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Kapas Island Resort

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kapas Island Resort

View from property
Outdoor pool
On the beach
Meeting facility
On the beach

Reviews

3.8 out of 10

Popular amenities

  • Breakfast available
  • Parking available
  • Pool
  • Air conditioning
  • Restaurant

Explore the area

Map
Pulau Kapas, Marang, Kapas Island, Terengganu, 21600
  • Long Beach
    6 min walk
  • Safari Beach
    6 min walk
  • Blue Lagoon
    13 min walk
  • Kuala Terengganu (TGG-Sultan Mahmood)

Room options

View all photos for Superior Chalet

Superior Chalet | Desk, bed sheets

Superior Chalet

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Chalet

Standard Chalet | Desk, bed sheets

Standard Chalet

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Family Sea View

Deluxe Family Sea View | Desk, bed sheets

Deluxe Family Sea View

  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Garden View

Deluxe Garden View | Desk, bed sheets

Deluxe Garden View

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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Front of property

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Pool
Parking included
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3.3 out of 5, (61)
The price is $31
per night
$39 total
includes taxes & fees
Jan 11 - Jan 12
Sumai Hotel Apartment

About this property

Kapas Island Resort

Kapas Island lodge with restaurant
Guests at this beach lodge will appreciate convenient onsite amenities such as barbecue grills and a picnic area. Housekeeping is available once per stay.
Kapas Island Resort offers 54 accommodations with air conditioning. Rooms open to balconies. Bathrooms include showers. Housekeeping is provided once per stay.
Recreational amenities at the lodge include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The lodge offers a restaurant. This beach lodge also offers an outdoor pool, barbecue grills, and tour/ticket assistance. Parking is available onsite for a surcharge.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
Selayang Cafe - This restaurant specializes in international cuisine.

Languages

English

Property amenities

Parking and transportation

  • Ferry terminal shuttle (surcharge)
  • Self parking on site (surcharge)

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 10:00 AM for a fee: MYR 20 for adults and MYR 15 for children
  • A restaurant

Restaurants on site

  • Selayang Cafe

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Picnic area

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 9:30 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Electricity is only available from 11:30 AM to 4:30 PM and 6:30 PM to 8:30 PM at this property.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MYR 20 for adults and MYR 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property

Property is also known as

Kapas Island Resort Pulau Kapas
Kapas Island Resort
Kapas Island Pulau Kapas
Kapas Island
Kapas Island Hotel Pulau Kapas
Kapas Island Resort Lodge
Kapas Island Resort Kapas Island
Kapas Island Resort Lodge Kapas Island

Kapas Island Resort Reviews

Reviews

3.8
Rating 10 - Excellent. 0 out of 39 reviews" "
Rating 8 - Good. 5 out of 39 reviews" "
Rating 6 - Okay. 5 out of 39 reviews" "
Rating 4 - Poor. 8 out of 39 reviews" "
Rating 2 - Terrible. 21 out of 39 reviews" "

3.6/10

Cleanliness

5.0/10

Staff & service

4.4/10

Amenities

3.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ophelia, Kuala Lumpur

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort really terrible, toilet full of insect. Bad environment and food was terrible.
Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't go there
Left after the first night. Maintenance has been totally neglected, place was rundown. Breakfast was really bad, coffee tastes like water, no juice nor water offered, no bread. No electricity for a large part of the day. This place should be taken out of the offer!
Pool with no water, very bad condition
So called breakfast
Rubbish around the hut
Stayed 4 nights in Aug 2020

6/10 Okay

Supiah, Kuala Lumpur

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very near to beach. Nice snorkelling and very warm beach
Stayed 2 nights in Aug 2020

8/10 Good

Hashir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall ok cz you paid for budget resort.
Friendly staff, privacy area. No crowded people. Just resort need to improve in maintainance. Looks so old. Overall OK if you just using room for bath and sleep. Others time must spend at beach..
Stayed 1 night in Jul 2020

