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Grandhotel Pupp

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grandhotel Pupp

Exterior
Premier Suite front view (Wellness access) | View from room
Indoor pool, open 8:00 AM to 9:00 PM, sun loungers
Exterior
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Bar

Explore the area

Map
Mírové námestí 2, Karlovy Vary, 360 01
  • Karlovy Vary Municiple Theater
    4 min walk
  • Malá Dvorana
    1 min walk
  • Karlovy Vary Station
    6 min drive
  • Karlovy Vary (KLV-Karlovy Vary Intl.)
    11 min drive

Room options

View all photos for Depandance Pupp Quisisana double Room (Wellness access)

Depandance Pupp Quisisana double Room (Wellness access) | Hypo-allergenic bedding, minibar, in-room safe, desk

Depandance Pupp Quisisana double Room (Wellness access)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite front view (Wellness access)

Superior Suite front view (Wellness access) | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Suite front view (Wellness access)

  • 645 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room front view (Wellness access)

Premier Room front view (Wellness access) | Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Room front view (Wellness access)

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room front view (Wellness access)

Superior Room front view (Wellness access) | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room front view (Wellness access)

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room forest view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room forest view (Wellness access)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Depandance Pupp Quisisana Suite (Wellness access)

Depandance Pupp Quisisana Suite (Wellness access) | Hypo-allergenic bedding, minibar, in-room safe, desk

Depandance Pupp Quisisana Suite (Wellness access)

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Modern Room forest view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Room forest view (Wellness access)

  • 269 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Modern Studio forest view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Studio forest view (Wellness access)

  • 441 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Modern Room front view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Room front view (Wellness access)

  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Modern Studio front view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Studio front view (Wellness access)

  • 441 sq ft
  • River view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premier Suite front view (Wellness access)

Premier Suite front view (Wellness access) | Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Suite front view (Wellness access)

  • 645 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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About this property

Grandhotel Pupp

5-star Karlovy Vary hotel with coffee shop/cafe
Along with a full-service spa, this smoke-free hotel has an indoor pool and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Grandhotel Pupp offers 228 accommodations with minibars and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Karlovy Vary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 spa tubs are on site along with an indoor pool. Other recreational amenities include a health club and a sauna.

Guests under 3 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
Grandhotel Pupp features a full-service spa, 2 spa tubs, an indoor pool, and a health club. The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 5-star property offers access to a business center and 5 meeting rooms. Event facilities measuring 12917 square feet (1200 square meters) include conference space. This luxury hotel also offers a sauna, a library, and a terrace. Onsite parking is available (surcharge).

Grandhotel Pupp is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11:00 AM.
Grandrestaurant Pupp - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Bechers Bar - This cocktail bar specializes in international cuisine and serves dinner only. Open daily.
Club Mala Dvorana - This lobby lounge specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.
Cafe Pupp - This café specializes in international cuisine and serves breakfast and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

Czech, English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 20 per night)
  • Valet parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 22 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bechers Bar
  • Cafe Pupp
  • Club Mala Dvorana
  • Grandrestaurant Pupp

Things to do

  • 2 spa tubs
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12,917 square feet of conference space
  • 5 meeting rooms
  • Business center

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Low-height counter and sink
  • No elevator

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1701
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property hosts an optional Christmas Eve gala dinner for guests staying on December 24. Guests who wish to attend must book the gala dinner at least 4 weeks in advance. Fees are EUR 190 per person, collected by the property.
This property’s mandatory gala dinner fee on December 31 includes 2 persons in all rooms. The listed gala dinner fee is required per person for guests exceeding this number in all rooms.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 190
  • Christmas Eve (24 December) Gala Dinner per child: EUR 190 (from 3 to 18 years old)
  • A tax is imposed by the city: EUR 1.99 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 15 for children
  • Self parking fee: EUR 20 per night
  • Valet parking fee: EUR 20 per night
  • Pet fee: EUR 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests should be aware that during the New Year's Eve gala dinner a formal evening dress code is required.
Children under 12 years old are not allowed in the pool and spa after 6 PM.

