The Royal Anne Hotel

3.0 star property

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Photo gallery for The Royal Anne Hotel

Property entrance
Lobby sitting area
Reception hall
Bar (on property)
Executive King Suite  | Premium bedding, down comforters, desk, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Breakfast included
  • Gym
  • Pet friendly

Explore the area

Map
348 Bernard Ave, Kelowna, BC, V1Y6N5
  • City Park
    ‪4 min walk‬
  • Okanagan Lake
    ‪4 min walk‬
  • Waterfront Park
    ‪6 min walk‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪15 min drive‬

Room options

Executive King Suite

  • 301 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 Queen Bed

  • 277 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

  • 277 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

The Royal Anne Hotel

Hotel in Downtown Kelowna
After a day on the slopes, return to The Royal Anne Hotel to dine at the restaurant, drink at the bar/lounge, or relax in a sauna.
The Royal Anne Hotel offers 64 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

After a day on the slopes, enjoy use of the hotel's facilities like a fitness center and a sauna. This hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Royal Anne Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10 AM.
The Royal Anne Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna
  • Ski passes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4,500 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • 6 steps to reach entrance
  • Elevator (33 inch wide door)

More

  • 5 floors
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Royal Anne
Royal Anne Hotel
Royal Anne Hotel Kelowna
Royal Anne Kelowna
The Royal Anne Hotel Kelowna, Okanagan Valley
The Royal Anne Hotel Hotel
The Royal Anne Hotel Kelowna
The Royal Anne Hotel Hotel Kelowna

The Royal Anne Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 812 out of 1231 reviews
Rating 8 - Good. 320 out of 1231 reviews
Rating 6 - Okay. 66 out of 1231 reviews
Rating 4 - Poor. 21 out of 1231 reviews
Rating 2 - Terrible. 12 out of 1231 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jenn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I had a lovey time at the Queen Anne! The staff were so kind and seemed to genuinely care about us and our stay. The room was clean and well outfitted. The location was great too! Easy access to pubs, restaurants' and shops. I would absolutely stay there again if I were in the area!
Stayed 1 night in Oct 2024

10/10 Excellent

kaitlynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

tayler

Liked: Cleanliness, room comfort
It was ok
It wasn’t bad but the amount we paid was insane for what we got. Over $300 for one night is insane for an older hotel with no pool.
Stayed 1 night in Sep 2024

10/10 Excellent

Johnny

Stayed 2 nights in Oct 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, close to everything and very well run.
Stayed 1 night in Nov 2024

10/10 Excellent

Josh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dahi

Liked: Cleanliness, amenities, property conditions & facilities
Thanks
Stayed 1 night in Oct 2024

10/10 Excellent

E.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Comfortable bed, great staff and clean. Very close to everything downtown.
Stayed 1 night in Oct 2024

10/10 Excellent

Jaclyn

Stayed 1 night in Oct 2024

10/10 Excellent

William Wah Yick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has high price-performance ratio, with convenient location to Okanagan lake and downtown area. Service is very good too.
Stayed 1 night in Oct 2024

10/10 Excellent

Christiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Laila

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a little bit dated, but the room was huge and welcoming. Lovely view. Courteous staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Friendly helpful staff. very clean. breakfast buffet excellent.

6/10 Okay

Candace

Stayed 1 night in Oct 2024

8/10 Good

Tonya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, the hotel and our room were spotless & comfortable. We were disappointed that we missed breakfast as it ended at 10am (thinking it would go until checkout time of 11 am), but that was our mistake.
Stayed 1 night in Oct 2024

4/10 Poor

Ryan, Kamloops

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Trinity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It exceeded expectations in every way and staff were superb
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024