6/10 Okay

farra, selangor

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
nampak macam resort terbiar. perabot semua nampak usang. tandas sangat kotor macam tak pernah cuci. ada tingkap yang tak boleh kunci. nyamuk banyak, besar-besar pula tu. perlu improve, kawasan dah cantik, tapi sayang resort terbiar macam tu je. makanan pun so-so je.. yg ok nye sebab layanan receptionist memang terbaik, sentiasa senyum & baik.
Stayed 1 night in Jul 2020

6/10 Okay

Bani, KL

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were great and very helpful. The common area, restaurant and surroundings are nice, and it's a great beach location, a little further away from the Coral Bay beach which is very crowded on weekends. But the chalet is a bit run down, the sheets, curtains, and blanket were obviously very old and worn. Cupboards were dusty too. Don't expect superb amenities on an island getaway but clean and bright-looking would go a long way towards adding value for guests, especially since resort rates are charged.
Stayed 2 nights in Jul 2020

2/10 Terrible

JURIAH

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty... food service so slow.. check in so slow
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We didn’t expect much, based on the reviews. It was a nice resort at one time, but it is very run down. Our first night was terrible. The bathroom ceiling leaked in multiple places and was not nice. The bedding was not very clean and there was black mould in multiple locations. The next day we complained and they were very nice about giving us a different room. It was much better, but still in need of care. We did extend our stay one more night and we are grateful that, given our frustrations, they gave us a good deal.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Ask about times electricity is turned on.
Resorts are powered by generators in the island (no powerlines). KIR did not advertise that there TURN OFF the electricity/generators between 8am-12pm and between 4pm-7pm (total 7 hours) daily!!! Poor insulation meant the rooms are HOT by 8.30am with the aircon or fan not working (note aircon rooms do not have fans, rooms have one or the other. Considering check-out is by 12pm, you could spend the rest of the 4-hour-morning struggling to relax or complaining (e.g. we did not get the aircon comfort we specifically paid for). The electricity is turned on again after 12pm checkout, but since check in is at 3pm, it meant guests only get to use the electricity for a maximum of 1 hour before 4pm power cut! The other resorts kept their power running or only turned it off for 1-2 hours, at a time, or once daily. Other than this MAJOR issue that feels like false advertising, we can accept that the KIR is old and rustic, looking like it's rundown and needs some care/maintenance kind of charm. The entrance to the jungle trekking is behind it (convenient), and it is the only accommodation in the whole island with a small pool. A simple European/American style breakfast was served as part of a package. Kapas Island Resort's location was quieter than the main party area where Coral Beach, Ombak and KBC are located.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2019

2/10 Terrible

Manuel, Spain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible conditions and room status
We booked a double “superior” room and when you see it from outside seems lovely. Everything change completely when you open the door. Quite dirty, really hot, all windows opened, so plenty of insects coming... A complete nightmare. About breakfast, no words, awful. We were traveling as backpack, and have been before in bad places, but never like this. Absolutely I will never recommend.
Stayed 1 night in Aug 2018

8/10 Good

Koshy, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and pleasant room for a relaxed holiday
The rooms were comfortable and clean. Good for a relaxed holiday. Power supply was from the National Electricity Board using a solar hybrid generator for the island. The power comes on at certain hours in the afternoon and at night. The power came on as scheduled. However, the hotel / resort could not arrange for boat rides to the best snorkeling areas and kayaking facilities were lacking. I had to arrange these with a neighboring hotel. My trip to Kapas island was to enjoy these activities. The arrangement for the boat trip back was also disappointing. The hotel made arrangements with a separate boat company. Somehow the message didn't get through and the staff could only say that they have informed and couldn't do anything. I was told to wait another hour or two for the next boat. I had to call the boat company myself to get a good response.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
One of my room booking number 144860055836 was not prepared.

