APA Hotel Karuizawa Ekimae Karuizawaso

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

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Exterior
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Reception
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Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
1178-1135 Kitasaku-gun, Karuizawa, Nagano-ken, 389-0102
  • Karuizawa Station Building Memorial
    4 min walk
  • Karuizawa Ohga Hall
    4 min walk
  • Karuizawa Prince Shopping Plaza
    7 min walk

Room options

[Main Building] Studio Twin Room, Non Smoking

  • 161 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

New Wing Single, Non-Smoking

  • 129 sq ft
  • Sleeps 1
  • 1 Double Bed

New Wing Single, Smoking

  • 129 sq ft
  • Sleeps 1
  • 1 Double Bed

New Wing Deluxe Twin, Non-Smoking

  • 205 sq ft
  • Sleeps 4
  • 2 Twin Beds

New Wing Deluxe Twin, Smoking

  • 205 sq ft
  • Sleeps 4
  • 2 Twin Beds

New Wing Twin Non-Smoking

  • 172 sq ft
  • Sleeps 4
  • 2 Twin Beds

[Main Building] Single Room, 1 Twin Bed, Non Smoking

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

New Wing Twin Smoking

  • 172 sq ft
  • Sleeps 4
  • 2 Twin Beds

New Wing Deluxe Double Non-Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

[Main Building] Twin Room, 2 Twin Beds, Non Smoking

  • 161 sq ft
  • Sleeps 4
  • 2 Twin Beds

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About this property

APA Hotel Karuizawa Ekimae Karuizawaso

3-star Karuizawa hotel walkable to Karuizawa Prince Shopping Plaza
Along with a restaurant, this hotel has a microwave in a common area and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and a vending machine. Housekeeping is available on request.
APA Hotel Karuizawa Ekimae Karuizawaso offers 122 accommodations with slippers and hair dryers. Beds feature down comforters. LCD televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and in-room massages can be requested.

The hotel offers a restaurant. Wired and wireless Internet access is complimentary. This Karuizawa hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities.
Japanese breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
SHIKI - This restaurant serves breakfast and dinner. A children's menu is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,700 per person
  • A restaurant

Restaurants on site

  • SHIKI

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for Japanese breakfast: approximately JPY 1700 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is provided every 3 days. Additional cleaning is available for stays of 2 nights or more on request. Additional bedsheet exchanges cannot be requested.

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

APA Hotel Karuizawa-Ekimae
APA Karuizawa-Ekimae
APA Karuizawa-Ekimae Hotel
APA Karuizawa-Ekimae Karuizawaso
APA Hotel Karuizawa Ekimae
APA Hotel Karuizawa Station Karuizawaso

APA Hotel Karuizawa Ekimae Karuizawaso Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 250 out of 1002 reviews" "
Rating 8 - Good. 430 out of 1002 reviews" "
Rating 6 - Okay. 218 out of 1002 reviews" "
Rating 4 - Poor. 69 out of 1002 reviews" "
Rating 2 - Terrible. 35 out of 1002 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness
Near Train and bus station is a plus point but at night the surrounding is quiet dark.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Sandra

Traveled with family
Disliked: Property conditions & facilities
The hotel is quite old. The property and condition is getting old, especially the bathroom and air condition.
Stayed 2 nights in Jul 2024

2/10 Terrible

Teck Soon

Traveled with group
Disliked: Room comfort
terrible experience
We arrived in early at 1:30pm and checked in our baggage because check in time was 3pm, so we went to the shopping plaza instead, after while we arrived and got our room keycard and went to the room, realise that the it has been use by other people or either the previous person just had a late check out, the housekeeping was not done properly and the previous person left his coffee in the fridge and the toilet was not clean and the shaver and the tower was still there, the worst case is the aircond doesn’t work properly even I set 20’c and the room temperature is still 27’C . I had to borrow a fan from the front desk.
Stayed 1 night in Jul 2024

