El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

4.5 star property

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Photo gallery for El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

Exterior
12 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
4 outdoor pools
Beach bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • On private beach
  • Pool
  • All inclusive
  • Room service

Explore the area

Map
Km 95 Carretera Cancun, Tulum Kantenah, Riviera Maya, Carretera Playa, Kantenah, QROO, 77710
  • Cenote Azul
    ‪6 min drive‬
  • Tajma Ha Cenote
    ‪10 min drive‬
  • Xpu-ha Beach
    ‪13 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪265 min drive‬

Room options

JUNIOR SUITE

  • 441.3 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

SWIM UP JUNIOR SUITE

  • 441.3 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

PREMIUM SWIM UP JUNIOR SUITE

  • 484.3 sq ft
  • Sleeps 2
  • 1 King Bed

LUXURY JUNIOR SUITE

  • 530.5 sq ft
  • Sleeps 2
  • 1 King Bed

BEACHFRONT JUNIOR SUITE

  • 387.5 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

PREMIUM JUNIOR SUITE

  • 487.3 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

PREMIUM OCEANVIEW JUNIOR SUITE

  • 484.3 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Suite Superior

  • Sleeps 2
  • 1 Double Bed

Suite With Garden View

  • Sleeps 2
  • 1 King Bed

Suite Premium

  • Sleeps 2
  • 1 Double Bed

Suite With Garden View

  • Sleeps 2
  • 2 Queen Beds

Suite Luxury

  • Sleeps 2
  • 1 Double Bed

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About this property

El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

4.5-star Kantenah property with private beach
Catch some rays on El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive offers 380 air-conditioned accommodations with free minibar items and safes. 30-inch Smart televisions come with cable channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and hair dryers. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, NÁAY SPA. Services include deep-tissue massages, facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Some rates at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 12 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars and 13 bars/lounges. Wireless Internet access is complimentary. This Colonial property also offers a fitness center, a garden, and a terrace. Onsite uncovered self parking and uncovered valet parking are complimentary.

El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive is a smoke-free property.

GOURMET PUB - This restaurant specializes in international cuisine and serves dinner only.
CULINARIUM - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Open daily.
ARRECIFES - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
GUACAMAYAS BAR - Onsite bar. Open daily.
LA CANTINA BAR - Onsite bar. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 12 restaurants
  • 13 bars/lounges
  • 2 beach bars
  • A coffee shop/cafe

Restaurants on site

  • ARRECIFES
  • CULINARIUM
  • GOURMET PUB
  • GUACAMAYAS BAR
  • LA CANTINA BAR

Things to do

  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • Area rugs in room
  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with cable channels

Food and drink

  • Free stocked minibar
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

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El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 125 out of 215 reviews
Rating 8 - Good. 45 out of 215 reviews
Rating 6 - Okay. 29 out of 215 reviews
Rating 4 - Poor. 11 out of 215 reviews
Rating 2 - Terrible. 5 out of 215 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Sondra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food options were great. The seafood was fresh and tasty. Staff was friendly and the more inclusive options for excursions were fabulous. We went to Maroma Beach and the food there was outstanding. Fresh grilled fish. The only thing that could be improved was the check in process, not a lot of information was shared, and some of the outdoor furniture could really use a facelift. But overall it was a lovely place to stay.

8/10 Good

Traver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like that i had to pay 100 bucks because i used there towels from are room to clean up my throw up
Stayed 6 nights in Nov 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Second time to this property and it did not disappoint!!
Stayed 12 nights in Oct 2024

8/10 Good

katherine

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Room service as just ok. Had to ask for clean towels a couple times and one day our room wasn’t cleaned at all
Stayed 7 nights in Nov 2024

10/10 Excellent

david

Stayed 6 nights in Oct 2024

8/10 Good

Gilbert

Liked: Cleanliness, staff & service
Needs updates on rooms...and some food was average...not 4 to 5 star....overall like the resorts
Stayed 7 nights in Oct 2024

