Holiday Inn Express & Suites Kelowna - East by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Kelowna - East by IHG

Exterior
Pillowtop beds, desk, blackout drapes, iron/ironing board
Exterior
Point of interest
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
1620 Powick Road, Kelowna, BC, V1X7G5
  • Orchard Park Shopping Centre
    ‪19 min walk‬
  • Mission Creek Regional Park
    ‪2 min drive‬
  • Orchard Park Mall
    ‪2 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪11 min drive‬

Room options

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility, Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility, Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications)

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(54 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express & Suites Kelowna - East by IHG

Hotel in Dilworth Mountain Estates
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express & Suites Kelowna - East by IHG offers 120 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided.

This Kelowna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Kelowna - East by IHG features an indoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Holiday Inn Express & Suites Kelowna - East by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 24 to November 29:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8 AM to 10 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Kelowna East Hotel
Holiday Inn Express Kelowna East
Holiday Inn Express & Suites Kelowna - East Okanagan Valley
Inn Express Kelowna East
Holiday Inn Express Suites Kelowna East
Holiday Inn Express Suites Kelowna East an IHG Hotel
Holiday Inn Express & Suites Kelowna - East by IHG Hotel
Holiday Inn Express & Suites Kelowna - East by IHG Kelowna
Holiday Inn Express & Suites Kelowna - East by IHG Hotel Kelowna

Holiday Inn Express & Suites Kelowna - East by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 696 out of 1011 reviews
Rating 8 - Good. 222 out of 1011 reviews
Rating 6 - Okay. 46 out of 1011 reviews
Rating 4 - Poor. 20 out of 1011 reviews
Rating 2 - Terrible. 27 out of 1011 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Megan

Stayed 2 nights in Nov 2024

2/10 Terrible

Alexander

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No customer service or consideration when an iunavoidable issue arrises.
Stayed 1 night in Nov 2024

10/10 Excellent

Abby

Stayed 1 night in Oct 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Quite surprised to see the wear and tear on the couch in our room. Not that it was the hotel staff fault but they seem to be a hockey tournament going on in young players are very loud and ignorant, and the parents do nothing about it
Stayed 1 night in Nov 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and accommodating!
Stayed 1 night in Nov 2024

6/10 Okay

Steven

Business traveler
Liked: Cleanliness, property conditions & facilities
Was a good hotel however one thing right at the start of my stay waiting for time to check in, the front desk manager was giving the front desk attendant alot of attitude. Saying that he is the boss and blah blah blah. Very rude to the attendant. Other than that hotel was good.
Stayed 2 nights in Nov 2024

2/10 Terrible

Charmaine

Disliked: Staff & service, property conditions & facilities
House keepers change garbage with gloves and use the same gloves to change your bed and change your towels. Requested for them to refill hand soap and body wash did not do so had to shower with shampoo. Asked for toilet paper was told to come and get it. Would not recommend
Stayed 3 nights in Nov 2024

10/10 Excellent

Roberto

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Murray

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and clean. Good location. Very good quality beds and an excellent heating/cooling system that was easy to use. Extremely friendly and helpful front desk staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Dale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check-in experience; friendly, professional and fast.
Stayed 1 night in Nov 2024

8/10 Good

John

Traveled with family
It was well located near restaurants, grocery stores and easy to get to many attractions.
Stayed 5 nights in Nov 2024

6/10 Okay

Gagandeep

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff at the check in time was rude.
Stayed 1 night in Nov 2024

8/10 Good

Yeiko

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for a quick work trip. The rooms were clean and spacious. The breakfast was hot and fresh.
Stayed 1 night in Nov 2024

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Wei

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Clean and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Alan Even

Stayed 4 nights in Oct 2024

8/10 Good

Thomas

?
Stayed 1 night in Nov 2024

8/10 Good

Joemar

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Business traveler
Liked: Room comfort
Stayed 1 night in Oct 2024

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Always enjoy staying here.
Stayed 4 nights in Oct 2024

10/10 Excellent

E.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well kept property. Pleasant staff.
Stayed 1 night in Oct 2024

10/10 Excellent

MIN CHUL

Stayed 4 nights in Sep 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024