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Hotel Eldorado at Eldorado Resort

4.0 star property

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Photo gallery for Hotel Eldorado at Eldorado Resort

Aerial view
Creator video
Luxury Suite, 1 King Bed, Lake View | View from room
Lounge
2 restaurants, breakfast, lunch, dinner served; Fusion cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar

Explore the area

Map
3762 Lakeshore Road, Kelowna, BC, V1W3L4
  • Boyce-Gyro Beach Park
    ‪15 min walk‬
  • Okanagan College
    ‪3 min drive‬
  • Kelowna General Hospital
    ‪4 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪19 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed, Balcony, Lake View

Classic Room, 1 Queen Bed, Balcony, Lake View | Lake view

Classic Room, 1 Queen Bed, Balcony, Lake View

9.0 out of 10
Wonderful
(2 reviews)
  • 129 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite, 1 King Bed, Lake View

Luxury Suite, 1 King Bed, Lake View | 1 bedroom, premium bedding, pillowtop beds, minibar

Luxury Suite, 1 King Bed, Lake View

9.0 out of 10
Wonderful
(2 reviews)
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, pillowtop beds, minibar

Standard Room, 1 Queen Bed

7.6 out of 10
Good
(4 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds (Arms)

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds (Arms)

9.0 out of 10
Wonderful
(10 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Arms)

Deluxe Room, 1 King Bed (Arms) | 1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed (Arms)

10.0 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Arms)

Standard Room, 2 Queen Beds (Arms) | 1 bedroom, premium bedding, pillowtop beds, minibar

Standard Room, 2 Queen Beds (Arms)

9.2 out of 10
Wonderful
(10 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | 1 bedroom, premium bedding, pillowtop beds, minibar

Classic Room, 1 Queen Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

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Manteo at Eldorado Resort

  • On private beach
  • Pool
  • Hot Tub
  • Spa
4.0 out of 5, Very Good, (7)
$427 nightly
The price is $427 total
includes taxes & fees
Manteo at Eldorado Resort

About this property

Hotel Eldorado at Eldorado Resort

4-star hotel in South Pandosy
Spend the day relaxing on Hotel Eldorado at Eldorado Resort's private sand beach or at a complimentary water park before returning for a meal at one of the hotel's 2 restaurants.
Hotel Eldorado at Eldorado Resort offers 52 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). LCD televisions come with premium digital channels and pay movies. Additionally, rooms include complimentary weekday newspapers and hair dryers.

An outdoor tennis court, a marina, and a complimentary water park are featured at the hotel. 3 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, sports massages, facials, and body scrubs.
Unwind on the private sand beach, located just .5 km away. Have fun in the sun at Hotel Eldorado at Eldorado Resort with summer activities like parasailing, water skiing, and kayaking.

Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This Victorian hotel also offers a complimentary water park, a seasonal outdoor pool, and outdoor tennis courts. Guests can use the indoor pool and outdoor pool at a partner property. Onsite parking is available (surcharge), along with a car charging station.

Hotel Eldorado at Eldorado Resort is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
El Lakeside Dining Room - This beachfront restaurant specializes in Fusion cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Boardwalk - This beachfront restaurant specializes in American cuisine and serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Maestro's at Manteo - This beach restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Dutch, English, Filipino, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle
  • Uncovered self parking on site (CAD 15 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CAD 12 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Lakeside Dining Room
  • Maestro's at Manteo
  • The Boardwalk

Things to do

  • 3 hot tubs
  • Basketball
  • Boat and paddles
  • Free water park
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Kayaking
  • Library
  • Motor boating
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Steam room
  • Water skiing
  • Water sports equipment

Family friendly

  • Free water park access
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Computer station
  • Conference center (3,327 square feet of space)

Outdoors

  • Beach towels
  • Direct access to the beach
  • Dock
  • Garden
  • Marina
  • On a lake
  • On the boardwalk/promenade
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (38 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per accommodation, per stay
  • Resort fee: CAD 31.5 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • Newspaper
  • Partner property pool access
  • Phone calls
  • Pool access
  • Ski storage
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 12 to 25 per person
  • Uncovered self parking fee: CAD 15 per day
  • Pet fee: CAD 30 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Eldorado Kelowna
Hotel Eldorado
Hotel Eldorado Kelowna
Eldorado Hotel Kelowna
Hotel Eldorado Kelowna, Okanagan Valley
Hotel Eldorado Kelowna
Hotel Eldorado
Eldorado At Eldorado Kelowna
Eldorado Resort Hotel Eldorado
Hotel Eldorado at Eldorado Resort Hotel
Hotel Eldorado at Eldorado Resort Kelowna
Hotel Eldorado at Eldorado Resort Hotel Kelowna

Hotel Eldorado at Eldorado Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 579 out of 1002 reviews
Rating 8 - Good. 271 out of 1002 reviews
Rating 6 - Okay. 88 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Catharine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really lovely place and the dining was delicious.
Stayed 3 nights in Feb 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

douglas

Traveled with family
Liked: Cleanliness, staff & service
Food is not as good as it once was at the eldorado
Stayed 2 nights in Mar 2025

10/10 Excellent

Shirley

Stayed 1 night in Mar 2025

10/10 Excellent

Shirley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service menu was limited to the pub and we were looking for other options.
Stayed 3 nights in Mar 2025

10/10 Excellent

Carlton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Tara

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, room comfort

Best food and view in the city

The service was stelller. The restaurant was one of the best.
Stayed 2 nights in Feb 2025

10/10 Excellent

Karen, Stjohns

Loved the decor and old charm of place. Beautiful bright spacious windows
Stayed 4 nights in Mar 2025

2/10 Terrible

Justen

Stayed 1 night in Mar 2025

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Lovely property
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 1 night in Feb 2025

8/10 Good

Fatima

Stayed 1 night in Mar 2025

10/10 Excellent

leah

Stayed 1 night in Mar 2025

10/10 Excellent

Jerel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Margaret Anne, Surrey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice but outdated. No phone outlets. Should be some by your bed. Had to charge phone and iPad in the bathroom. Needs updating
Stayed 4 nights in Feb 2025

10/10 Excellent

Sydney

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful spot and can't wait to come stay again.
Stayed 4 nights in Feb 2025

4/10 Poor

Nicklaus

Liked: Cleanliness
Disliked: Staff & service
The front guest staff was very rude. The building and amenities feel old and run down. The location is amazing an the views of the water are great.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tennile

Stayed 1 night in Feb 2025

6/10 Okay

Adam

Business traveler
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Many Hidden Fees

Space and staff were friendly, but was saddened to see they included several hidden fees well beyond the original price quoted by Hotels.com. While some of these were understandable, if steep ($30/night/per pet fee and $15/night for parking). Most egregious was a 'resort fee' for services that were effectively out of order the entire time we were there. The pools and hot tubs were under repair for the length of our stay, and the boardwalk and marina were inaccessible due to the lake being frozen. When asked about it, staff's response was that it also included wi-fi... Might be a reasonable ask during the summer months, but to charge for this kind of thing that is included gratis with most other hotel amenities was very disappointing.
Stayed 2 nights in Feb 2025

10/10 Excellent

lauralee

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Personally added any extras and made sure we had what we needed, the service was just too notch! I’ll be talking about this visit for a long time!
Stayed 1 night in Feb 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service
Lovely older hotel right on the lake. Great view, classic aesthetic, best shower ever. Very quiet. Not much staff during the off season - so a bit DIY but the staff I did come across were very friendly.
Stayed 3 nights in Feb 2025

8/10 Good

Mitchell

Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such lovely staff and unique hotel amazing past story
Stayed 2 nights in Feb 2025