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Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG

Exterior
Exterior
Indoor pool
Exterior
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available

Explore the area

Map
25406 Katy Mills Parkway, Katy, TX, 77494
  • Katy Mills Mall
    ‪8 min walk‬
  • Typhoon Texas
    ‪19 min walk‬
  • Katy Park
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 480 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Non Smoking (Accessible Tub)

  • 480 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • 336 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds

  • 480 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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The price is $102 total
includes taxes & fees
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About this property

Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG

3-star Katy hotel walkable to Katy Mills Mall
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG offers 100 accommodations with safes and hair dryers. 50-inch LED televisions come with premium digital channels. Refrigerators and microwaves are provided.

This Katy hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Onsite self parking is complimentary.

Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge.
Burger Theory - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Burger Theory

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LED TV with premium digital channels

Food and drink

  • Champagne service
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7 to 15 per person
  • Early check-in fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Houston West Katy Mills
Holiday Inn Houston West Katy Mills
Inn Houston West Katy Mills
Holiday Inn Hotel Suites Houston West Katy Mills
Holiday Inn Hotel Suites Houston West Katy Mills an IHG Hotel
Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG Katy

Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 961 reviews
Rating 8 - Good. 202 out of 961 reviews
Rating 6 - Okay. 64 out of 961 reviews
Rating 4 - Poor. 42 out of 961 reviews
Rating 2 - Terrible. 52 out of 961 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Heather

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Clayton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really nice, seemed clean and updated. If we are in the area we will stay again.
Stayed 2 nights in Feb 2025

2/10 Terrible

Alisha

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

No bells, No whistles, No stay

This was actually our fifth stay at this particular hotel. Unlike every other time we stayed here, this one was an epic fail! Customer service representatives were disconnected, disinterested and completely unhelpful. The roooms were worse for wear. Simply it as clean and orderly at as before. The AC unit smelled like mildew/mold. Also, They were out of practically everything at the” store “ downstairs. Which really sucked because it was late when a craving for a Dr Pepper happened.
Stayed 1 night in Feb 2025

10/10 Excellent

michael

Stayed 2 nights in Jan 2025

6/10 Okay

Sharon A

Business traveler
Liked: Staff & service, room comfort
Room was very clean. Bed was very comfortable. Loud tv noise from room next door. Public areas were not clean. Carpet in hallway was dirty. Elevator had spills and trash cans needed to empty.
Stayed 1 night in Feb 2025

10/10 Excellent

Oladipo

Stayed 2 nights in Feb 2025

6/10 Okay

Mark

Stayed 1 night in Feb 2025

10/10 Excellent

Cristian

Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jan 2025

10/10 Excellent

Tonya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2025

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Good property, only issue the room did not have a TV guide which was slightly inconvenient. Other than that great amenities
Stayed 1 night in Jan 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Our room was excellent. Comfortable beds. Clean. Front desk was amazing. The restaurant and bar inside was very nice. 10/10 Will stay again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Destany

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay, very clean, and close to everything
Stayed 2 nights in Jan 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Felt safe and clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Always feel safe and welcomed here.
Stayed 1 night in Jan 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Monica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

The room was clean and big.
Stayed 2 nights in Jan 2025

10/10 Excellent

Trevor

Liked: Amenities
Clean
Stayed 1 night in Nov 2024

10/10 Excellent

Kelley

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the place but you can hear everything above you
Stayed 1 night in Jan 2025

8/10 Good

Jeremy

Stayed 1 night in Jan 2025

10/10 Excellent

John

Stayed 1 night in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025