El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

4.5 star property

Choose dates to view prices

Photo gallery for El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

12 restaurants, breakfast, lunch, dinner served; international cuisine
Front of property
Interior detail
Sauna, hot tub, steam room, body treatments, aromatherapy
4 outdoor pools

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle

Explore the area

Map
Km 95 Carretera Cancun, Tulum Kantenah, Riviera Maya, Carretera Playa, Kantenah, QROO, 77710
  • Yal-ku Lagoon
    ‪17 min drive‬
  • Akumal Beach
    ‪19 min drive‬
  • Half Moon Bay
    ‪31 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪265 min drive‬

Room options

JUNIOR SUITE

  • 441.3 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

SWIM UP JUNIOR SUITE

  • Ocean view
  • 441.3 sq ft
  • Sleeps 2
  • 1 King Bed

PREMIUM SWIM UP JUNIOR SUITE

  • 484.3 sq ft
  • Sleeps 2
  • 1 King Bed

LUXURY JUNIOR SUITE

  • 530.5 sq ft
  • Sleeps 2
  • 1 King Bed

BEACHFRONT JUNIOR SUITE

  • Bay view
  • 387.5 sq ft
  • Sleeps 2
  • 1 King Bed

PREMIUM JUNIOR SUITE

  • Ocean view
  • 487.3 sq ft
  • Sleeps 2
  • 1 King Bed

PREMIUM OCEANVIEW JUNIOR SUITE

  • Beach view
  • 484.3 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Similar properties

About this property

El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

4.5-star Kantenah property with private beach
Catch some rays on El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive offers 380 air-conditioned accommodations with free minibar items and safes. 30-inch Smart televisions come with cable channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and hair dryers. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, NÁAY SPA. Services include deep-tissue massages, facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 12 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars and 13 bars/lounges. Wireless Internet access is complimentary. This Colonial property also offers a fitness center, a garden, and a terrace. Onsite uncovered self parking and uncovered valet parking are complimentary.

El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive is a smoke-free property.

GOURMET PUB - This restaurant specializes in international cuisine and serves dinner only.
CULINARIUM - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Open daily.
ARRECIFES - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
GUACAMAYAS BAR - Onsite bar. Open daily.
LA CANTINA BAR - Onsite bar. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 12 restaurants
  • 13 bars/lounges
  • 2 beach bars
  • A coffee shop/cafe

Restaurants on site

  • ARRECIFES
  • CULINARIUM
  • GOURMET PUB
  • GUACAMAYAS BAR
  • LA CANTINA BAR

Things to do

  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Area rugs in room
  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with cable channels

Food and drink

  • Free stocked minibar
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Sensimar Resort Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Resort Riviera Maya Gourmet All Inclusive
Sensimar Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Riviera Maya Gourmet All Inclusive
Sensimar Resort Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Resort Riviera Maya Gourmet All Inclusive
Sensimar Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Resort Riviera Maya Gourmet All Inclusive Karisma
Hotel Sensimar Resort Riviera Maya, Gourmet - All Inclusive
Sensimar Resort Riviera Maya, Gourmet - All Inclusive Kantenah
Sensimar Riviera Maya Gourmet All Inclusive Karisma Kantenah
Sensimar Riviera Maya Gourmet All Inclusive Karisma
Sensimar Resort Riviera Maya Gourmet All Inclusive

El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 165 out of 270 reviews
Rating 8 - Good. 54 out of 270 reviews
Rating 6 - Okay. 34 out of 270 reviews
Rating 4 - Poor. 12 out of 270 reviews
Rating 2 - Terrible. 5 out of 270 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lori

Traveled with group, Traveled with partner
Liked: Amenities
The people are so nice. Property is beautiful. And food is abundant. Drinks made as strong as you want them.
Stayed 6 nights in Jan 2025

8/10 Good

Jaclynn

Stayed 8 nights in Dec 2024

10/10 Excellent

Alexandr

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great: a well-run hotel, great service, excellent and helpful staff, and many different food options.
Stayed 7 nights in Jan 2025

8/10 Good

Julie, Centerview

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Palms. Great Restaurants, great bar tenders, great room service. The rooms were outdated but big. The walls are hollow, so you can hear everything at night. The staff drives golf carts past guests on the guest walk ways, so it's kind of annoying. This resort has a beach night club every night until midnight that can be heard on the entire resort. Good beach, Free beach chairs and beach beds. Great resort for the price!
Stayed 5 nights in Jan 2025

6/10 Okay

Keeshan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and well manicured. There is lots to do on the resort but we found that it was difficult to know about these activities. The confusing part was the food. We found it difficult to find food consistently as either there were extremely long waitlists for the restaurants or they were closed. One night the seaside buffet and Mediterranean restaurants were both closed. I think it is important to keep in mind that you are between Tulum and Playa Del Carmen so you need to take cabs (20-30min) to get to the towns and explore if thats what you’re into. Lastly the resort really caters to the preferences of their visitors, namely music and food! There was no Mexican music and the food was hit or miss. Additionally there are not as many parties and dancing like other resorts, again if that’s what you’re into. Overall very nice resort, would recommend if you just want to lay on a beach, drink and eat
Stayed 5 nights in Dec 2024

