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Unico Hotel Riviera Maya - Adults Only - All Inclusive

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Unico Hotel Riviera Maya - Adults Only - All Inclusive

Exterior
Exterior
3 outdoor pools, sun loungers
Free minibar, in-room safe, desk, iron/ironing board
3 outdoor pools, sun loungers

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Manzana 22 Carretera Chetumal-Pto Juare, Km 260, Kantenah, QROO, 77710
  • Cenote Azul
    ‪6 min drive‬
  • Ecopark Kantun Chi
    ‪7 min drive‬
  • Xpu-ha Beach
    ‪10 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪266 min drive‬

Room options

View all photos for Estancia Suite - One Bedroom Ocean View

Free minibar, in-room safe, desk, iron/ironing board

Estancia Suite - One Bedroom Ocean View

  • 1270 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Ocean View - King Bed

Free minibar, in-room safe, desk, iron/ironing board

Alcoba Ocean View - King Bed

  • 624 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Estancia Suite - Two Bedroom Ocean View

Free minibar, in-room safe, desk, iron/ironing board

Estancia Suite - Two Bedroom Ocean View

  • 1894 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Alcoba Ocean Front - King Bed

Free minibar, in-room safe, desk, iron/ironing board

Alcoba Ocean Front - King Bed

  • 624 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Swim-up Pool - King Bed

Free minibar, in-room safe, desk, iron/ironing board

Alcoba Swim-up Pool - King Bed

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Ocean Front - Queen Beds

Free minibar, in-room safe, desk, iron/ironing board

Alcoba Ocean Front - Queen Beds

  • 624 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Estancia Suite - Tropical View

View from room

Estancia Suite - Tropical View

  • 1270 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Alto Ocean View King

Free minibar, in-room safe, desk, iron/ironing board

Alto Ocean View King

  • 624 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Pure Wellness Alcoba

Free minibar, in-room safe, desk, iron/ironing board

Pure Wellness Alcoba

  • 624 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Tropical View - Queen beds

Free minibar, in-room safe, desk, iron/ironing board

Alcoba Tropical View - Queen beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Alto Panoramica Ocean View

Free minibar, in-room safe, desk, iron/ironing board

Alto Panoramica Ocean View

  • 624 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Ocean View - Queen Beds

Alcoba Ocean View - Queen Beds | Free minibar, in-room safe, desk, iron/ironing board

Alcoba Ocean View - Queen Beds

  • 624 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Alcoba Tropical View - King Bed

Free minibar, in-room safe, desk, iron/ironing board

Alcoba Tropical View - King Bed

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Unico Hotel Riviera Maya - Adults Only - All Inclusive

5-star Kantenah resort with private balconies
Catch some rays at the beach or spend the day relaxing at Unico Hotel Riviera Maya - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
Unico Hotel Riviera Maya - Adults Only - All Inclusive offers 448 air-conditioned accommodations with free minibar items and espresso makers. Rooms open to balconies or patios. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Unico Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Some rates at Unico Hotel Riviera Maya - Adults Only - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Unico Hotel Riviera Maya - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 swim-up bars and 6 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This luxury resort also offers a steam room, a fitness center, and a garden. Onsite self parking and valet parking are complimentary.

Unico Hotel Riviera Maya - Adults Only - All Inclusive is a smoke-free property.

Cueva Siete - This restaurant specializes in Mexican cuisine.
Mi Carisa - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Mura House - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
20.87 Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
20.87 Terrace - This restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Unico Hotel Riviera Maya - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service

Activities and facilities/equipment

All non-motorized water sports are included.

Entertainment

Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 swim-up bars
  • 3 poolside bars
  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 20.87 Restaurant
  • 20.87 Terrace
  • Cueva Siete
  • Mi Carisa
  • Mura House

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Library
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways

More

  • 10 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Unico Hotel Riviera Maya Solidaridad
Unico Riviera Maya Solidaridad
UNICO 20 87 Hotel Riviera Maya Adults All Inclusive Kantenah
UNICO 20 87 Riviera Maya Adults All Inclusive Kantenah
UNICO 20 87 Riviera Maya Adul
Unico Riviera Maya Inclusive
Unico Hotel Riviera Maya Adults Only
Unico Hotel Riviera Maya Adults Only All Inclusive
UNICO 20 87 Hotel Riviera Maya Adults Only All Inclusive
Unico Hotel Riviera Maya - Adults Only - All Inclusive Resort
Unico Hotel Riviera Maya - Adults Only - All Inclusive Kantenah

Unico Hotel Riviera Maya - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 515 out of 756 reviews" "
Rating 8 - Good. 131 out of 756 reviews" "
Rating 6 - Okay. 68 out of 756 reviews" "
Rating 4 - Poor. 21 out of 756 reviews" "
Rating 2 - Terrible. 21 out of 756 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hassam

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying there. Riviera Maya is one of the best resorts in hospitality and service. Our personal concierge, Alejandro was the best.
Stayed 6 nights in Oct 2024

