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Grand Hi Lai Hotel

4.5 star property

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Photo gallery for Grand Hi Lai Hotel

Reception
View from room
Beach/ocean view
Outdoor pool, open 6:30 AM to 9:30 PM, sun loungers
13 restaurants, breakfast served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Room service

Explore the area

Map
No.266, Cheng-kung 1st Rd., Kaohsiung, 801
  • Hanshin Department Store
    ‪1 min walk‬
  • Love River
    ‪8 min walk‬
  • Central Park
    ‪8 min walk‬
  • Kaohsiung (KHH-Kaohsiung Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed, City View

Down comforters, in-room safe, desk, blackout drapes

Deluxe Suite, 1 King Bed, City View

  • 839 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Hello Kitty & Friends Family Suite

Hello Kitty & Friends Family Suite | Down comforters, in-room safe, desk, blackout drapes

Hello Kitty & Friends Family Suite

  • 775 sq ft
  • City view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, City View

Down comforters, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, City View

  • 491 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for My Melody Premium Family-Harbour View

My Melody Premium Family-Harbour View | Down comforters, in-room safe, desk, blackout drapes

My Melody Premium Family-Harbour View

  • 570 sq ft
  • Harbor view
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 2 Twin Beds, City View

Down comforters, in-room safe, desk, blackout drapes

Executive Room, 2 Twin Beds, City View

  • 355 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Hello Kitty & Friends Family Suite-Harbour View

Hello Kitty & Friends Family Suite-Harbour View | Down comforters, in-room safe, desk, blackout drapes

Hello Kitty & Friends Family Suite-Harbour View

  • 710 sq ft
  • Harbor view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Deluxe Suite, 2 Twin Beds, City View

Down comforters, in-room safe, desk, blackout drapes

Deluxe Suite, 2 Twin Beds, City View

  • 839 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Monkish & Friends Superior Twin

Monkish & Friends Superior Twin | Down comforters, in-room safe, desk, blackout drapes

Monkish & Friends Superior Twin

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for My Melody Superior Twin

My Melody Superior Twin | Down comforters, in-room safe, desk, blackout drapes

My Melody Superior Twin

  • 355 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for GUDETAMA Superior Twin

GUDETAMA Superior Twin | View from room

GUDETAMA Superior Twin

  • 355 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premium Room with Harbour View

Premium Room with Harbour View | Down comforters, in-room safe, desk, blackout drapes

Premium Room with Harbour View

  • 570 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Sanrio Family Suite

Sanrio Family Suite | Down comforters, in-room safe, desk, blackout drapes

Sanrio Family Suite

  • 710 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Standard Double Room, 1 Double Bed, City View

Standard Double Room, 1 Double Bed, City View | Down comforters, in-room safe, desk, blackout drapes

Standard Double Room, 1 Double Bed, City View

  • 320 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for KEROKEROKEROPPI Superior Twin-Harbor View

KEROKEROKEROPPI Superior Twin-Harbor View | Down comforters, in-room safe, desk, blackout drapes

KEROKEROKEROPPI Superior Twin-Harbor View

  • 355 sq ft
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed, Ocean View

Standard Double Room, 1 Double Bed, Ocean View | Down comforters, in-room safe, desk, blackout drapes

Standard Double Room, 1 Double Bed, Ocean View

  • 320 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Hello Kitty Premium Family-Harbor View

Hello Kitty Premium Family-Harbor View | Down comforters, in-room safe, desk, blackout drapes

Hello Kitty Premium Family-Harbor View

  • 570 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Hello Kitty Superior Twin-Harbor View

View from room

Hello Kitty Superior Twin-Harbor View

  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior 1 double bed, city view, 2 rooms

Down comforters, in-room safe, desk, blackout drapes

Superior 1 double bed, city view, 2 rooms

  • 710 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Hello Kitty Family Suite-Sea View

Hello Kitty Family Suite-Sea View | Down comforters, in-room safe, desk, blackout drapes

Hello Kitty Family Suite-Sea View

  • 710 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior 1 double bed, harbor view, 2 rooms

Down comforters, in-room safe, desk, blackout drapes

Superior 1 double bed, harbor view, 2 rooms

  • 710 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Twin Beds, City View

Down comforters, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds, City View

  • 355 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for My Melody Superior Room-Harbor View

My Melody Superior Room-Harbor View | Down comforters, in-room safe, desk, blackout drapes

My Melody Superior Room-Harbor View

  • 355 sq ft
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Elite Double Room, City View

Down comforters, in-room safe, desk, blackout drapes

Elite Double Room, City View

  • 356 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for My Melody & Kuromi Family Suite

My Melody & Kuromi Family Suite | Down comforters, in-room safe, desk, blackout drapes

My Melody & Kuromi Family Suite

  • 635 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, Harbor View

View from room

Superior Double Room, Harbor View

  • 355 sq ft
  • Harbor view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Kuromi Superior Room-Harbor View

Kuromi Superior Room-Harbor View | Down comforters, in-room safe, desk, blackout drapes

Kuromi Superior Room-Harbor View

  • 355 sq ft
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Harbor View

Down comforters, in-room safe, desk, blackout drapes

Superior Twin Room, Harbor View

  • 355 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for KIKI LALA Superior Twin-Harbor View

KIKI LALA Superior Twin-Harbor View | Down comforters, in-room safe, desk, blackout drapes

KIKI LALA Superior Twin-Harbor View

  • 355 sq ft
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed, City View

Down comforters, in-room safe, desk, blackout drapes

Executive Room, 1 Queen Bed, City View

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, City View

Down comforters, in-room safe, desk, blackout drapes

Deluxe Room, City View

  • 490 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for BAD BADTZ-MARU Superior Double-Harbor View

