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Karuizawa Prince Hotel West

4.0 star property

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Photo gallery for Karuizawa Prince Hotel West

Hot springs
Garden
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Deluxe Terrace Twin Room(Non-Smoking) | Property amenity
Hot springs

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
1016-87 Karuizawa, Karuizawa, Nagano-ken, 389-0193
  • Karuizawa Prince Hotel Golf Course
    ‪1 min walk‬
  • Seizan Golf Course
    ‪3 min walk‬
  • Karuizawa Prince Shopping Plaza
    ‪6 min walk‬

Room options

View all photos for West Cottage TypeE(Non-Smoking)

LCD TV

West Cottage TypeE(Non-Smoking)

  • 807 sq ft
  • Mountain view
  • Sleeps 6
  • 6 Twin Beds

View all photos for West Cottage TypeE(Smoking)

LCD TV

West Cottage TypeE(Smoking)

  • 807 sq ft
  • Mountain view
  • Sleeps 6
  • 6 Twin Beds

View all photos for West Wing Twin Room(Non-Smoking)

View from room

West Wing Twin Room(Non-Smoking)

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for West Cottage TypeA(Smoking)

Down comforters, in-room safe, desk, blackout drapes

West Cottage TypeA(Smoking)

  • 506 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Terrace Twin Room(Non-Smoking)

Deluxe Terrace Twin Room(Non-Smoking) | Property amenity

Deluxe Terrace Twin Room(Non-Smoking)

  • 258 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for West Cottage Type D(Smoking)

LCD TV

West Cottage Type D(Smoking)

  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for West Cottage TypeA(Non-Smoking)

Down comforters, in-room safe, desk, blackout drapes

West Cottage TypeA(Non-Smoking)

  • 506 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for West Cottage Type D(Non-Smoking)

LCD TV

West Cottage Type D(Non-Smoking)

  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for West Cottage TypeF(Non-Smoking)

In-room dining

West Cottage TypeF(Non-Smoking)

  • 1023 sq ft
  • Mountain view
  • Sleeps 8
  • 8 Twin Beds

View all photos for West Cottage TypeF(Smoking)

In-room dining

West Cottage TypeF(Smoking)

  • 1023 sq ft
  • Mountain view
  • Sleeps 8
  • 8 Twin Beds

View all photos for Deluxe Terrace Twin Room

Down comforters, in-room safe, desk, blackout drapes

Deluxe Terrace Twin Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Prince Cottage Type D Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Prince Cottage Type D Non Smoking

  • Sleeps 4
  • 4 Twin Beds

View all photos for Prince Cottage Type A Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Prince Cottage Type A Non Smoking

  • Sleeps 4
  • 4 Twin Beds

View all photos for Prince Cottage Type E Smoking

Down comforters, in-room safe, desk, blackout drapes

Prince Cottage Type E Smoking

  • Sleeps 6
  • 3 Twin Beds

View all photos for Prince Cottage Type E Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Prince Cottage Type E Non Smoking

  • Sleeps 6
  • 3 Twin Beds

View all photos for West Wing Twin Room Non Smoking

Down comforters, in-room safe, desk, blackout drapes

West Wing Twin Room Non Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Prince Cottage Type D Smoking

Down comforters, in-room safe, desk, blackout drapes

Prince Cottage Type D Smoking

  • Sleeps 4
  • 4 Twin Beds

View all photos for Prince Cottage Type F Smoking

Down comforters, in-room safe, desk, blackout drapes

Prince Cottage Type F Smoking

  • Sleeps 8
  • 8 Twin Beds

View all photos for Prince Cottage Type F Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Prince Cottage Type F Non Smoking

  • Sleeps 8
  • 8 Twin Beds

View all photos for Prince Cottage Type A Smoking

Down comforters, in-room safe, desk, blackout drapes

Prince Cottage Type A Smoking

  • Sleeps 4
  • 4 Twin Beds

View all photos for Run Of House

Down comforters, in-room safe, desk, blackout drapes

Run Of House

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Down comforters, in-room safe, desk, blackout drapes

Junior Suite

  • Sleeps 2
  • 2 Twin Beds

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Public bath

Hotel Indigo Karuizawa by IHG

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (304)
The price is $214
per night
$266 total
includes taxes & fees
Mar 17 - Mar 18
Hotel Indigo Karuizawa by IHG

About this property

Karuizawa Prince Hotel West

4-star Karuizawa hotel connected to a shopping center, walkable to Karuizawa Prince Shopping Plaza
With direct access to the slopes, Karuizawa Prince Hotel West offers amenities like ski storage and ski passes, while an area shuttle is complimentary for guests.
Karuizawa Prince Hotel West offers 430 accommodations with safes and slippers. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries.

This Karuizawa hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including hot springs and 10 outdoor tennis courts. Other recreational amenities include ski-in/ski-out access and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are hot springs open between 6:00 AM and 10:30 PM.
During the winter, enjoy onsite recreation like snowboarding and return when the snow melts for a round of golf at the onsite golf course. Karuizawa Prince Hotel West helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals.

Dining is available at one of the hotel's 3 restaurants. The property also offers a grocery/convenience store. Wireless Internet access is complimentary. This ski hotel also offers outdoor tennis courts, a fitness center, and ski passes. Parking is available onsite for a surcharge.

