2/10 Terrible
Dawn
Traveled with family and small children
Feb 10, 2025
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Where do I start? I called the Property to let them know I would be there late. They said there will be a key in a box for me. I arrived. No key in the box. Tried calling for 20 minutes. No answer left a message as I had my granddaughter with me got a return call to be advised that there was a key in the box under the carpet And my room was number six only to find out when I got to room number six someone else was in there on a man with a 20 month old child frighten the life of him not to mention myself to then be told no you can go to a mix Room number four another man sleeping. It’s 11 o’clock at night they said as these people were in the rooms and not meant to be there that would send someone around to sort out. I was then given so called upgrade rooms not on upgrade at all. I would not stay again as the room my key I was given could open up every apartment I wasn’t the only one with one of these keys safety not so great Not to mention that I’m saying that it was gonna send someone at 11 pm or 1130 by this time to kick them out on the street and beat them up not very safe or secure nor something I want to hear in front of my 20 month old granddaughter. Bed was hard sheets were not so nice they had pilling all over them shower was cold no hot water taps were falling off. The wall and tiles were broken in the entry to the bathroom. Internet service was very slow TV didn’t even run programs on pay TV very disappointing. The pool was nice. The staff in the morning very apolog
Dawn
Stayed 3 nights in Feb 2025