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Comfort Suites Kelowna

4.0 star property

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Exterior
Indoor pool
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym

Explore the area

Map
2656 Highway 97 N, Kelowna, BC, V1X4J4
  • Orchard Park Shopping Centre
    ‪3 min drive‬
  • Orchard Park Mall
    ‪3 min drive‬
  • Kelowna Golf and Country Club
    ‪5 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪9 min drive‬

Room options

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Room | Premium bedding, pillowtop beds, in-room safe, desk

Room

  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa Bed, Non Smoking

Suite, 1 King Bed with Sofa Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | Premium bedding, pillowtop beds, in-room safe, desk

Suite

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite

Suite | Premium bedding, pillowtop beds, in-room safe, desk

Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Kelowna

4-star hotel in Rutland
Along with an indoor pool, this smoke-free hotel has a 24-hour health club and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and conference space. Housekeeping is available on request.
Comfort Suites Kelowna offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a waterslide and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Comfort Suites Kelowna provides a waterslide, a 24-hour health club, and a hot tub. A computer station is located on site and wireless Internet access is complimentary. This 4-star property offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 258 square feet (23 square meters) include conference space. This Art Deco hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Complimentary self parking is available on site.

Comfort Suites Kelowna is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour health club
  • Indoor pool
  • Ski passes
  • Spa tub
  • Stereo
  • TV in common areas
  • Waterslide

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 258 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2009
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Kelowna
Comfort Suites Kelowna
Kelowna Comfort Suites
Comfort Suites Kelowna Hotel Kelowna
Comfort Suites Kelowna Okanagan Valley
Comfort Suites Kelowna Hotel
Comfort Suites Kelowna Okanagan Valley
Comfort Suites Kelowna Hotel
Comfort Suites Kelowna Kelowna
Comfort Suites Kelowna Hotel Kelowna

Comfort Suites Kelowna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 558 out of 1004 reviews
Rating 8 - Good. 297 out of 1004 reviews
Rating 6 - Okay. 79 out of 1004 reviews
Rating 4 - Poor. 37 out of 1004 reviews
Rating 2 - Terrible. 33 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Peter

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Undisclosed added fees
The listing said the room was pet friendly, I called ahead and spoke to the front desk to see if there were any specifics I needed to request when I booked my room online, just told me to make a note on the reservation. It was only after I booked, was there mention of an up charge for my little dog. Misleeding and cheesy. Not only that, when I arrived, the form they had, the guy at the front desk, crossed out the lower amount and increased the pet fee. Deceptive
Stayed 1 night in Nov 2024

4/10 Poor

Alan

Liked: Cleanliness, property conditions & facilities
Ok location. Newly renovated but my stay was not great. My hands were full entering the hotel and the lobby door is locked. They need to let you in. The counter staffed was busy and my hands were full and I dropped all my dinner. No one's fault but inconvenient as why is it locked to get in? Also kids and adults screaming on 3rd floor so they moved me to 4th floor and the heater control didn't work in my room Thin walls I could hear the unit beside me peeing
Stayed 1 night in Nov 2024

10/10 Excellent

Richard, Summerland

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great Very friendly staff/ room excellent breakfast was very good great selection
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is newer, clean and quiet. Easy to get to off main highway
Stayed 1 night in Nov 2024

10/10 Excellent

Beau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Yichao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really nice stay. Very clean hotel, and nice staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ernie

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great and pool too
Stayed 2 nights in Nov 2024

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Nov 2024

4/10 Poor

Home

Disliked: Cleanliness
Dirty Shower
The room was fine, until I got into the shower. It had clearly not been cleaned for an indefinite period. There were multiple black hairs of varying lengths throughout the shower and the shelf at the back of the shower had a layer of grime and scunge on it. When I brought it to the attention of the front desk personnel, they shrugged and said they would inform the housekeeping staff to do better. Not acceptable. Do better.
Stayed 1 night in Nov 2024

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Matress in pull.o not suitable for anyones comfort
The rooms were lovey and clean. It was a little noisy and the pull out couch matress was unsleepable putting our 5 year old in between us for a sleepless night.
Stayed 1 night in Nov 2024

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this hotel! The only downside is there are not very many restaurants within walking distance. But its only a few minutes drive fotoeverything.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tammy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never stayed here before but had a medical appointment and this place popped up as a suggestion. We didn’t have the best experience at other hotels over the years so thought the price was decent why not try it. Honestly I have stayed in many hotels over the years with travel, work and Girl guide trips and this hotel wa she absolute best I have stayed. I am currently having vision issues and the staff was welcoming, kind, very helpful. They assisted with my breakfast, filled my drink with ice and just outright kind and respectful This will be my first choice in any future trips to Kelowna
Stayed 1 night in Nov 2024

10/10 Excellent

Daryl

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to the air port
Stayed 1 night in Nov 2024

10/10 Excellent

Rick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most comfortable hotel beds I have ever slept on!
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor water slide was a hit!
Stayed 2 nights in Nov 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was great for kids, breakfast was very good
Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Staff went above to ensure our stay was excellent. We were able to walk to many places while having parking for our vehicle for excursions out of Halifax was the perfect combination.
Stayed 2 nights in Oct 2024

8/10 Good

Joshua

Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful and were able to accomodate our families needs. The breakfast options were great the pillows are also heavenly! My kids enjoyed the waterslide and pool and I thoroughly enjoyesd the hot tub. Great for familes!
Stayed 1 night in Nov 2024

10/10 Excellent

Kyla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughters and I rented the room for a fun night of swimming and using the water slides. We enjoyed ourselves and it was a nice quiet and relaxing time. The staff were very nice, especially the lovely lady who was working during our continental breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Ruth

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

JI WON, burnaby

Liked: Cleanliness, staff & service
Nice
Stayed 1 night in Jul 2024

10/10 Excellent

Najibullah

Stayed 3 nights in Oct 2024

8/10 Good

Sylvia