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Karuizawa Marriott Hotel

5.0 star property

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Photo gallery for Karuizawa Marriott Hotel

Premium bedding, down comforters, in-room safe, desk
Balcony
Property amenity
Front of property - evening/night
Comfort Cottage Twin Room with Hot-Spring Bath (Dog Friendly, Non Smoking) | Premium bedding, down comforters, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Spa
  • Room service
  • Breakfast available
  • Gym
  • 24/7 front desk

Explore the area

Map
4339 Nagakura, Karuizawa, Nagano, 389-0111
  • Karuizawa Taliesin
    ‪3 min drive‬
  • Hoshino Onsen Hot Spring
    ‪4 min drive‬
  • Karuizawa Kogen Church
    ‪4 min drive‬

Room options

View all photos for Cottage (Dog Friendly, Hot-Spring)

Cottage (Dog Friendly, Hot-Spring) | Exterior

Cottage (Dog Friendly, Hot-Spring)

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds

View all photos for Twin Room, 2 Twin Beds (with View Bath)

Twin Room, 2 Twin Beds (with View Bath) | Premium bedding, down comforters, in-room safe, desk

Twin Room, 2 Twin Beds (with View Bath)

  • 420 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed (with Open Air Bath)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (with Open Air Bath)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Twin Beds

Suite, 2 Twin Beds | Premium bedding, down comforters, in-room safe, desk

Suite, 2 Twin Beds

  • 839 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Premium bedding, down comforters, in-room safe, desk

Superior Twin Room, 2 Twin Beds

  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, 2 Twin Beds (with Open Air Bath)

Premium bedding, down comforters, in-room safe, desk

Twin Room, 2 Twin Beds (with Open Air Bath)

  • 420 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Premium bedding, down comforters, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 3 Twin Beds, Non Smoking (Japanese Style)

Room, 3 Twin Beds, Non Smoking (Japanese Style) | Premium bedding, down comforters, in-room safe, desk

Room, 3 Twin Beds, Non Smoking (Japanese Style)

  • 355 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, 1 King Bed (with View Bath)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (with View Bath)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

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  • Parking included
  • Free WiFi
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4.7 out of 5, Exceptional, (321)
The price is $266
per night
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Hotel Indigo Karuizawa by IHG

About this property

Karuizawa Marriott Hotel

5-star Karuizawa hotel close to Hoshino Onsen Hot Spring
A restaurant, a 24-hour fitness center, and spa services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Karuizawa Marriott Hotel offers 142 air-conditioned accommodations with safes and complimentary newspapers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. This Karuizawa hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. Karuizawa Marriott Hotel features hot springs and a 24-hour fitness center. This luxury hotel also offers spa services, gift shops/newsstands, and complimentary newspapers in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Karuizawa Marriott Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11 AM.
Grill & Dining G - Onsite buffet restaurant.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: JPY 4,850 per person
  • A restaurant

Restaurants on site

  • Grill & Dining G

Things to do

  • 24-hour gym
  • Hot springs
  • Ski passes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Spa

  • Facials
  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Disposable personal items such as hairbrush, and shower cap are available for a surcharge in the lobby.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4850 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Japanese futons are provided based on the number of adults in the reservation.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Karuizawa Marriott
Karuizawa Marriott Hotel Hotel
Karuizawa Marriott Hotel Karuizawa
Karuizawa Marriott Hotel Hotel Karuizawa

Karuizawa Marriott Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 158 out of 365 reviews
Rating 8 - Good. 150 out of 365 reviews
Rating 6 - Okay. 31 out of 365 reviews
Rating 4 - Poor. 18 out of 365 reviews
Rating 2 - Terrible. 8 out of 365 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

mUHAMMAD JAMAL

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern hotel with its own personal bath in the room. Sadly the customers do not wear clothes and are naked in the communal bath and not modest . The bath in the room provides a very good alternative. We did not have time to enjoy the breakfast, but it seemed pretty lavish. I would strongly recommend this hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Rayson

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Karuizawa Marriott

Stayed 2 nights in Dec 2024

10/10 Excellent

Yuki

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Tomoko

Stayed 1 night in May 2023

10/10 Excellent

Irin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and cleaniness of the hotel was good, but it was way way overpriced for the type of room (unit style bathroom etc). Also the food was incredibly expensive - JPY8,000 for a dinner bento box (looked like something that would cost around jpy 1,500 at any other place). I have been living in Japan over 25 years and I would not recommend the hotel because it was so overpriced. I drive a ferrari but otherwise i focus on value for money and this was certainly not value for money. Staff were very nice and polite as one would expect in Japan. That's standard for Japan. We ate our breakfast outside of the hotel for a quarter of the price of the hotel - full breakfast in the forest overlooking a beautiful stream - couldnt beat it.
Stayed 1 night in May 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good base for karuizawa

Satisfactory onsen. Good breakfast spread
Stayed 3 nights in Dec 2019

10/10 Excellent

Yip, Hong Kong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff; efficient check-in, spacious room; very good breakfast
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel to stay

A very friendly hotel for family. Our 5 years old grandson loves it. We love the in-house hot spring. Such convenient after a day out be able to come back relax & soak in the hot spring, so refreshing. Food in hotel is excellency both dinner & breakfast with wide spread & choices. Regrettably not enough time to eat full breakfast as rushing to go ski lesson for grandson. Close to town where lots of shopping & food at the factory outlets. Close to ski slopes. Don’t rely on Google direction as it takes you one big round & easily get lost at the interchange when one can simply go straight from town.
Stayed 2 nights in Dec 2019

4/10 Poor

Shelly, Tokyo

Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed with my husband and dog. Everything was overpriced and the quality was way below average. Food was not great and the hot spring was one of the worst I’ve ever been to. Bath unit was nasty and old. I wish they reformed the hot springs. That would make things much better. Staff was friendly and nice, lobby was clean.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, the buffet breakfast is unique and the most favorable is the staffs are really care about guests' safety. Typhoon no.19 is approaching today, hotel staffs keep sharing the latest traffic and typhoon information during our checkout.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jun 2019

10/10 Excellent

CHUN HUNG RAYMOND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice international brand hotel in the area

1. Generous size room, comfortable & clean 2. Ample parking 3. The onsen is nice & clean 4. Breakfast is fine
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, but the extra bed in our room is not good enough
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, friendly staff. Was unexpectedly upgraded due to overbooking of the room type I had reserved and it was absolutely lovely.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
The private onsen was terrific, we used it twice a day.
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good service and nice food! Will stay here again for sure
Stayed 2 nights in Apr 2019

8/10 Good

Arnaud

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2019

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019