10/10 Excellent

Jessica Marie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you want to experience a more quiet and tranquil holiday under a canopy of palm trees this is a must stay! Older resort with a eco vibe.
Stayed 7 nights in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Sharyl, Des Moines

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort and overall a great vacation experience. We had the more inclusive package. All food, drinks, minibar and room service were included but we did tip. Our room was nice, clean and comfortable. Staff around the resort work very hard to ensure guests have a great experience and keep the alcohol flowing. I was surprised at the quality of liquor available at the many beach bars and restaurants. The food was outstanding and you have some nice sit down dining options if you’re not a fan of buffets. Grab food from a beach grill or make a reservation for a top quality dinner. Only two of the many restaurants required reservations. The grounds are beautiful and the beach is pretty good - parts have restricted access to the ocean but just walk down a bit and grab a sunbed or cabana. We rarely used the many pools because the beach experience was so easy. I appreciated the evening entertainment- bands, DJs or shows. Overall I recommend this resort and would return. There were a few small inconveniences such as $40 for sunscreen at resort. The transfers to the airport were included but they sent us 5 hours before our flight. A catamaran snorkel trip is included which was fun - but you will also spend 4 hours of downtime on the beach. Pay attention when the travel guide explains the day. Bring a towel. The beach they take you to is lovely sugar sand and food & drink is included. We did pay extra for hydro therapy spa & beach massage at our resort which was nice!
Stayed 6 nights in Dec 2024

10/10 Excellent

Briana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! Very friendly staff, all rooms and restaurants were clean. Highly recommend! We’ll for sure go back
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Alexander, Maryville

Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Dec 2024

4/10 Poor

Shauna June

Traveled with partner
Liked: Staff & service
I unfortunately got food poisoning and spent 8 days in my room. They were going to charge us for medication the dr prescribed even though they made me sick. Didn’t receive 100 us credit and my ocean view room had no ocean view
Stayed 17 nights in Dec 2024

6/10 Okay

Ginger Lynn

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Half the staff tells you one thing and other tells you different. Spa staff will come around to try to sell you packages during breakfast, while laying out on beach and walking. Very obnoxious. The catamaran ride was great which was free. Maid staff never had a certain time- 7:30am, 8:30pm non stop. I ran back to room, didn’t hear women come in and I literally got scared thinking someone broke into room(husband was at bar). And everyday including the last 10 minutes waiting for cab, they continued to try to sell their memberships which is their version of time share.
Stayed 9 nights in Dec 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous grounds around the property, great beach and great food!
Stayed 9 nights in Nov 2024

8/10 Good

Sorina Daniela, Coquitlam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, I liked that it was a lot of shade on the beach, many palm trees, Bali beds, palapas, nice gardens, good services. Our room was in building 37, renovated room. The only things that need improvement is the buffet food in the morning especially, more variety needed!
Stayed 16 nights in Nov 2024

6/10 Okay

Nicole

Stayed 7 nights in Nov 2024

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Cami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Vashira

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, excellent service and beautiful grounds
Stayed 10 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property and stay! Would return!
Stayed 7 nights in Nov 2024

8/10 Good

CAMELA KAM YIN

Stayed 7 nights in Oct 2024

10/10 Excellent

Kyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to this resort for our honeymoon two years ago and had a wonderful time! We decided to come back for our second year anniversary and stay on the Palms side of the resort because we love the beauty of the Palms and the beach it offers. We have a had an amazing trip yet again! One of our truly favorite parts this year was all of the amazing staff we met. Can I just say you will find no better staff than at this resort! Wow! We absolutely LOVED meeting Benjamin. He is so outgoing, friendly, and soooo funny! We are so thankful we met him! His co-worker Luana is also amazing at pool volleyball, thankful for her skills on our team! I’d also like to call out more entertainment staff- Angel, Alexandro, and Maria were always great at inviting us to various activities. Loved painting my flower pot! And glad they encouraged us to play volleyball because that was also really fun! Jose & Luis gave us salsa dancing lessons which was also a great time. Timburcio is our favorite bartender, we frequently saw him at the swim up bar near us- he’s great! And last but not least, Karla, our concierge - request her to be yours! She is amazing! The beauty of this resort is breathtaking, but the staff make it a truly beautiful place. The weather wasn’t what we planned this time, but it really made us get to know more people and we are so thankful for that. It made this trip even more special! ❤️
Stayed 7 nights in Nov 2024

6/10 Okay

John

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Amenities
Property itself is beautiful and well manicured/maintained. Evening shows were great but there isn’t any daytime entertainment. Sky massage was incredible. Tomahawk dinner was excellent. Dining options were extremely limited as it seems there is not enough staff to operate any of the restaurants even at mid capacity. Restaurant and bar staff are extremely rude and univiting. 2 Cockroaches in the room but we were unable to switch rooms as we were told “half of the resort rooms are not open or ready for guests”. The following day the entire 3500-3700 blocks of rooms were fumigated. The “more inclusive” is a bait and switch. None of the mentioned included activities are available on the property but are located 1.5 hours away and you will be gone for over 10 hours. A nice relaxing time with my husband and our parents but none of us would return.
Stayed 7 nights in Nov 2024

8/10 Good

ELGIN

Stayed 4 nights in Oct 2024