8/10 Good

Raul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta muy bonito, pero no hay suficientes shows en la noche y los que hay no estan muy buenos.
Stayed 7 nights in Oct 2024

10/10 Excellent

Beverley Diane, Stittsville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 11 th trip to Eldorado Seaside Palms. As always the grounds are immaculate, the staff are perfection. We really appreciate the litttle touches like having our room decorated for our anniversary and the turn down service at night. It’s what makes you feel very special. Our room request was accommodated and we had the beach front walkout in building 30. We love the abundance of Bali beds. While the weather did not cooperate this time around we had an amazing stay regardless. There were a few food issues ( Italian restaurant meals were so salty we could not eat them) but otherwise we found plenty of great food options. I was also sick with pneumonia this trip and needed to see the onsite doctor twice which was an Amazing experience. I am a nurse and so I really appreciated his professional approach. Dr Jonathan Gomez was fabulous and I really appreciate not only his care and attention but also that it did not break the bank to go and see him. Gloria who makes the morning tacos is one of the sweetest people you will ever meet. She made every morning start wonderful with her smile and attempt to teach us Spanish. With being sick my entire trip we did not get to any of the shows this time but know from past experience that they are all really good. We look forward to being back again next year
Stayed 9 nights in Oct 2024

10/10 Excellent

Alina

Fantastic beachfront resort! Great staff, fantastic service, impressive beach! Looking forward to returning soon.
Stayed 10 nights in Oct 2024

8/10 Good

Karen

Stayed 6 nights in Oct 2024

6/10 Okay

Alanna Dawn

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2024

8/10 Good

Latrena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. Since it was my birthday they upgraded my room! I enjoyed the food atmosphere and the more inclusive options were great! The catamaran with snorkeling was amazing!
Stayed 4 nights in Oct 2024

4/10 Poor

Andre

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms has a really big bug problem. Ants and other bugs all over the restroom. You can tell they are fully aware as every time they service the room they spray tons of bug spray all over the floor making it very slippery and unsafe. Not worth the bucks! The staff is very friendly until late at night because they don’t want to help then.
Stayed 4 nights in Oct 2024

10/10 Excellent

Wilford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the property was unique. I felt the true jungle experience.
Stayed 7 nights in Oct 2024

6/10 Okay

Ninneta

Liked: Cleanliness, staff & service
Stayed 6 nights in Oct 2024

6/10 Okay

Michael Allen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would prefer more mexican Dining options. Not so much gourmet.
Stayed 4 nights in Oct 2024

10/10 Excellent

Francisco

Stayed 3 nights in Sep 2024

10/10 Excellent

ANTHONY

Stayed 5 nights in Sep 2024

10/10 Excellent

Kevin Chase

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality and atmosphere were top notch
Stayed 5 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Buena en General
Buena en General, Muy buena en cuanto a Restaurantes y regular en atención en bares y playa, comenzó a llover y quédate esperando en el lobby porque solo cuando llegas y te vas o visitas Restaurant te atienden con cierta rapidez, si no llega como puedas a tu habitación.
Stayed 4 nights in Oct 2024

10/10 Excellent

Rosemarie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrival was late, only one night, restaurants limited.
Stayed 1 night in Sep 2024

6/10 Okay

Leon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the property grounds were well maintained didn’t like the food choices the shows were not that good and some of them you had to buy a bottle of wine or something inorder to get a table and sometimes you had to wait in line inorder to eat at the buffet
Stayed 7 nights in Sep 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great. The property could use a few updates and some of the rooms some of the pool conditions but overall, I would recommend this site for those who want to vacation in Mexico.
Stayed 3 nights in Sep 2024

10/10 Excellent

Darlene E

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Ben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how quiet the property was during the day. It was very relaxing. We didnt care for our room in the premium suites...We had room 101 and the cart traffic from the road and the walkway behind the building was loud enough to wake us. Also the elevator traffic around 1 and 2am was very loud in that room. Aside from the room, I feel that we would visit again.
Stayed 3 nights in Sep 2024