Karuizawa Prince Hotel West has designated areas for smoking.

ALL DAY DINING LOUNGE/BAR - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.
日本料理 からまつ - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open select days.
中国料理 桃李 - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free shopping center shuttle
  • Self parking on site (JPY 1,000 per night)

Food and drink

  • 3 restaurants

Restaurants on site

  • ALL DAY DINING LOUNGE/BAR
  • 中国料理 桃李
  • 日本料理 からまつ

Things to do

  • 10 outdoor tennis courts
  • 9-hole golf course
  • Bicycle rentals
  • Bowling alley
  • Gym
  • Hot spring
  • Mountain biking
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Ziplining

Family friendly

  • Bowling alley
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 41,667 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Hot spring
  • Hot springs open from 6:00 AM - 10:30 PM
  • Public indoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 20-inch LCD TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests with Half Board plans must book meals in advance.
Dinner reservations are required in all restaurants. Also, guests who book half board rates must arrive prior to 8 PM to receive dinner.
Room names indicate varying check-in and check-out times, which override posted check-in and check-out hours. Smoking preference requests cannot be accommodated for Run of the House bookings.
This property charges a hot spring entrance fee of JPY 2,000 for adults, and JPY 1,850 for children ages 3-12 (no fee for children under 3) for guests booked in West Cottage room types. Guests in these room types may access the hot springs from 6 AM to 7 PM, daily.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children up to age 6 using existing bedding for items such as meals and will be collected directly at the property per child, per night.

We should mention

Hot springs access available from 6:00 AM to 10:30 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Karuizawa
Karuizawa Hotel
Karuizawa Prince
Karuizawa Prince Hotel
Prince Hotel Karuizawa
Prince Karuizawa
Prince Karuizawa Hotel
Karuizawa-Machi Prince Hotel
Prince Hotel Karuizawa Machi
Prince Hotel West
Karuizawa Prince West
Prince West
Karuizawa Prince West
Karuizawa Prince Hotel West Hotel
Karuizawa Prince Hotel West Karuizawa
Karuizawa Prince Hotel West Hotel Karuizawa

Karuizawa Prince Hotel West Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 462 out of 1002 reviews
Rating 8 - Good. 359 out of 1002 reviews
Rating 6 - Okay. 121 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Joseph, Harwich

Stayed 2 nights in Nov 2024

8/10 Good

Gihardjo, Chicago

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Hui Qi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

WAI YIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Ying Chuong

Liked: Staff & service
Disliked: Property conditions & facilities
Normal
Stayed 1 night in Nov 2024

6/10 Okay

Kwun Yue

Traveled with family
Liked: Amenities
I hope the hotel can learn more about the needs of visitors from other Asian regions.
Stayed 2 nights in Oct 2024

10/10 Excellent

debbie

Stayed 2 nights in Oct 2024

10/10 Excellent

Shafi

Traveled with family
Liked: Cleanliness, staff & service
Beautiful surrounding
Stayed 1 night in Jul 2024

10/10 Excellent

Naoko

Traveled with family
Liked: Amenities, property conditions & facilities
grate
Stayed 1 night in Aug 2024

10/10 Excellent

Nakarin

Stayed 2 nights in Feb 2023

8/10 Good

Alice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that they have shuttle bus to and from Shopping Center and Station. The hot springs is wonderful, although a bit far to walk. Overall very nice hotel, I will stay here again next time.
Stayed 1 night in Jul 2024

6/10 Okay

Hyung

Traveled with family
Disliked: Staff & service, property conditions & facilities
For japanese speaking people only
The entire facility was very dated. Whole facility was understaffed and staff was very untrained. Very few staff spoke very little english. Getting around the resorts was challenging.
Stayed 1 night in Jun 2024

10/10 Excellent

Satoshi, Oami

Stayed 1 night in Jun 2024

6/10 Okay

Sylvia

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

4/10 Poor

Kent

Stayed 5 nights in Jun 2024

6/10 Okay

Stephen

Traveled with family
Disliked: Amenities
What i didn’t like is the their transportation staff,VERY RUDE and UNACCOMMODATING. The Country club is very nice, but our log cabin is not worth it. The toilent STINKS! and also the HOUSEKEEPING STAFF DIDNT TAKE OUT ALL THE TRASH. Your reputation is wasted. Your performance fell far below expectations.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ya-Wen

Stayed 2 nights in Jun 2024

10/10 Excellent

Lukas Lai Ka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Donna, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas, Cerritos

Nice location.
Stayed 2 nights in Apr 2024

2/10 Terrible

Chris

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
At checkin, I was offered access to the various services and facilities Prince Hotels provides to its guests. Upon learning I had a tattoo, that offer was rescinded, and I was denied access to areas that other patrons were not. This tattoo is of significant cultural and religious importance, yet in the year 2024, Prince Hotels clearly demonstrated they do not respect the cultural diversity of their guests, only the money they bring in. I urge all people who value freedom of expression, freedom of religion, and protection from censorship to choose alternative lodgings, rather than a Prince facility that does not share your values.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ryosuke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Nandana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

M

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot spring Buffet
Stayed 2 nights in Mar 2024

10/10 Excellent

Wakako

Stayed 2 nights in Mar 2024