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Potala Guest House

3.0 star property

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Photo gallery for Potala Guest House

Pool
Property entrance
Lobby sitting area
Porch
In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Chhetrapati Thamel, J.P Road, Infront of the J.P School, Kathmandu
  • Kathmandu Durbar Square
    ‪13 min walk‬
  • Durbar Marg
    ‪14 min walk‬
  • Pashupatinath Temple
    ‪6 min drive‬
  • Kathmandu (KTM-Tribhuvan Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Room

  • Sleeps 2
  • 1 Large Twin Bed OR 1 Twin Bed

Standard Room

  • City view
  • Sleeps 2
  • 1 Large Twin Bed OR 1 Twin Bed

View all photos for Deluxe Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room

  • City view
  • Sleeps 2
  • 1 Large Twin Bed OR 1 Twin Bed

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About this property

Potala Guest House

3-star Kathmandu hotel, connected to a shopping center in Thamel
A restaurant, a bar/lounge, and a rooftop terrace are available at this hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
Potala Guest House offers 64 accommodations with safes and slippers. Accommodations offer separate sitting areas. Televisions come with cable channels. Bathrooms include showers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and a meeting room.

Wireless Internet access is complimentary. Event facilities measuring 366 square feet (34 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Only motorcycle parking is offered.

Potala Guest House has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Potala Guest House has a restaurant on site.
24-hour room service is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite motorcycle parking only

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: NPR 900 for adults and NPR 600 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 366 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 3 buildings
  • 5 floors
  • Built in 1985
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 14-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Meal delivery service

More

  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NPR 900 for adults and NPR 600 for children
  • Airport shuttle fee: NPR 2000 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Property Registration Number 605923597

We should mention

This property does not have elevators

Property is also known as

Potala Guest House Pvt.Ltd Hotel Kathmandu
Potala Guest House Hotel
Potala Guest House Hotel Kathmandu
Potala Guest House Kathmandu
Potala House
Potala Hotel Kathmandu
Potala Guest House Pvt.Ltd Hotel
Potala Guest House Pvt.Ltd Kathmandu
Potala House PvtLtd Hotel
Potala Guest House Hotel
Potala Guest House Pvt.Ltd
Potala Guest House Kathmandu
Potala Guest House Hotel Kathmandu

Potala Guest House Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 12 out of 46 reviews
Rating 8 - Good. 19 out of 46 reviews
Rating 6 - Okay. 9 out of 46 reviews
Rating 4 - Poor. 3 out of 46 reviews
Rating 2 - Terrible. 3 out of 46 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ziyu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Ziyu

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently booked a Deluxe room at your hotel, paid in full, and arrived expecting the room I reserved. However, upon check-in, I was placed in a smaller room on the 3rd floor without any prior notification. This room is clearly $20 less than the Deluxe room I originally paid for. I requested either to be moved to the correct room or to receive the $20 price difference as a refund. Shockingly, your staff suggested I cancel my reservation and rebook for the smaller room, even though I had already checked in, and it’s not possible to cancel the reservation on Expedia after I check in. This is completely unacceptable. If you had informed me before my arrival that my reserved room was unavailable, I would have had the option to cancel or adjust my booking. Instead, you allowed someone to extend their stay in the room I booked and expected me to settle for a smaller room at the same price. I paid for a Deluxe room, and I expect either the room I reserved or a proper refund for the price difference. Your team’s explanation about waiting to see the price difference you received is irrelevant and makes no sense. I paid $20 more for a better room, and I should not have to bear the consequences of your mismanagement. This experience has been incredibly disappointing, and your approach to resolving it is far from professional.

