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City One Hotel & SPA

4.0 star property

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Photo gallery for City One Hotel & SPA

Property entrance
Indoor pool, sun loungers
Breakfast, lunch and dinner served
Standard Double Room | In-room safe, desk, blackout drapes, soundproofing
Lobby sitting area

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Spa
  • Breakfast included
  • Room service
  • Gym
  • Laundry
$68
includes taxes & fees
Oct 2 - Oct 3

Explore the area

View in a map
Eski Sanayi Bolgesi 2. Cadde No: 11, Kocasinan, Kayseri, 38010
  • Meydan Camii
    ‪12 min walk‬
  • Kayseri Castle
    ‪15 min walk‬
  • Hunat Hatun Mosque
    ‪17 min walk‬
  • Kayseri (ASR-Erkilet Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout drapes, soundproofing

Standard Double Room

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

City One Hotel & SPA

4-star hotel in Kayseri City Center
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a steam room, massage/treatment rooms, and 24-hour room service.
City One Hotel & SPA offers 100 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a steam room, and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages. The spa is equipped with Turkish bath/hammam.
In addition to an indoor pool, City One Hotel & SPA provides a steam room and a 24-hour fitness center. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

6 meeting rooms are available. This business-friendly hotel also offers spa services, laundry facilities, and 24-hour room service. Onsite valet parking is complimentary.

City One Hotel & SPA is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Onsite venue - This café serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 6 meeting rooms

Outdoors

  • Pool loungers

Spa

  • 2 treatment rooms
  • Massage
  • Turkish bath

Accessibility

  • Elevator

More

  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 9838

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

City One Hotel SPA
City One Hotel & SPA Hotel
City One Hotel & SPA Kocasinan
City One Hotel & SPA Hotel Kocasinan

City One Hotel & SPA Reviews

Reviews

5.6
Rating 10 - Excellent. 9 out of 58 reviews
Rating 8 - Good. 10 out of 58 reviews
Rating 6 - Okay. 15 out of 58 reviews
Rating 4 - Poor. 8 out of 58 reviews
Rating 2 - Terrible. 16 out of 58 reviews

5.6/10

Cleanliness

5.8/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

kamesh

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very risky & terrible hotel

Dirty, non safety, unhygienic and all aspects very terrible hotel ever I seen
Stayed 2 nights in Jun 2025

10/10 Excellent

PAPAKONSTANTINOU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Suleyman

Liked: Property conditions & facilities
Beautiful place
Stayed 1 night in Apr 2024

2/10 Terrible

Salem

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel's location is bad and the pictures do not reflect the real condition of the hotel. The entrance to the hotel is dark. The rooms are very hot. The bed is very old and the mattresses are bad.
Stayed 2 nights in Feb 2024

8/10 Good

Nakia Gabrea, Fontana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the airport
Stayed 4 nights in Sep 2023

2/10 Terrible

khaled

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Aug 2022

2/10 Terrible

Mohammad

Stayed 1 night in Jun 2022

2/10 Terrible

Richard

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kalabileceğiniz en kötü otel

Kalabileceğiniz en kötü otel, oda sürekli sigara kokuyor, kaloriferi açtığınızda daha da kötü oluyor, lobiden, odalardan ve kahvaltı alanından gelen sigara kokuları odanın her yerine sinmiş durumda. Tek iyi yanı spa'sıydı ama gidemedik. Burayı hiç tavsiye etmiyorum
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Genel anlamda herşey güzeldi lakin lavabo konusunda hayal kırıklığı güzel temizlenmemiş
Stayed 2 nights in Apr 2025

10/10 Excellent

Kadir

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Dankeschön für Alles
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Jale

Business traveler
Disliked: Staff & service
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Gürhan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer sehr gut eingerichtet . Spa Bereich sehr gut .
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness
Stayed 3 nights in Dec 2024

8/10 Good

YUNUS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Ismail

Liked: Room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Oya

Disliked: Staff & service, room comfort
Otel yatakları çok kötüydü söylememize rağmen çift kişilik yatağı iki ayrı yatakta birleştirmişlerdi bu çok ciddi bir sıkıntı
Stayed 5 nights in Oct 2024

10/10 Excellent

mazlum

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Muhammed Fatih

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kötününde kötüsü

Su ısıtıcısınin kapagi yok tuşu çalışmıyor, dus başlığı sıkıntılı bi sicak bi soguk yarim akiyo, oda tozlu , tv zor çalışıyor, terlige azcik dokundurmuslar bir sey giydim ama ne giydiğimi bende anlamadim, bardak a4 tu kagit bardakti , eksik bardak , peçete yok , mini buz dolabi çalışmiyordu , dışı isitiyordu allahtan o vardi klima bozuk oldugu icin dolaba yanastik isinmak icin biraz isindik şükür 😃😃
Stayed 1 night in Oct 2024

10/10 Excellent

Serifenur

Stayed 1 night in Jul 2024

6/10 Okay

Umut

Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Gökhan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Odaların temizliği ve kullanışı çok iyiyidi aile olarak gittik çok memnun kaldık. Çalılanların yaklaşımı harika teşekkürler.
Stayed 1 night in Apr 2024

6/10 Okay

Arif

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

2/10 Terrible

Rüveyda

Stayed 1 night in Feb 2024