Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel

Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Indoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Gym

Explore the area

Map
25406 Katy Mills Parkway, Katy, TX, 77494
  • Katy Mills Mall
    ‪8 min walk‬
  • Typhoon Texas
    ‪19 min walk‬
  • Leonard E. Merrell Center
    ‪3 min drive‬
  • Houston, TX (LKS-West Houston-Lakeside)
    ‪27 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Communications)

8.0 out of 10
Very good
(3 reviews)
  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(23 reviews)
  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 480 sq ft
  • Sleeps 5
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(6 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 480 sq ft
  • Sleeps 6
  • 2 Queen Beds

Standard Room

  • 336 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(33 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 480 sq ft
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

9.8 out of 10
Exceptional
(6 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel

3-star Katy hotel walkable to Katy Mills Mall
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel offers 100 accommodations with safes and hair dryers. 50-inch LED televisions come with premium digital channels. Refrigerators and microwaves are provided.

This Katy hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Onsite self parking is complimentary.

Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge.
Burger Theory - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Burger Theory

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LED TV with premium digital channels

Food and drink

  • Champagne service
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7 to 15 per person
  • Early check-in fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Houston West Katy Mills
Holiday Inn Houston West Katy Mills
Inn Houston West Katy Mills
Holiday Inn Hotel Suites Houston West Katy Mills

Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 543 out of 875 reviews" "
Rating 8 - Good. 188 out of 875 reviews" "
Rating 6 - Okay. 54 out of 875 reviews" "
Rating 4 - Poor. 41 out of 875 reviews" "
Rating 2 - Terrible. 49 out of 875 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything Looked New.
Stayed 1 night in Oct 2024

8/10 Good

Christina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff waa friendly at check in.
Stayed 3 nights in Oct 2024

10/10 Excellent

sherry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean/ staff was very friendly/ really like the layout of the two queen suite with the two TVs. Nicely appointed. Comfy beds!
Stayed 3 nights in Oct 2024

8/10 Good

Rodney, Rockport

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y
Stayed 1 night in Oct 2024

8/10 Good

Joshua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great easy stay!
Stayed 1 night in Sep 2024

10/10 Excellent

RYAN

Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an obvious smell of certain drugs as soon as I walked into the lobby. But Rashad was amazing! He told me that he was going to figure out who was smoking and kick them out since no smoking is allowed at this location. To top that off I had mistakenly made my reservation for the wrong date in my haste, and Rashad did everything he could to get this changed for us. Awesome service! And the room was great too 😉
Stayed 1 night in Sep 2024

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!! Clean, comfortable, modern!! Definitely a 10!!
Stayed 1 night in Sep 2024

10/10 Excellent

Bridget

Stayed 2 nights in Sep 2024

6/10 Okay

Tenanile

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine, you get what you pay for
Stayed 1 night in Sep 2024

8/10 Good

Olivia

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant food options very limited, Food preparation just OK
Stayed 3 nights in Sep 2024

8/10 Good

Rodney, Rockport

Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 2 nights in Aug 2024

10/10 Excellent

TJ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful rooms, very quiet location near a major shopping center. So easy to get around.
Stayed 2 nights in Sep 2024

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Jul 2024

8/10 Good

Jean-Claude, WALLINGFORD

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Wayne

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Mike

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place and well run. Greeted by staff in and out all the time.
Stayed 4 nights in Aug 2024

10/10 Excellent

Alejandro

Stayed 2 nights in Aug 2024

10/10 Excellent

Uzi

Coffee machine did not work and noisy from above late at night
Stayed 1 night in Aug 2024

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
will stay there again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, very clean, and accommodating
Stayed 2 nights in Aug 2024

10/10 Excellent

O

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024