6/10 Okay

Michael, Homestead

Traveled with partner
Liked: Cleanliness, staff & service
The property lack of maintenance is unfortunately really bad. The walls in the entire hotel need paint. Broken tiles in all hallways. The gym is clean but there are machines that have been broken for a long time like the stairs master for example. The spa had almost everything broken and deteriorated for men. Not Steam Room, No Could plunge working and the jacuzzi looks like it was never clean and tiles are coming off from underneath. Dinning is extremely limited in options. Definitely not what we expected for a 5 Star rated hotel. I am comparing it to the Atelier which is almost the same price and it is like day and night. I would never go back to this facility.
Stayed 6 nights in Oct 2024

10/10 Excellent

Ivan M

Traveled with partner
The Único Hotel property and amenities are really nice. The lobby, gym and rooms are super clean and comfortable.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sartaj Singh

Liked: Cleanliness, staff & service, property conditions & facilities
It was an awesome resort.
Stayed 3 nights in Oct 2024

10/10 Excellent

Warren

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff did whatever they could to make our stay at Unico very comfortable and pleasant. Hector helped to get our room upgraded due to a mishap with management placing us in the wrong room. He helped to organize reservations at the hotel restaurants and taxi transfers. He kept us well informed of all hotel amenities and activities. The Caribbean ocean is clear and warm with small waves, this is where we spent most of our days. The hotel is over an hour away from the Cancun airport and set in a Jungle environment. You won't need to leave the hotel for anything.
Stayed 3 nights in Sep 2024

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

4/10 Poor

FEROZE

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

kenyon

Stayed 3 nights in Sep 2024

8/10 Good

Justin

Traveled with partner
Liked: Staff & service, amenities
Raul was great taking care of any needs we had and also stopped us after my wife left her wallet to come back and get it. Staff was excellent all around.
Stayed 6 nights in Sep 2024

10/10 Excellent

PAENGJIK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Guillermo, Denton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The greeting was on point as we started our check in process... Inmediately Eduardo; our concierge explained everything to us and helped make the most out of our stay. The Resort and staff were excelent, we enjoyed our stay very much. The VIP perks are very confusing to use and misleading, besides that I would definitely visit again for the Resort it self.
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I could not recommend this resort more! We absolutely loved it. Daisy, our concierge took amazing care of us and was so attentive! She made our trip that much more enjoyable. We will definitely be back! 10/10!
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful trip
Our trip to Tulum at Unico Hotel was fantastic. It was my first time staying at an all-inclusive resort, and I was pleasantly surprised by how amazing every restaurant at Unico was. The service was excellent! The only downside was that they kept trying to sell us additional things at the hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Daniel

Stayed 3 nights in Sep 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly staff, great food Choices
Stayed 3 nights in Sep 2024

10/10 Excellent

Cristina

Stayed 5 nights in Aug 2024

6/10 Okay

Hamed

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Mildred

Stayed 4 nights in Aug 2024

6/10 Okay

Meredith, Denton

Liked: Cleanliness, amenities, property conditions & facilities
The property is great and most of the staff was 5 star. The issue for us came with the membership tour they take you on. We have Monic (spelling?) and she was rude, pushy and tried to pry into our personal spending and finances to try to make a sale. I do not lose my cool, but she was so rude when we reiterated that we do not do resort trips typically and instead travel to locations where we can immerse ourselves in the culture and she started insulting our travel preferences. She was rude and ruined what would have been a FANTASTIC stay for a large group couples trip to celebrate my birthday. I am in sales and this was an antiqued high pressure sales technique that left me wanting to just get away from her. For this reason, Unico went down in scores. Otherwise, I would give them 5 stars. The rest of their team was superb, but they need to train Monic or their entire sales team to tone it down and use updated sales techniques that focuses on experience to make the sale easy. The beach had a lot of rocks unless you walked down quite a ways to another resort's beach that had better/sandier access. The pool was great. The food was pretty good. I will mention, that almost all 7 husbands in our group ended up getting sick with diarrhea for over a month after our trip there. Doctors said it was from a bacterium that spreads in swimming pools. It was a reportable communicable disease that our doctors had to share with CDC. The property was beautiful though. So some good, some bad.
Stayed 4 nights in Jun 2024

8/10 Good

Penny

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 3 nights in Aug 2024

6/10 Okay

Suleman

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Food was below average and disappointing.
Stayed 4 nights in Aug 2024

10/10 Excellent

Laura, Massapequa Park

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering that we continue to go back to this property, I can attest that it's one of the most amazing properties in that area. It's always consistent, food, drinks & staff are top notch! Can't wait to go back for #7!!!
Stayed 5 nights in Aug 2024

10/10 Excellent

Danitza

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is small but rooms are definitely unique and beautiful and the food was very good. Would definitely recommended.
Stayed 4 nights in Jun 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only dislike was the blatant cross selling attempt of vacation club / time share at check in.
Stayed 3 nights in Aug 2024

8/10 Good

April

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful, quiet, relaxing but the food was not that great.
Stayed 4 nights in Aug 2024