Hotel Eldorado at Eldorado Resort

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Eldorado at Eldorado Resort

Aerial view
Exterior
Lounge
Luxury Suite, 1 King Bed, Lake View | View from room
Luxury Suite, 1 King Bed, Lake View | Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Parking available
  • Bar
  • Pet friendly
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
3762 Lakeshore Road, Kelowna, BC, V1W3L4
  • Okanagan Lake
    ‪1 min walk‬
  • Boyce-Gyro Beach Park
    ‪14 min walk‬
  • H2O Adventure and Fitness Centre
    ‪15 min walk‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪31 min drive‬

Room options

Classic Room, 1 Queen Bed, Balcony, Lake View

  • 129 sq ft
  • Sleeps 3
  • 1 Queen Bed

Luxury Suite, 1 King Bed, Lake View

  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Queen Bed

  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds (Arms)

  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed (Arms)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds (Arms)

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 Queen Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Hotel Eldorado at Eldorado Resort

4-star hotel in South Pandosy
Spend the day relaxing on Hotel Eldorado at Eldorado Resort's private sand beach or at a complimentary water park before returning for a meal at one of the hotel's 2 restaurants.
Hotel Eldorado at Eldorado Resort offers 52 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). LCD televisions come with premium digital channels and pay movies. Additionally, rooms include complimentary weekday newspapers and hair dryers.

An outdoor tennis court, a marina, and a complimentary water park are featured at the hotel. 3 spa tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, sports massages, facials, and body scrubs.
Unwind on the private sand beach, located just .5 km away. Have fun in the sun at Hotel Eldorado at Eldorado Resort with summer activities like parasailing, water skiing, and kayaking.

Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This Victorian hotel also offers a complimentary water park, a seasonal outdoor pool, and outdoor tennis courts. Guests can use the indoor pool and outdoor pool at a partner property. Onsite parking is available (surcharge), along with a car charging station.

Hotel Eldorado at Eldorado Resort is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
El Lakeside Dining Room - This beachfront restaurant specializes in Fusion cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Boardwalk - This beachfront restaurant specializes in American cuisine and serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Maestro's at Manteo - This beach restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Dutch, English, Filipino, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle
  • Uncovered self parking on site (CAD 15 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CAD 12 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Lakeside Dining Room
  • Maestro's at Manteo
  • The Boardwalk

Things to do

  • 3 spa tubs
  • Basketball
  • Boat and paddles
  • Free water park
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Kayaking
  • Library
  • Motor boating
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Steam room
  • Water skiing
  • Water sports equipment

Family friendly

  • Free water park access
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Computer station
  • Conference center (3,327 square feet of space)

Outdoors

  • Beach towels
  • Direct access to the beach
  • Dock
  • Garden
  • Marina
  • On a lake
  • On the boardwalk/promenade
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (38 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per accommodation, per stay
  • Resort fee: CAD 31.5 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • Newspaper
  • Partner property pool access
  • Phone calls
  • Pool access
  • Ski storage
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 12 to 25 per person
  • Uncovered self parking fee: CAD 15 per day
  • Pet fee: CAD 30 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Eldorado Kelowna
Hotel Eldorado
Hotel Eldorado Kelowna
Eldorado Hotel Kelowna
Hotel Eldorado Kelowna, Okanagan Valley
Hotel Eldorado Kelowna
Hotel Eldorado
Eldorado At Eldorado Kelowna
Eldorado Resort Hotel Eldorado
Hotel Eldorado at Eldorado Resort Hotel
Hotel Eldorado at Eldorado Resort Kelowna
Hotel Eldorado at Eldorado Resort Hotel Kelowna

Hotel Eldorado at Eldorado Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 560 out of 1003 reviews" "
Rating 8 - Good. 292 out of 1003 reviews" "
Rating 6 - Okay. 88 out of 1003 reviews" "
Rating 4 - Poor. 46 out of 1003 reviews" "
Rating 2 - Terrible. 17 out of 1003 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was an additional cost, which for the price of the room was not acceptable. It was extremely noisy. The staff, however were fantastic and they went above and beyond for our last minute anniversary stay. The pool and hot tub were fantastic, and the view was amazing!
Stayed 1 night in Oct 2024

10/10 Excellent

Sherri Lenore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Love the decor and atmosphere of the hotel.
Stayed 4 nights in Oct 2024

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful area. Hotel room was cozy and comfortable. Food was great. Over all a wonderful holiday. The only issues were parking and that It’s an older resort so the plumbing and room to room notice levels are high. Would stay again.
Stayed 6 nights in Sep 2024

