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The Royal Anne Hotel

3.0 star property

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Photo gallery for The Royal Anne Hotel

Property entrance
Reception hall
Lobby sitting area
Executive King Suite | Premium bedding, down comforters, desk, blackout drapes
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
348 Bernard Ave, Kelowna, BC, V1Y6N5
  • Waterfront Park
    ‪6 min walk‬
  • Prospera Place
    ‪11 min walk‬
  • Kelowna General Hospital
    ‪19 min walk‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪15 min drive‬

Room options

View all photos for Executive King Suite

Executive King Suite | Premium bedding, down comforters, desk, blackout drapes

Executive King Suite

  • 301 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed | Premium bedding, down comforters, desk, blackout drapes

Premier Room, 1 Queen Bed

  • 277 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, down comforters, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 277 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Royal Anne Hotel

Hotel in Downtown Kelowna
After a day on the slopes, return to The Royal Anne Hotel to dine at the restaurant, drink at the bar/lounge, or relax in a sauna.
The Royal Anne Hotel offers 64 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

After a day on the slopes, enjoy use of the hotel's facilities like a fitness center and a sauna. This hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Royal Anne Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10 AM.
The Royal Anne Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna
  • Ski passes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4,500 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • 6 steps to reach entrance
  • Elevator (33 inch wide door)

More

  • 5 floors
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Royal Anne
Royal Anne Hotel
Royal Anne Hotel Kelowna
Royal Anne Kelowna
The Royal Anne Hotel Kelowna, Okanagan Valley
The Royal Anne Hotel Hotel
The Royal Anne Hotel Kelowna
The Royal Anne Hotel Hotel Kelowna

The Royal Anne Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 814 out of 1232 reviews
Rating 8 - Good. 316 out of 1232 reviews
Rating 6 - Okay. 67 out of 1232 reviews
Rating 4 - Poor. 22 out of 1232 reviews
Rating 2 - Terrible. 13 out of 1232 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Stayed 1 night in Nov 2024

10/10 Excellent

Kristal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff, and price! We attended (2adults, 2 kids) and stayed on the 1nd floor which had a huge share patio that faced Bernard st. The included breakfast was pretty good - bagels, toast, egg fritters, boiled eggs, cereal , fruit platter, yogurt, hot drinks and juice/water! Location is prime. Right on Bernard. Parking was inckuded- another bonus! We will definitely come back!
Stayed 1 night in Dec 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Nice clean room lots of space. Great breakfast. Very helpful staff, including coming directly to my room when we couldn’t seem to get the TV to function.
Stayed 1 night in Dec 2024

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ka Lun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, would recommend.
Stayed 1 night in Dec 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service
Comfortable and clean rooms. Wasn’t very sound proof.
Stayed 1 night in Dec 2024

10/10 Excellent

Klaus, Fort Saskatchewan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Dec 2024

10/10 Excellent

Megan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is walkable from the bus hub, the water , walking paths and there are tons of dining options around. The continental breakfast was good and they even had gluten free bread with a dedicated gluten free toaster. I will definitely stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Norman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the Royal Anne before, so we knew what we were getting. It’s close to many eateries in the old downtown area, so we always enjoy being based from here as you can walk to pretty much everything. It’s close to the water and Kasugai Gardens if you are looking for serenity. We’d love to see a better breakfast offering and some more variety if we had an ask. We’ll be back again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ihor Michael, Etobicoke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The included breakfast has a wide variety of quality foods to choose from, the location is great within walking distance of the lake and a wide variety of restaurants. The king suite is spacious with great views
Stayed 4 nights in Nov 2024

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to return to
Very satisfied with the stay, my second visit with the hotel. Will come back again
Stayed 3 nights in Nov 2024

10/10 Excellent

Marty

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good for the price
Stayed 1 night in Nov 2024

8/10 Good

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
My son loved the pancakes
Stayed 2 nights in Nov 2024

10/10 Excellent

Elisabet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and helpful!
Stayed 1 night in Nov 2024

10/10 Excellent

Charles, Kirkland Wa

Stayed 1 night in Nov 2024

10/10 Excellent

Vitaly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent, staff very friendly , room clean and spacious
Stayed 1 night in Nov 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wonderful stay. And they accommodated to my needs!
Stayed 1 night in Nov 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

William, North Vancouver

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was good value. Room was big and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

marlyce

Traveled with partner
Liked: Amenities
We had a fabulous stay and can’t wait to come back!!! The included breakfast was also great!
Stayed 1 night in Nov 2024

6/10 Okay

Rhonda

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed for a concert. Great location. Large room with comfortable beds and pillows. No parking available at hotel - needed to park in parkade a block away. Breakfast had a nice verity of food and drink.
Stayed 1 night in Nov 2024

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay at the Royal Anne. The hotel is very convenient to many restaurants and shopping on Bernard. The room was lovely and spacious. It was also quiet. The staff accommodated an early check in which was very appreciated. Everyone we came into contact with was very friendly and helpful. The continental breakfast had an excellent selection. Far more than the typical fare in most hotels. We will be back!
Stayed 5 nights in Nov 2024

10/10 Excellent

Stan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time i go to Kelowna
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelleny
The room was fabulous. A very nice stay
Stayed 1 night in Nov 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, Amazing place
Stayed 1 night in Nov 2024