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 3 years old are not allowed in the swimming pool or fitness facility

Property is also known as

Grandhotel Pupp
Grandhotel Pupp Hotel
Grandhotel Pupp Hotel Karlovy Vary
Grandhotel Pupp Karlovy Vary
Grandhotel Pupp De Luxe Hotel Karlovy Vary
Grandhotel Pupp Hotel
Grandhotel Pupp Karlovy Vary
Grandhotel Pupp Hotel Karlovy Vary

Grandhotel Pupp Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 607 out of 888 reviews" "
Rating 8 - Good. 187 out of 888 reviews" "
Rating 6 - Okay. 58 out of 888 reviews" "
Rating 4 - Poor. 25 out of 888 reviews" "
Rating 2 - Terrible. 11 out of 888 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Spacious and comfortable rooms. Exceptionally clean and great breakfast.
Stayed 7 nights in Sep 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Nearly perfect!
Stayed 2 nights in Sep 2024

8/10 Good

Jose

Stayed 3 nights in Sep 2024

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Sep 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Bezalel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Angelita, Downey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

katarzyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous experience
Stayed 6 nights in Aug 2024

6/10 Okay

Olivier

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful historic hotel. Room was beautiful, but AC noisy. Staff was rude in many places.
Stayed 3 nights in Sep 2024

10/10 Excellent

Pavel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Adrienne

Liked: Amenities
Everything was absolutely amazingly. Highly recommend! Would stay again!!!
Stayed 3 nights in Sep 2024

8/10 Good

Danny, Melbourne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Booked a twin room in what is advertised as a forest view room. All we could see over the top of the roof of the other section of building was a few tree tops. There is no forest as the hotel backs onto a rocky cliff. The room was spacious and clean. The beds were quite firm and the pillows too soft to the point your head would would get encased in them. Buffet breakfast was included and considering the grandness of the hotel, just ok. Had the basic hot and cold options but not as much variety as other much less luxurious hotels I've stayed at. The indoor pool, spa and sauna areas are very good
Stayed 3 nights in Aug 2024

10/10 Excellent

Napoleon, Davis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always wanted to go to Karlovy Vary and stay at the Grand Hotel Pupp. It lived up to all my expectations. The place hotel is gorgeous and the staff are very friendly and accommodating. The pool is indoors and stainless steel with several hot tub areas. The location is very convenient as everything is within walking distance. Can't wait to go back!
Stayed 3 nights in Jul 2024

10/10 Excellent

robert

Stayed 1 night in Aug 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Class
Great hotel. Convenient location. We were across the street from the main hotel. Not an issue unless you want to go to the spa in your robe and slippers. Martin is an amazing concierge, and put together one of the most memorable experiences we had on our trip. Thank you.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ludmila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Depandance Pupp Quisisana suite
We got the Depandance Pupp Quisisana suite. At first we were less excited about it because it is across the street from the main hotel with the spa and restaurant. But the suite was so stunning that we remained very satisfied.
Stayed 3 nights in Aug 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Daniela

Stayed 2 nights in Jul 2024

10/10 Excellent

Doina, las vegas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Stayed 2 nights in Jul 2024

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the grandest hotels in the world
The history and fame speak for itself. The rooms could use an upgrade but without doubt this is one of the really grand hotels in the world that is unique and worth the experience. Also a good value. Good restaurants as well and the service lives up to the grandness of the hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Dean, Setauket

Liked: Cleanliness, staff & service, property conditions & facilities
Great.
Stayed 3 nights in Jul 2024

10/10 Excellent

Pat

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay while visiting Karlovy Vary for a weekend. We had family of 4 including 11 year old kid. We booked last minute so the only room for 4 was available in their anex building, which was beautiful, clean and renovated as well. My nephew enjoyed having jacuzzi in our room, which kept him intertained later in a day after swimming pull was closed. We enjoyed the Cafe with delightful desserts. Breakfast was very enjoyable with great choice of food. We jad donner at the restaurant and enjoyed our choices as well as the service. What could make our stay better is a better mattress, all 4 of us didn't sleep good amd woke up with stiffness in or backs, so we headed to the pool to relax afterwards. Our first stay was more enjoyable with the room in the main building, so I would recommend you to book the room in advance.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mirka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second day at this hotel, and I wouldn’t stay anywhere else in Karlovy Vary. Highly Recommend
Stayed 3 nights in Jul 2024