6/10 Okay

kenneth, vancouver

Traveled with partner
Liked: Cleanliness, staff & service
Older property. Overpriced for service received. no one manning the front desk majority of the time. got a ticket even though I registered my car. Had to call parking company personally to discuss the ticket. They deleted the charge for me. Couldn't find any one available at the hotel to help me. Restaurant food was average at best, Ate two mediocre meals. Had a great meal at Maestro next door.
Stayed 6 nights in Sep 2024

4/10 Poor

Joshua

Traveled with partner
Disliked: Staff & service, property conditions & facilities
To start, the constant emails are annoying, yes i booked a room, no i dont want to pay for anything else, how many people are staying.....two as what i booked. While checking in, the lack of information about the hotel itself and what the facilites are " here is a QR code" enjoy your room! The breakfast at this hotel is apparently very nice, although the staff did not not advise of hours of service, they close btw 9.30 and 10.00, and if you do not make a reservation, even hotel guests will be told to go across the street. The lovely young lady advised us that there must have been a mis-communication btw the lobby and the restaurant! The Scratchy towls, divited beds and a bathroom with the original rusty tub from the 60's. I like paying money for good hotels, this one i will not pay for again!
Stayed 1 night in Oct 2024

6/10 Okay

chris

Traveled with partner
Liked: Cleanliness, staff & service
What they don’t tell you is that there is an additional resort charge per person and that you now have to pay to park at the hotel. They don’t charge patrons that use the restaurant or the bar. Parking is free for them. Won’t be back.
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Eldorado was a lovely place to stay. It’s great how they included the vintage feel throughout the hotel but it has all the modern amenities. The bar and restaurant are both great. Easy to get to but it’s a bit of a drive from downtown Kelowna. Gorgeous views across Lake Okanogan.
Stayed 2 nights in Oct 2024

8/10 Good

Teresa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Scenic location History
Stayed 4 nights in Sep 2024

10/10 Excellent

JoAnne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that there was an EV charger onsite. I charged my car overnight and was ready to roll in the morning. I also enjoyed the nice, big bathtub! Pretty rare now.
Stayed 1 night in Sep 2024

8/10 Good

Endre

Stayed 3 nights in Sep 2024

10/10 Excellent

Patrick

Stayed 1 night in Sep 2024

8/10 Good

soohun

Traveled with partner
Liked: Cleanliness, staff & service
Very nice location by lake and clean
Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Stayed 2 nights in Sep 2024

10/10 Excellent

Kobie

Stayed 4 nights in Jul 2024

10/10 Excellent

Olivia

Stayed 2 nights in Aug 2024

8/10 Good

CHOR BUN

Liked: Property conditions & facilities
Nice lakeside view
Stayed 1 night in Sep 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service
Love the style and the view
Stayed 2 nights in Sep 2024

10/10 Excellent

RICHARD

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoy the stay
Stayed 1 night in Sep 2024

6/10 Okay

Howie

Disliked: Property conditions & facilities
Reserved for five nights. Our first day we left early in the morning and returned at 4:30 in the afternoon to our room, which was not cleaned or made up. Very disappointing considering what we paid for a king suite lakefront room. That being said, the manager made sure that our rooms were cleaned from that point forward. However, I will say the Dining staff were all very good, but Service a bit slow. Personally, I would not stay there again, however, their sister hotel Maestro was very nice and much more upscale. One thing to note is that there is major construction all around the lakefront hotels
Stayed 5 nights in Sep 2024

10/10 Excellent

Elizabeth, Wichita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable bed and pillows, and it’s great to have nice waterfront dining options on the premises.
Stayed 1 night in Sep 2024

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Michael Lum

Traveled with partner
Disliked: Cleanliness, staff & service
Location was convenient for our time in Kelowna. The check-in was welcoming and positive. Our room had a beautiful view and great patio. The king bed was comfortable. The casual pub side of dining was very good. The service was on point. Our room could have been cleaner, the hallways should have definitely been cleaner. The hotel common bathrooms should have been cleaner. The service in the dining room could have been better. Overall enjoyed our stay and thought it was reasonable value; however, we’ll consider other options next time.
Stayed 2 nights in Sep 2024

8/10 Good

Drew

Liked: Staff & service, property conditions & facilities
Lakefront
Stayed 2 nights in Jul 2024

10/10 Excellent

karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this Property!
Stayed 2 nights in Sep 2024