caralee

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
A comfy bed and nice room. A bit dated but comfortable. Unfortunately we found many areas that were not as clean as they could be. Just splashes of white on walls and doors and tile. Maybe cleaners… Also general dust build up on door frames etc. it just needed a more thorough deep clean.
Stayed 1 night in Dec 2024

8/10 Good

Heather, Drayton Valley

Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities
.
Stayed 3 nights in Nov 2024

4/10 Poor

lockhart

Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The facilities were simply amazing and far exceeded my expectations. It was spotless and very inviting. First World complaints, the bed was a bit too hard for my liking and there was only one coffee filter. Understand this was not a big enough deal for me to actually go and ask for more filters (LOL). Awesome place
Stayed 3 nights in Nov 2024