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Kefalonia Bay Palace

4.0 star property

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2 outdoor pools, pool umbrellas, sun loungers
Villa, 1 Bedroom, Private Pool, Sea View | Balcony view
Beach nearby
Deluxe Double Room, Sea View | Premium bedding, in-room safe, individually decorated
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

Map
Agia Efimia, Kefalonia, Kefalonia Island, 28081
  • Grouta Beach
    ‪1 min walk‬
  • Elies Beach
    ‪2 min walk‬
  • Melissani Cave Lake
    ‪8 min drive‬
  • Argostolion (EFL-Kefalonia Island Intl.)
    ‪58 min drive‬

Room options

View all photos for Villa, 1 Bedroom, Private Pool, Sea View

Premium bedding, in-room safe, individually decorated

Villa, 1 Bedroom, Private Pool, Sea View

  • 323 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, Sea View

Deluxe Double Room, Sea View | Premium bedding, in-room safe, individually decorated

Deluxe Double Room, Sea View

  • 280 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Villa, 2 Bedrooms, Private Pool, Sea View

Villa, 2 Bedrooms, Private Pool, Sea View | Premium bedding, in-room safe, individually decorated

Villa, 2 Bedrooms, Private Pool, Sea View

  • 538 sq ft
  • Sea view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Suite, Sea View

Family Suite, Sea View | Premium bedding, in-room safe, individually decorated

Family Suite, Sea View

  • 280 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, individually decorated

Standard Double Room

  • 248 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

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About this property

Kefalonia Bay Palace

4-star Kefalonia hotel with private balconies
2 outdoor pools, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a poolside bar, a snack bar/deli, and a seasonal outdoor pool.
Kefalonia Bay Palace offers 47 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 24-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Kefalonia hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kefalonia Bay Palace features 2 outdoor swimming pools, a seasonal outdoor pool, and a children's pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

This family-friendly hotel also offers multilingual staff, tour/ticket assistance, and a garden. Onsite self parking is complimentary.

Kefalonia Bay Palace is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:30 AM.
Kefalonia Bay Palace has a restaurant on site.

Languages

English, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas

Accessibility

  • Elevator

More

  • Built in 2010
  • Humane treatment of captive wild animals
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 24-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms

Property is also known as

Kefalonia Bay Palace
Kefalonia Bay Palace Hotel
Kefalonia Bay Palace Agia Efimia
Kefalonia Bay Palace Hotel Agia Efimia
Kefalonia Bay Palace Hotel
Kefalonia Bay Palace Kefalonia
Kefalonia Bay Palace Hotel Kefalonia

Kefalonia Bay Palace Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 34 out of 83 reviews
Rating 8 - Good. 29 out of 83 reviews
Rating 6 - Okay. 9 out of 83 reviews
Rating 4 - Poor. 7 out of 83 reviews
Rating 2 - Terrible. 4 out of 83 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Georgia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Aug 2024

2/10 Terrible

Alexander

Disliked: Property conditions & facilities, room comfort
Great staff and views but poorly maintained
Unfortunately the hotel was about to shut for ‘major’ renovations. They are sorely required! Had to move room three times in four nights due to unfixable room faults, including failed front door lock, failed internet (rooms either side OK) and toilet flush knackered. Great views, friendly and helpful staff, but tired fixtures and fittings and probably not such great value at present.
Stayed 4 nights in Sep 2024

8/10 Good

Stella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in such a beautiful setting. The views are out of this world. It is built on the hillside, so everywhere is a climb although they have installed some lifts. The service and food is fantastic.
Stayed 7 nights in Sep 2024

2/10 Terrible

Clare

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Fotoula

Traveled with partner
Liked: Amenities
The pool is fantastic. Service at the front desk was excellent. I was surprised that the rest of staff didn’t really speak Greek and the woman working the pool bar hardly knew how to make a frappe. The breakfast was good, though not like my sister remembered from a previous visit. The rooms are dated. Bathrooms/showers need an upgrade. The sensor on our door didn’t really work so it took forever to get in our room. No art on the walls. Tiny TVs. There is parking but it’s a treacherous drive up and don’t bother to book this place if you’re not able to easily go up and down stairs. Thank goodness we’re capable but I worry about older people who may not be. I’d probably try staying somewhere else next time.
Stayed 1 night in Aug 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Set up on the hill so the views are spectacular.
Stayed 1 night in Sep 2024