6/10 Okay

Egor

Liked: Cleanliness, room comfort
This is my 3rd time in APA Karuizawa and l feel like the level has degraded. We were placed in the newly built ward. When booking, it was stated that it was the new ward so I didn't pay much attention to it, but when entering the room I was disappointed with the size of it. The room design and setup was identical to the rooms I got in previous years, but it was smaller and more cramped. The planning of the rooms isn't great - The two twin beds were too big, making walking inside the room barely possible because of the massive other furniture (desk and chair) let alone room for a suitcase. But that I can live with. The main problem for me was the service in the hotel which only seems to cater to the Japanese businessman coming to stay, and not caring much for the rest of the guests from abroad: On the early morning of our first day of stay, the fire alarm went on. It woke me off so I quickly got up to put some clothes on me. The fire alarm went for a few minutes, following by an announcement on the speakers by the staff. It lasted for about a minute and stopped. My wife and I opened the door in panick, ready do go downstairs when we stumbled on our neighbour to the room who happened to be Japanese. I asked her what the announcement said and she said that it said that it is a mistake. That felt to me extremely unprofessional. You have guests from abroad staying in your hotel, and the least you can do is say "sorry, mistake" in English when your fire alarm goes on.
Stayed 2 nights in Jun 2024

8/10 Good

James Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
This hotel is very close to the train station. An easy walk. The room was large, by Japanese standards, and quite comfortable. The restaurant was convenient and tasty.
Stayed 2 nights in Jun 2024

8/10 Good

kui hung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

YEE LING

Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good deal
The property is in a convenient location that is a few minutes walk from the main station, restaurants and shops. Public parking is also a few minutes walk away. The rooms were small but clean. Staff was helpful. Free coffee available in the lobby. It was great for the price.
Stayed 1 night in Apr 2024

6/10 Okay

PINGKUO

Liked: Cleanliness, amenities
When it comes to C/P values, the cost is totally okay.
Stayed 1 night in Apr 2024

2/10 Terrible

Natasha, Brunswick East

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

bee leng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shopping trip
Very cosy bed and room High ceiling a bit hot Location super good near outlet Good for shopping
Stayed 1 night in Apr 2024

6/10 Okay

Hock Heng

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing
Booked this hotel becos it’s next to the bus and train station. Honestly, this is the only plus point for staying here. The overall experience is disappointing. First time I didn’t sleep well throughout the 3 nights stay due to noises from the movement of cars outside and the bright light coming from the aircon unit control hung on the wall next to the bed. I had feedback to the front desk that the aircon was also noisy and requested for a change of room. The senior male receptionist replied that all the rooms’ aircon units were noisy hence there was no difference. The bed was very soft for my liking and the bedroom space was very tight to accommodate two beds, they were just 1 feet apart. The shower was very tight too. Over the front desk, there was a lack of welcoming smiles from the hotel staff. I’m sure I won’t be returning to this hotel for my next trip to Karuizawa for above reasons.
Stayed 3 nights in Mar 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Location is convenient as it is next to train station. But as with the APA chain, rooms are pretty small.
Stayed 1 night in Feb 2024

8/10 Good

lijia

Liked: Cleanliness, staff & service
It’s near the station and a shopping complex, but that’s about it. I ate the most mediocre Napolitan I’ve ever eaten in my life here.
Stayed 2 nights in Jan 2024

6/10 Okay

Chung Hei

Stayed 1 night in Jan 2024

8/10 Good

William

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Kar Cheong, Edwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Kar Cheong, Edwin

Stayed 2 nights in Dec 2023

8/10 Good

J

Liked: Staff & service, amenities, property conditions & facilities
Very convenient location especially if you’re not driving. It’s walking distance to the station (5 mins) and the large outlet mall. Only downside is that we were placed on a smoking floor (although we booked non-smoking) and there was quite a strong smell of smoke in the room.

8/10 Good

Ohm

Liked: Staff & service, amenities, property conditions & facilities
Best part of this hotel is breakfast don’t miss it. But first time I go to the room have pee smell. Window can open that help. Hotel smaller then other APA hotel but karuizawa view is great. Hotel same side of the road easy to walk form train station.

6/10 Okay

Suzan

Liked: Staff & service
There’s smelly sewage from the bathroom piping. The faucet is faulty, it’s too loose.
Stayed 1 night in Nov 2023

8/10 Good

joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay !!
Stayed 2 nights in Oct 2023

8/10 Good

Sarah K

Stayed 1 night in Sep 2023

8/10 Good

Kenney

Stayed 1 night in Sep 2023