BAD BADTZ-MARU Superior Double-Harbor View | Down comforters, in-room safe, desk, blackout drapes

BAD BADTZ-MARU Superior Double-Harbor View

  • 355 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Family Room with Harbor View

Premium Family Room with Harbor View | Down comforters, in-room safe, desk, blackout drapes

Premium Family Room with Harbor View

  • 568 sq ft
  • Harbor view
  • Sleeps 5
  • 2 Double Beds

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About this property

Grand Hi Lai Hotel

4.5-star Kaohsiung hotel, connected to a shopping center in Kaohsiung City Centre
13 restaurants, an outdoor pool, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 coffee shops/cafes, a conference center, and coffee/tea in a common area.
Grand Hi Lai Hotel offers 535 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.

Guests under 14 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Grand Hi Lai Hotel features an outdoor pool and a children's pool. Dining is available at one of the hotel's 13 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Baroque hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. For a surcharge, an airport shuttle (available on request) is offered to guests. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available. A total renovation of this property was completed in December 2021.

Grand Hi Lai Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
43F海港餐廳 - This theme restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:30 PM on request
  • Free covered self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: TWD 605 to 605 for adults and TWD 350 to 605 for children
  • 13 restaurants
  • 2 coffee shops/cafes
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • 43F海港餐廳

Things to do

  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Outdoor pool
  • Shopping mall

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance

More

  • 1 building
  • 45 floors
  • Baroque architecture
  • Built in 1995
  • Reception hall
  • Renovated entire property - December 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TWD 605 to 605 for adults, and TWD 350 to 605 for children
  • Airport shuttle fee: TWD 1600 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: TWD 1000 per person, per night and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and LINE Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9:30 PM
Parking height restrictions apply
Guests under 14 years old are not allowed in the hot tub

Property is also known as

Grand Hi
Grand Hi Lai
Grand Hi Lai Hotel
Grand Hi Lai Hotel Kaohsiung
Grand Hi Lai Kaohsiung
Hi Lai
Hi Lai Hotel
Hotel Grand Hi Lai
Grand Hi Lai Hotel Hotel
Grand Hi Lai Hotel Kaohsiung
Grand Hi Lai Hotel Hotel Kaohsiung

Grand Hi Lai Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 721 out of 1004 reviews
Rating 8 - Good. 223 out of 1004 reviews
Rating 6 - Okay. 48 out of 1004 reviews
Rating 4 - Poor. 6 out of 1004 reviews
Rating 2 - Terrible. 6 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Peter and Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute perfection in every way. The attention to detail, the warmth of staff, the beautiful pool and gym facilities and excellent choice of restaurants all made our stay here the best. Excellent value - We will be back!
Stayed 4 nights in Nov 2024

10/10 Excellent

HsinChung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Raymond

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at the Grand Hi Lai. Charismatic hotel with old school looks and comfort. Staff genuinely lovely and caring, comfortable room with all facilities. Highly recommend a stay here
Stayed 3 nights in Oct 2024

10/10 Excellent

Raymond

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

J

Stayed 16 nights in Oct 2024

10/10 Excellent

Yuhming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Jenny

Stayed 1 night in Sep 2024

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Chunyu, Los Angeles

Stayed 2 nights in Sep 2024

10/10 Excellent

Jeremy

Stayed 1 night in Sep 2024

8/10 Good

Joshua

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a cool hotel with a gym and plenty of dining options available in the same building! The staff were helpful and gave us some pointers on how to take the public commute. The only small suggestion we had was to renew some of the lamps, which may start to look old. Overall we enjoyed our stay here.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard Merton

Loved the place and the people- so helpful and friendly
Stayed 9 nights in Jul 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 25 nights in Aug 2024

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Great
Stayed 2 nights in Sep 2024

6/10 Okay

Pang Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel has very extreme performance demonstration in terms of cleanliness, vibe and facilities. 1. The Facilities: I like the gym room, swimming pool and the sauna areas. This aspect demonstrates a great quality of maintenance and experience. One area to improve is the watering filtering pads placed all over the ground of 三溫暖 areas. Those holes did make the sole of my foots very very painful. However, when I walk ahead the self service washing machine room, the 10/f and 16/f are quite creepy and smelly. The signposts are not clear. 2. The room: the room are quite good, but the noise insulation are very poor. I am not sure the noise was from upper or next floor. I was awaken a few times due to the noise of some colision on the wall or bedside table for 2 nights. 3. The Lobby: the vibe is a little old fashion which moody is not engergetic. It is about the decoration only. If talking about the staff, the hotel and people all around the city are excellent. They are all polite and really friendly. They are very nice and helpful especiallyfor their services.
Stayed 3 nights in Sep 2024

8/10 Good

Kuan-Jung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Lisha

Traveled with family
Liked: Cleanliness, amenities
Check in took a bit longer than expected. It’s a big hotel, but the property seems a bit outdated.
Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

CHI CHENG, Fremont

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Helpful staff, good hotel, great breakfast and swimming pool
Stayed 2 nights in Aug 2024

8/10 Good

Wayne

Stayed 3 nights in Aug 2024

10/10 Excellent

Gordon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to activities near waterfront
Stayed 3 nights in Aug 2024

10/10 Excellent

Chia Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 3 nights in Jul 2024

10/10 Excellent

J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel. Great gym, spa and pool. Room service only let down
Stayed 28 nights in Jul 2024