8/10 Good

angie

The only problem was that there were too many steps to walk up.
Stayed 6 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The guy at the reception is friendly and accommodating but the woman is, she’s more interested in selling boat trips and cruise and hiring a car than helping the customer. The so-called “A la carte “ menu is almost the same every night with few choices and food wasn’t very good. One dinner there was a maggot in the food (dead) that they replaced the food with a different main.If you order a more interesting main like seafood/squid they say that they’re all gone. My advice is don’t go for half board- it’s not worth it. The pool is lovely and big and reception area is nice and clean. The room is a good size but bathroom needs updating- no room to put your toiletry bag. I have an issue with toilet brush holder sitting below the loo roll holder that every time you take tissues off you touch the toilet brush which is very unhygienic. There are days we can smell the sewage especially in the bathroom. The drain of the bath is partly blocked even having a having shower is like flooding in the bath. The bath/ hand towels that they provide are not a 4 star at all( see my photos below). It looks like they cut the towel into two- threads are loose and hanging and smells bad. I don’t remember having towels in this condition in my own home let alone the hotel especially in a 4* hotel. The view is beautiful but the steps going up- I counted 150 steps from the bottom to the lift. I feel for the people who have mobility problem.
Stayed 5 nights in Aug 2023

8/10 Good

Leslie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Difficult room access. Bathrooms definitely needed an upgrade. Very friendly staff. Great views
Stayed 5 nights in Aug 2023

10/10 Excellent

Vivian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the private pool, the view, and villa.
Stayed 4 nights in Aug 2023

6/10 Okay

Fred

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This was probably a great hotel before electricity. It has all the makings to be great BUT someone has to put the money back into it. Elevators out of service and walking up 90 steps with bags is no way to vacation. The views once you get to your room are out of this world. Spend the money and make it nice again.
Stayed 1 night in Aug 2023

8/10 Good

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and view. V clean and comfortable. Overall fab, lots of steps though, and parking a slight issue. You need a car to fully explore everything the island has to offer - but don’t let this put you off!
Stayed 7 nights in Aug 2023

4/10 Poor

Justin

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel location was good, with a stunning view and lots of restaurants nearby and a charming little town. The swimming pools were great, clean and fun. Unfortunately the hotel itself is tired, lots of little bits of maintenance, painting, fixing required. The rooms were surface clean, but not detailed. The breakfast buffet was standard and fine, however the evening food was barely edible (we opted to eat elsewhere even though we had paid for it to be included). The day-to-day staff were very nice and kind, they looked over-worked but always extremely nice to us. Any requests we made, like about bringing a roll-away bed, fixing the wifi, and bringing baby-food, were done immediately. Overall we were a bit disappointed and would not stay here again.
Stayed 6 nights in Jun 2023

10/10 Excellent

Mark-Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb view and great layout of this hotel property. The carpark has a unique exterior elevator to bring you down to your floor. Breakfast buffet has plenty of selection and is fresh. Thank you for the upgrade
Stayed 1 night in Jul 2023

8/10 Good

Michael John

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great. However, one of the lifts was out of order for the duration of the stay.
Stayed 7 nights in Jun 2023

8/10 Good

DAVID

Stayed 1 night in Jul 2023

10/10 Excellent

Charles

Stayed 2 nights in Jun 2023

8/10 Good

Shelley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond when inclement weather occurred and we needed some travel advice. The property is beautiful quiet and our own room was private we arrived before the restaurant opened but enjoyed the large continental breakfast on the balcony each morning. Overall recommended stay in Kefalonia.
Stayed 3 nights in Apr 2023

10/10 Excellent

Ben

Traveled with partner
Liked: Cleanliness, staff & service
Amazing
Stayed 3 nights in Oct 2022

2/10 Terrible

Amy

Stayed 1 night in Sep 2022

10/10 Excellent

Roger Alfred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great views, staff all very friendly and helpful. Could do with a little maintenance in some areas enjoyed our stay very much
Stayed 7 nights in Sep 2022

10/10 Excellent

Vladimir, brooklyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fine
Stayed 2 nights in Sep 2022

10/10 Excellent

Vladimir, brooklyn

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Everything is fine
Stayed 2 nights in Sep 2022

10/10 Excellent

Deborah

Stayed 1 night in Sep 2022