10/10 Excellent

Abi

Stayed 1 night in Sep 2024

10/10 Excellent

Lobsang

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023

8/10 Good

Syafiq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad for a solo traveller

This was the 2nd time that I have been to Potala and the rooms are not as good as the first one as it was fully booked and nearer to one of the festive season.
Stayed 2 nights in Oct 2023

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
I nearly missed this hotel because the review average was below 8. After looking more closely, I realized that the average is low because of reviews during their renovations a few years ago and there aren't enough recent ones. This is a shame because it is a great place to stay. Absolutely the cleanest hotel I've ever stayed at in Nepal. I took a room in the newer section and it was spacious and comfortable and tastefully decorated. The service was excellent and every staff member from the desk to the cleaning people were very friendly and attentive. The newer section is set back from the street, so there was no Thamel noise, and the windows look down on the nice garden and koi pond below.
Stayed 10 nights in Jun 2023

8/10 Good

Verified traveler

Traveled with family
Really comfortable beds, good location and they offered a free airport pick up
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accommodation nice staff friendly and clean room
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I have been staying at the Potala GH since 1994 and always find it very satisfying and welcoming
Stayed 5 nights in Mar 2019

8/10 Good

Peter, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Kathmandu

Potala staff are particularly friendly and helpful. The hotel is in an ideal location.
Stayed 3 nights in Jun 2018

6/10 Okay

Heather, Tasmania, Australia

Disliked: Room comfort

Central guest house convenient to all services

Have stayed at Potala on previous visits and service and facilities were excellent. A little disappointed this time as basic room dusty and uncomfortable due to ongoing renovations. Unable to ungrade so moved to alternate hotel
Stayed 3 nights in Nov 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was misrepresented

The room we were assigned was not representative of the hotel description and pictures on the website. The room was rundown.

8/10 Good

Dale, Australia

Liked: Cleanliness, staff & service, room comfort

Great guest house in Thamel

The guest house was being renovated over winter so it wasn't at it's usual best, The staff were fantastic and volunteered to go out to the airport to pick up my delayed baggage when I couldn't do it. The room was fine although the bathroom floor got very wet when the shower was used. I'd go back because of the great staff.

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff rescued my bag!

The hotel was being renovated but all was fine. But the best thing is that the staff volunteered to go to the airport to recover my bag lost by Air Asia as I was out of town for a week. They were exceptional.

8/10 Good

George, Shanghai, China.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and helpful staff!

A great hotel with extremely friendly staff and helpful service! An oasis in the middle of Kathmandu.

8/10 Good

Brett, Victoria, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, inexpensive hotel

Located right in the midst of Thamel, close to everything there. Basic accomodations but clean and safe. They have a safe if you require it as well as locked storage if you're out of town for a few days and need to store luggage/bag, etc. Friendly staff who speak good english. Reasonable prices (I paid 1200 rs per night while I was there). They also have free wifi which is nice.

8/10 Good

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Sandeep, Bangalore

Disliked: Cleanliness, staff & service, room comfort

Its an OK budget hotel

Nothing great about the hotel.........,............,...

10/10 Excellent

Sunil Kumar Chakrabartty, Bangalore, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very comfortable.

We stayed two nights 10th and 11th of September 2014. Our overall stay is highly satisfactory. Service is very good. Many hotels and restaurants of your choice are in the neighborhood. I will be happy to recommend this hotel to anyone.

4/10 Poor

eduardo, portugal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Interior room.

Interior room. No generator for the energy cut-downs.

6/10 Okay

Singh, Delhi

Disliked: Cleanliness

Average Guest House

The picture being publicised is not of Potala Guest House, may be of some other hotel or fake. The room was spacious but not clean. Basic requirements like brush, toothpaste, shaving kit not given, very small pieces of soap given, staff reluctant to provide more. Truly cheap hotel.

10/10 Excellent

Claire, Lion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

potala

Clean, great location

8/10 Good

Satyarajasekhar, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel good connectivity to Katmd durbarsquare

Available all time are: tea, hot water for bathing, power, TV Unavailable: fan (makes sense since weather is already cool)

8/10 Good

Alex, Canada

Liked: Cleanliness, staff & service

Great value, friendly staff

We stayed three nights upon our arrival in Nepal. The location worked well for us as there are many restaurants less than 3 minutes of walking, and lots of competitive pricing from the various outdoor clothing shops . The room was a bit chilly in the mornings, but it was worth it for the low price.