2/10 Terrible

Eng, Kuala Lumpur

Disliked: Cleanliness, property conditions & facilities, room comfort
Never maintained the property.
Just for basic sleep If You have no others choice
Stayed 1 night in Apr 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this place!
Bad service. Room is dirty. Toilet is worse! Food also equally bad. Also to note the electricity is shut off from 8am-7pm everyday as they use generator. Means no aircon,no tv also in the room.
Stayed 1 night in Sep 2017

4/10 Poor

Rich, Guildford, UK

Disliked: Cleanliness, staff & service, room comfort
Good location
Warning: the website was ambiguous. I thought I was booking for 2 adults and 2 children - i.e.2+3 which I understood as being 2 rooms. What we got 1 double + 1 single bed in one room. On the 2nd night we got a mattress, but the floor was so dirty I didn't want to sleep on it.
Stayed 3 nights in Aug 2017

4/10 Poor

Flavius, Brasov Romania

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good location, not so good conditions
Pros: - it's close to the beach and offers a better stay than a tent - has air-con and electrical power - staff are friendly - food (both breakfast and restaurant) is very good - the chalet gives you privacy - own bathroom Cons: - sink not working - shower only has cold water, water pressure is quite low - room didn't look clean - there were dust bunnies all over the place, spider nets (and spiders) - bed was very bouncy and the sheets didn't look clean (consider bringing your own if you have a bit of room in luggage) - no air-con remote - you can either turn it on (max) or off - the walls were dirty and you could see through in the corners
Stayed 2 nights in Jun 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst resort I've ever stayed in my life.
Stayed 2 nights in Jun 2017

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Seaview chalet not really a seaview.
Not gonna choose this resort again. But kapas island is a nice place. the staff very friendly and approachable.

4/10 Poor

Paul, Australia

Disliked: Cleanliness, property conditions & facilities, room comfort
Poor maintenance
While the location is great, the resort is very disappointing. The bathroom was not clean, the shower head put more water out horizontally than down onto the person showering, and the basin piping was so bad that any water put into the basin ended up on the floor. None of the electrical sockets worked requiring us to recharge batteries in the dining area.

6/10 Okay

Muhammad Hafiz, KL

Okay trip
Its okay,could be better. Mind you that the hotel will be without electricity from 8am until 12pm and 4pm until 7pm everyday.

4/10 Poor

Sean, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poorly maintained but can do the job.
Booked and then read terrible reviews about the "resort". Had low expectations which were met! We were upgraded to a Superior room after being shown the Standard one and saying they must be kidding for RM 150 a night. This place probably has the most rooms on the island. They are separate bungalows of varying age and quality. If it isn't busy - weekends can amazingly see the place nearly booked out - work on an upgrade. Power to rooms is not available from 8am til midday and again from 4pm til 8 pm. ie no aircon or lights. - They turn off their generator (which is close to some rooms). Cold water showers only The pool looks just OK but they don't run the filter much or use much chemical maintenance. They had an included buffet breakfast which was passable. It was an OK place to sleep and shower despite its run down state and unenthusiastic staff. Their are better places to stay but they are all more expensive than equivalents on the mainland. The last ferry is 5:30pm so you will miss the good feel of the island in the evenings if you only take a day trip.

6/10 Okay

Verified traveler

nice place
good to stay.relaxing place, good to visit away from stressfull city.

2/10 Terrible

KIYOSHI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

2/10 Terrible

Berta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Insalubre
El peor cuchitril que hemos estado en todo el viaje. Asqueroso, lleno de pelos y suciedad incrustada que ya no se podía sacar. Condiciones insalubres y no nos pudimos cambiar porque no nos querían devolver el dinero. El desayuno era de 7 a 10 i si te presentabas a las 8 ya no había nada. No tengas miedo a ir sin reservar a Kapas! Es el único lugar que ofrece reserva des de un portal y por eso los viajeros que dudamos nos tiramos a la piscina ( por cierto, en la foto dicen que tienen pero resulta que no operativa)!
Stayed 2 nights in Aug 2019