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Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG

Welcome to Holiday Inn Express, featuring a modern architectural design with a prominent sign and covered entrance.
Two single beds with white linens, a flat-screen TV, and a desk with a lamp.
Relax in comfort with a sofa set and vibrant chairs, surrounded by ample storage and a flat-screen TV.
Welcome to the Holiday Inn lobby, featuring a reception desk, seating area, and kitchenette.
Relax with a drink at the hotel's contemporary bar, featuring a long counter and comfortable seating.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available

Explore the area

Map
25406 Katy Mills Parkway, Katy, TX, 77494
  • Katy Mills Mall
    ‪7 min walk‬
  • Typhoon Texas
    ‪17 min walk‬
  • Katy Park
    ‪5 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

8.0 out of 10
Very good
(3 reviews)
  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(25 reviews)
  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower (Roll-In Shower)

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • 480 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Accessible Tub)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Accessible Tub)

9.0 out of 10
Wonderful
(6 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub, Non Smoking (Accessible Tub)

1 bedroom, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Accessible Bathtub, Non Smoking (Accessible Tub)

9.4 out of 10
Exceptional
(6 reviews)
  • 480 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Room

  • 336 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(43 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 480 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

9.6 out of 10
Exceptional
(7 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG

3-star Katy hotel walkable to Katy Mills Mall
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG offers 100 accommodations with safes and hair dryers. 50-inch LED televisions come with premium digital channels. Refrigerators and microwaves are provided.

This Katy hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Onsite self parking is complimentary.

Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge.
Burger Theory - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Burger Theory

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LED TV with premium digital channels

Food and drink

  • Champagne service
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7 to 15 per person
  • Early check-in fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Houston West Katy Mills
Holiday Inn Houston West Katy Mills
Inn Houston West Katy Mills
Holiday Inn Hotel Suites Houston West Katy Mills
Holiday Inn Hotel Suites Houston West Katy Mills an IHG Hotel
Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG Katy

Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 627 out of 990 reviews
Rating 8 - Good. 204 out of 990 reviews
Rating 6 - Okay. 65 out of 990 reviews
Rating 4 - Poor. 42 out of 990 reviews
Rating 2 - Terrible. 52 out of 990 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Fine
Stayed 1 night in Apr 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Lobby is nice & bright, staff is welcoming & made good recommendations for restaurants in the area. The room was big, comfortable & nicely decorated.
Stayed 1 night in Apr 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Stayed 1 night in Apr 2025

10/10 Excellent

Viola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Trisha

Stayed 2 nights in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tesla charger
Stayed 1 night in Apr 2025

10/10 Excellent

Mark Caleb

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressed in Houston

Cliff was a breath of fresh air after days of travel and delivered his expert service with a smile and answered all of the questions I had. Cliff delivered a top-notch experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Deric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Juan

Stayed 1 night in Mar 2025

10/10 Excellent

Carmen

Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Stayed 1 night in Apr 2025

4/10 Poor

Sarah

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The carpets were very dirty and stained which gave me and “icky” feel about the entire room. We were traveling between Houston and San Antonio and this was the furthest out of the city we could stay that’s why we chose this area.
Stayed 1 night in Apr 2025

6/10 Okay

ELIZABETH

Traveled with family and small children, Traveled with family
Quiet
Stayed 1 night in Mar 2025

10/10 Excellent

Wendy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Muhammad Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2025

10/10 Excellent

LASTAINASMART

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was pleasant and helpful and walking distance to the shopping center
Stayed 4 nights in Mar 2025

8/10 Good

joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Darrell

Stayed 1 night in Dec 2024

6/10 Okay

Kelly

Traveled with family
Disliked: Cleanliness

OK for one night - rooms need cleaning

The rooms weren’t bad, they just needed deep cleaning. The headboards had a vinyl insert, it needed desperately to be wiped down. The carpets were disgusting and need to be shampooed. The hotel is in a good location, parking is adequate and easy.
Stayed 1 night in Mar 2025

6/10 Okay

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like that the breakfast was not complimentary and the fast it tasted horrible. We had to pay for it and it wasn't even worth giving away. We stayed the following night at IHG in Clovis NM. Free breakfast and tasted very good.
Stayed 4 nights in Feb 2025

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only think that I don’t like is that the deposit for $100 that paid is still pending in my account, I’m sure that the room when I left was good so I don’t understand why the charge is still on pending for more than 2 weeks
Stayed 1 night in Feb 2025

10/10 Excellent

fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, great location
Stayed 5 nights in Mar 2025

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Would stay there again

It was a clean, comfortable property. Burgers at the restaurant could use some work. They charge $5 for a bottled water at their little sundry area, which is too much. Comfy beds and nice size rooms.
Stayed 4 nights in Feb 2025