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Lilianfels Resort & Spa - Blue Mountains

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lilianfels Resort & Spa - Blue Mountains

Front of property
Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes
Dinner served, local cuisine
Point of interest
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service
  • Parking available
    Parking available

Explore the area

Map
5-19 Lilianfels Avenue, Katoomba, NSW, 2780
  • Three Sisters
    7 min walk
  • Silver Mist Reserve
    8 min walk
  • Echo Point Lookout
    8 min walk

Room options

View all photos for Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Mountain View

  • 322 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed

  • 484 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room

Grand Room | Premium bedding, in-room safe, desk, blackout drapes

Grand Room

  • 387 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 322 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Queen Beds

Deluxe Twin Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Twin Room, 2 Queen Beds

  • 355 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite with Resort View

Premium bedding, in-room safe, desk, blackout drapes

Executive Suite with Resort View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Premium bedding, in-room safe, desk, blackout drapes

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Room

Premium bedding, in-room safe, desk, blackout drapes

Grand Deluxe Room

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite with Valley View

Premium bedding, in-room safe, desk, blackout drapes

Executive Suite with Valley View

  • Sleeps 2
  • 1 King Bed

Deluxe Two Queen Room

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room with View

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Executive King Room

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel

Pool
Hot Tub
Spa
Parking included
4.1 out of 5, Very Good, (1004)
The price is $132
per night
$146 total
includes taxes & fees
Dec 8 - Dec 9
Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel

About this property

Lilianfels Resort & Spa - Blue Mountains

5-star hotel in Katoomba
Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a health club, and a bar/lounge.
Lilianfels Resort & Spa - Blue Mountains offers 89 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. LCD televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Lilianfels Resort & Spa - Blue Mountains features an outdoor tennis court and an indoor pool. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 1615 square feet (150 square meters) include a conference center. This Edwardian hotel also offers an outdoor pool, a health club, and a sauna. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Lilianfels Resort & Spa - Blue Mountains is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Lilianfels Resort & Spa - Blue Mountains has a restaurant serving dinner only.
Echoes Restaurant and Bar - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transportation

  • Free self parking on site
  • Valet parking on site (AUD 15 per stay)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 39 for adults and AUD 19 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Darley's Restaurant
  • Echoes Restaurant and Bar

Things to do

  • Billiards/pool table
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference center (1,615 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Edwardian architecture
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.25 percent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during May, June, July, August, and September:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
4 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 100.0 per day
Cribs (infant beds) are available for AUD 50.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 39 for adults and AUD 19 for children
  • Valet parking fee: AUD 15 per stay
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 50.0 per night
  • Rollaway bed fee: AUD 100.0 per day
  • Credit card charges are subject to a surcharge of 2.25 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 3-device limit; WiFi in public areas is also free and has a 3-device limit
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Lilianfels Blue Mountains Resort Katoomba
Lilianfels Blue Mountains Resort
Lilianfels Blue Mountains Katoomba
Lilianfels Blue Mountains
Lilianfels Blue Mountains Resort & Spa Katoomba
Lilianfels Blue Mountains Resort And Spa
Lilianfels Blue Mountains Hotel Katoomba
Lilianfels Resort Blue Mountains Katoomba
Lilianfels Resort Blue Mountains
Lilianfels Blue Mountains Resort Spa
Lilianfels Resort Spa Blue Mountains
Lilianfels & Blue Mountains
Lilianfels Resort & Spa - Blue Mountains Hotel
Lilianfels Resort & Spa - Blue Mountains Katoomba
Lilianfels Resort & Spa - Blue Mountains Hotel Katoomba

Lilianfels Resort & Spa - Blue Mountains Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 681 out of 1023 reviews" "
Rating 8 - Good. 243 out of 1023 reviews" "
Rating 6 - Okay. 63 out of 1023 reviews" "
Rating 4 - Poor. 22 out of 1023 reviews" "
Rating 2 - Terrible. 14 out of 1023 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Average.
Hotel stay was just average. We were in a place half the price the night before in Wentworth Falls with more amenities including a Nespresso machine in the room, which this hotel lacks at their price point. Ordered coffees in the lounge and only one came, the other was still on the bill, when provided the opportunity to deliver appropriate service for the class of hotel the staff did not deliver. Positives are the proximity to great bushwalking. Probably wouldn’t stay here again at this price point.
Stayed 1 night in Aug 2024

10/10 Excellent

CHRIS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, great facilities.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We loved our stay and everything was perfect with the exception of the indoor pool. We chose your property as my partner has recently had knee replacement surgery and needed an indoor pool to continue with his hydrotherapy. We were really disappointed to find it was near impossible for him to get out of the pool with the steps available. We did not use the pool as it was too risky.
Stayed 3 nights in Aug 2024

8/10 Good

Brett

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent for Echo Point and the Three Sister and hiking. Beds are comfortable and room was spacious. The Lounge restaurant is solid and has an excellent host. Breakfast should be missed. A special “thank you” to Lan and the front desk staff for their support
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

IAN

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rude Staff Member Confronted my Wife
My Family and I are regulars at Lilianfels. There was a misunderstanding whereby my wife asked to play the lounge piano and this initial request was assented to by a kindly female lounge staff member. However as she was playing a Classical piece (she is a semi-professional pianist) she was rudely approached by a male asian staff member in the midst of her playing 'claire de llune' and rudely told to stop and was further threatened with having to pay a tuning fee! He loudly demanded she stop immediately causing much humiliation to my wife... My question is was there really a need to be so aggressive with my wife? You guys are supposed to be in the hospitality industry and therefore should be handling such situations with some form of decorum and dignity,,, we are guests and not bums off the street, for heavens sake!
Stayed 3 nights in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Mathew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an enjoyable time.
Stayed 1 night in Jul 2024

6/10 Okay

Tamesin

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We have stayed many times over the last 20 years. The spa facilities need a serious revamp, and the outdoor pool was closed. It used to be open in winter time. It is a beautiful hotel, but in need of some TLC.
Stayed 1 night in Jul 2024

2/10 Terrible

Pat

Stayed 2 nights in Jul 2024

8/10 Good

Kate

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Harvey, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and service
Stayed 2 nights in Jun 2024

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect indulgent escape
Stayed 2 nights in Jul 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Jie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay, it’s a charming hotel with excellent service.
Stayed 1 night in Jun 2024

8/10 Good

Lu

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
It's definitely not a 5 star hotel, The gym is pathetic, breakfast has limited chooices, the dinner room is so small you have to squeez through wherever you go. You have to queue for everthing, service is very slow, ordered coffee, it didn't come until we almost finished breakfast. when I was asking the waiter where is the milk, i was pointed to a empty milk jug, i said it's empty (pretty obvious) the response was just wait i will get to it. Ordered room service, there is $10 delivery charge???? I mean just price in the food, feels like jetstar.
Stayed 2 nights in May 2024

10/10 Excellent

Ton-kla, Sydney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with parking near to the building, staffs are friendly and helpful
Stayed 1 night in Jun 2024

4/10 Poor

Robert

Stayed 2 nights in Jun 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full service luxury property - the heated indoor pool was fantastic on a cold winters day.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ainslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the Three Sisters overlook! And the family appreciated the indoor heated pool in the winter!
Stayed 1 night in Jun 2024

6/10 Okay

Thi Tra Giang, Penshurst

Liked: Cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

Nada

Stayed 2 nights in Jun 2024

10/10 Excellent

Kym

Stayed 3 nights in Jun 2024