See all properties

Mountain Heritage Hotel

4.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mountain Heritage Hotel

Aerial view
Seasonal outdoor pool, open 8:00 AM to 6:00 PM, sun loungers
Mountain View Room | Terrace/patio
Mountain View Room | Premium bedding, pillowtop beds, desk, laptop workspace
Mountain View Villa with Balcony and Spa | Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Spa
  • Housekeeping
  • Pool

Explore the area

Map
Apex & Lovel Streets, Katoomba, NSW, 2780
  • Blue Mountains Cultural Centre
    10 min walk
  • Leura Mall
    2 min drive
  • Rustico
    6 min walk
  • Katoomba Station
    8 min walk

Room options

View all photos for Heritage Spa and Fireplace Room

Premium bedding, pillowtop beds, desk, laptop workspace

Heritage Spa and Fireplace Room

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Suite

Heritage Suite | Premium bedding, pillowtop beds, desk, laptop workspace

Heritage Suite

  • 581 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Mountain View Room

Mountain View Room | Terrace/patio

Mountain View Room

  • 280 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Heritage Room

Premium bedding, pillowtop beds, desk, laptop workspace

Heritage Room

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel

Pool
Hot Tub
Spa
Parking included
4.1 out of 5, Very Good, (1004)
The price is $209
per night
$230 total
includes taxes & fees
Jan 10 - Jan 11
Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel

About this property

Mountain Heritage Hotel

4.5-star hotel in Katoomba
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Mountain Heritage Hotel offers 41 air-conditioned accommodations with espresso makers and complimentary bottled water. Pillowtop beds feature premium bedding. Refrigerators and coffee/tea makers are provided.

38-inch LCD televisions come with premium cable channels and first-run movies. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures.
In addition to a full-service spa, Mountain Heritage Hotel features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and 5 meeting rooms. Event facilities measuring 3854 square feet (358 square meters) include a conference center. This Edwardian hotel also offers a library, a terrace, and an arcade/game room. Complimentary uncovered self parking is available on site, along with a car charging station.

Mountain Heritage Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Jamison Views Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Filipino, French, German, Italian, Japanese, Korean

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: AUD 45 for adults and AUD 25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jamison Views Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Full-service spa
  • Games
  • Gym
  • Library
  • Playground
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Arcade/game room
  • Children's games
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (3,854 square feet of space)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1908
  • Edwardian architecture
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 38-inch LCD TV with premium cable channels
  • First-run movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 100.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 45 for adults and AUD 25 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number 2780

We should mention

This property does not have elevators
The seasonal pool will be open from November to March
Pool access available from 8:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Mountain Heritage Hotel Retreat
Mountain Heritage Hotel Retreat Katoomba
Mountain Heritage Retreat
Mountain Heritage Retreat Katoomba
Mountain Heritage Hotel Katoomba
Mountain Heritage Katoomba
Mountain Heritage Hotel Spa Retreat
Hotel Mountain Heritage Blue Mountains Katoomba
Hotel Mountain Heritage Blue Mountains
Mountain Heritage Blue Mountains Katoomba
Mountain Heritage Blue Mountains
Mountain Heritage Hotel
Mountain Heritage Hotel Hotel
Mountain Heritage Hotel Katoomba
Mountain Heritage Hotel Hotel Katoomba
Hotel Mountain Heritage Blue Mountains

Mountain Heritage Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 488 out of 1001 reviews" "
Rating 8 - Good. 345 out of 1001 reviews" "
Rating 6 - Okay. 123 out of 1001 reviews" "
Rating 4 - Poor. 34 out of 1001 reviews" "
Rating 2 - Terrible. 11 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Carole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very grand old hotel with the best view of the blue mountains from our room.Excellent a la carte menu.The best place we have ever stayed 10/10
Stayed 3 nights in Sep 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome old building. Fantastic lounge, sitting are with fireplaces and valley views.
Stayed 2 nights in Sep 2024

10/10 Excellent

simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old style classic hotel with great views of the Blue mountains. The hotel is a bit dated but that added to its character. Very friendly staff and great service. Breakfast was delicious. We would definitely come back
Stayed 2 nights in Sep 2024

8/10 Good

Kate

Stayed 1 night in Sep 2024

8/10 Good

Peter

Liked: Staff & service
Nil
Stayed 3 nights in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing hotel with excellent service and very comfortable rooms. Good dining (book your breakfast when you book your room for a better price). Sociable bar and convenient car park. Lots of stairs internally so ask for a room on reception level if you have dodgy knees!
Stayed 2 nights in Sep 2024

10/10 Excellent

bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay in revitalised Katoomba
Stayed 2 nights in Sep 2024

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a beautiful hotel. Lots of things to do and fantastic food places around. Highly recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Aya

Stayed 2 nights in Aug 2024

10/10 Excellent

karin

Stayed 2 nights in Aug 2024

10/10 Excellent

Penrose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and well equipped Check in was easy and very welcoming Breakfast was good
Stayed 1 night in Aug 2024

8/10 Good

Tegan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with loads of character and a convenient location to restaurants and hikes.
Stayed 1 night in Aug 2024

6/10 Okay

Maureen

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Kayleigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property overviewing the blue mountains. Only stayed for one night on a short weekend away but were met late at night by friendly staff and welcomed to a warm room with great views.
Stayed 1 night in Aug 2024

4/10 Poor

Louise

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This propert is in need of a referb. It was dirty, check in was akin to a Faulty Towers episode, was not at all welcoming or worth the cost. Very disappointing
Stayed 1 night in Aug 2024

10/10 Excellent

tony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel great staff Great dinning Piano player was superb
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Traveled with family and small children
Liked: Amenities
Everything
Stayed 1 night in Aug 2024

10/10 Excellent

Sophie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for two nights and we loved it. We had an amazing view of the Blue Mountains from our room. We loved the historic building and that the room had been modernised without taking away from the heritage of the hotel. Would definitely stay again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Tianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to surrounding hot spots staff very professional view from hotel magnificent
Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
No so great
The room was not made up after our first-night stay. We had to request for new towels.
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Rina

Traveled with family
Liked: Amenities
Love the bedroom and downstairs lounge area
Stayed 1 night in Jul 2024