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Crowne Plaza Kayseri, an IHG Hotel

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Kayseri, an IHG Hotel

Exterior
Indoor pool, sun loungers
Exterior
Sauna, steam room
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Spa
  • Gym
  • Room service

Explore the area

Map
Selimiye Mah. No: 425, Kayseri, Kayseri, 38070
  • Kadir Has Stadium
    3 min drive
  • Barbekü Time
    1 min walk
  • Kayseri Station
    14 min drive
  • Kayseri (ASR-Erkilet Intl.)
    18 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Free minibar items, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Free minibar items, in-room safe, individually decorated

Presidential Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Smoking

Free minibar items, in-room safe, individually decorated

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Smoking

Free minibar items, in-room safe, individually decorated

Standard Room, 2 Twin Beds, Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Free minibar items, in-room safe, individually decorated

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

Free minibar items, in-room safe, individually decorated

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Queen Beds

Free minibar items, in-room safe, individually decorated

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Twin Beds

Free minibar items, in-room safe, individually decorated

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Free minibar items, in-room safe, individually decorated

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Free minibar items, in-room safe, individually decorated

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Free minibar items, in-room safe, individually decorated

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Kayseri Loft Hotel

Pool
Spa
Pet friendly
Parking included
4.3 out of 5, Excellent, (383)
The price is $84
per night
$94 total
includes taxes & fees
Jan 10 - Jan 11
The Kayseri Loft Hotel

About this property

Crowne Plaza Kayseri, an IHG Hotel

5-star hotel in Melikgazi
This hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Crowne Plaza Kayseri, an IHG Hotel offers 186 accommodations with minibars (stocked with some free items) and safes. Each accommodation is individually furnished and decorated. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open select days. Guests under 7 years old are not allowed in the spa.

In addition to a full-service spa, Crowne Plaza Kayseri, an IHG Hotel features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 15059 square feet (1399 square meters) include a conference center. This luxury hotel also offers a sauna, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Crowne Plaza Kayseri, an IHG Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
MONS ARGAEUS RESTAURANT - This restaurant serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

Languages

English, French, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: TRY 550 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • MONS ARGAEUS RESTAURANT

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Conference center (15,059 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TRY 550 per person
  • Airport shuttle fee: TRY 70 per room (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 12467

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 7 years old are not allowed in the spa

Property is also known as

Ommer Hotel
Ommer Hotel Kayseri
Ommer Kayseri
Ommer Hotel
Crowne Plaza Kayseri, An Ihg
Crowne Plaza Kayseri, an IHG Hotel Hotel
Crowne Plaza Kayseri, an IHG Hotel Kayseri
Crowne Plaza Kayseri, an IHG Hotel Hotel Kayseri

Crowne Plaza Kayseri, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 114 out of 215 reviews" "
Rating 8 - Good. 78 out of 215 reviews" "
Rating 6 - Okay. 12 out of 215 reviews" "
Rating 4 - Poor. 3 out of 215 reviews" "
Rating 2 - Terrible. 8 out of 215 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for airport transfer. Clean and comfortable. Very professional staff.
Stayed 1 night in May 2024

8/10 Good

Abdi

Liked: Staff & service, amenities, property conditions & facilities
I didn't like the area
Stayed 5 nights in Apr 2024

10/10 Excellent

Serhiy

Stayed 2 nights in Apr 2024

10/10 Excellent

Semsi Soner

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
İts perfect. Thank you expedia.
Stayed 3 nights in Jan 2024

10/10 Excellent

Bahaa Aldine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and team
Super super hôtel and great team and nice view
Stayed 1 night in Nov 2022

8/10 Good

Netsanet

Stayed 2 nights in Aug 2022

8/10 Good

mohammad

Stayed 2 nights in Mar 2022

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great Breakfast, Okay Location
They let us check in to our room hours early, which was a huge help! The spa and indoor pool and sauna exceeded our expectations and great to relax there after a day of skiing nearby. Plenty of space in the room. The condition of the rooms is a bit older, and we wish there were robes in the room, but not a big deal. Breakfast was really nice and well prepared. A bit of a drive from restaurants, city, and skiing.
Stayed 1 night in Dec 2021

2/10 Terrible

Ashpak

Business traveler
Disliked: Staff & service, room comfort
They spoil my laundry clothes.no one is understad english even manager.
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Great place and location. The gym and sauna downstairs also amazing. Perfect if you are going to the airport or bus station. Airport bus picks up and drops off right outside. Breakfast was disappointing though.
Stayed 1 night in Nov 2020

10/10 Excellent

Muhittin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Makiko

Stayed 5 nights in Jan 2020

8/10 Good

Kamel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Everything very good. Staff were warm . Breakfast excellent . Bus terminal across the hotel made it so easy for us .
Stayed 1 night in Sep 2019

10/10 Excellent

Ms

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! Awesome room and hotel, very clean and looks nice
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2019

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in problem was overcome.
I had a small problem on check-in, which meant I was inadvertently charged twice, but the staff went out of their way to make sure I got the refund before my departure after a couple of nights.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Shopping center and main bus station. Breakfast is very good. Rooms are clean and renovated. I only didn't like the pillows. The pillows were very high for me.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, clean and comfortable room, location was great for me because it was right across the bus station.
Stayed 1 night in Oct 2018

6/10 Okay

AHMET

Deserves 4 stars at most
It was a 3 or 4 stay experience. Pillows and sheets weren’t clean, we asked for new ones but they were worse. This hotel is far away from city center. It has a great breakfast but cheese choices were very bad. Nice spa facilities.
Stayed 3 nights in Aug 2018

10/10 Excellent

Majid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my stay in Ommer Hotel
it was amazing. everything was fine.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ziya, Istanbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One nighter
Stayed for one night during our visit for Galatasaray game. Very close to the stadium, 10 minute drive to the city center. Decent breakfast, very good value for the price.

6/10 Okay

Business visito, London

Liked: Cleanliness, property conditions & facilities, room comfort
Generally good hotel with 4.5 star facilities
Sadly not quite 5 star service! TV and some lights in bathroom only partially working, no movies, alarm not working, invoice and billing system offered but not working!. Generally service was lacking for a 5 star hotel therefore a bit expensive in comparison. Arrival flight was delayed so got in late - 9.30pm. Was told dinner served until 10pm. I ordered quickly but food and bill delivered together at 9.55 with beer in a bottle and water in the glass! After 3 minutes all staff disappeared with no chance of a desert! On 2nd day I had a very early flight so asked for wake up call at 4.05am (as TV alarm did not function), simple breakfast at 4.30 and taxi for 4.50am. Was very impressed with reception staff who checked if all would be OK! But in reality my alarm worked, their wake up call came at 4.20. At breakfast area no staff. Reception did get them out of bed quickly, got cereal but no milk (until 6am ??) with could meats and cheese, but no bread? These were delivered after 2 requests.. Taxi did not arrive but staff did get another quickly... Generally the facilities were good but staff need a little more control if they should call this a 5 star with this price.. However other staff and facilities good so would consider returning, but would be aware and checking the above...

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Great.