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El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive

OCEANFRONT POOL SWIM UP SUITE | View from room
Free minibar items, desk, blackout drapes, iron/ironing board
Poolside bar
Exterior
Exterior detail

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Km 95 Carretera Cancun-Tulum, Kantenah, QROO, 77710
  • Cenote Azul
    6 min drive
  • Tajma Ha Cenote
    10 min drive
  • Xpu-ha Beach
    11 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    265 min drive

Room options

View all photos for OCEANFRONT SWIM UP SUITE

Free minibar items, desk, blackout drapes, iron/ironing board

OCEANFRONT SWIM UP SUITE

  • 111.9 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for OCEANFRONT HONEYMOON SUITE

Free minibar items, desk, blackout drapes, iron/ironing board

OCEANFRONT HONEYMOON SUITE

  • 581.3 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for OCEANFRONT POOL SWIM UP SUITE

Free minibar items, desk, blackout drapes, iron/ironing board

OCEANFRONT POOL SWIM UP SUITE

  • 111.9 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Premium With Pool View

Free minibar items, desk, blackout drapes, iron/ironing board

Suite Premium With Pool View

  • Sleeps 2
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Suite Luxury With Beach View

Free minibar items, desk, blackout drapes, iron/ironing board

Suite Luxury With Beach View

  • Beach view
  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Suite With Sea View

Free minibar items, desk, blackout drapes, iron/ironing board

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

Similar properties

Front of property

El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

On private beach
Pool
All inclusive
Spa
4.3 out of 5, Excellent, (175)
The price is $422
per night
$422 total
includes taxes & fees
Dec 11 - Dec 12
El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

About this property

El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive

5-star Kantenah property with minibars
Catch some rays at the beach or spend the day relaxing at El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive's full-service spa. Then enjoy a meal at one of the property's 10 restaurants.
El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive offers 188 accommodations with minibars (stocked with some free items) and bathrobes. 30-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, slippers, and hair dryers.

This Kantenah property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

5 outdoor swimming pools are on site.
Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive features 5 outdoor swimming pools. Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars and 11 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers a terrace, a garden, and laundry facilities. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite uncovered self parking and uncovered valet parking are complimentary.

El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive is a smoke-free property.

El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive has 10 restaurants on site.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All meals, snacks, and beverages included

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 10 restaurants
  • 11 bars/lounges
  • 2 beach bars
  • A coffee shop/cafe

Things to do

  • 5 outdoor pools
  • Billiards/pool table
  • Full-service spa

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Area rugs in room
  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with cable channels

Food and drink

  • Free minibar (limited items)
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: USD 40

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Late check-out fee: USD 40

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

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El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 107 out of 196 reviews" "
Rating 8 - Good. 47 out of 196 reviews" "
Rating 6 - Okay. 22 out of 196 reviews" "
Rating 4 - Poor. 12 out of 196 reviews" "
Rating 2 - Terrible. 8 out of 196 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jacqueline, SCHENECTADY

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!! Would highly recommend…
Stayed 3 nights in Aug 2024

10/10 Excellent

Alexander Frias, Louisville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It’s a nice resort they had some issues with getting guests around the grounds of the property and a few repairs going on but overall we enjoyed our stay.
Stayed 7 nights in Aug 2024

2/10 Terrible

Kimberly

Disliked: Staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Mayra

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how friendly the staff was. Everything was so clean
Stayed 3 nights in Aug 2024

10/10 Excellent

Arturo Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was a cool experience all the staff where friendly
Stayed 4 nights in Aug 2024

6/10 Okay

Samer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a variety of restaurants, however, some of them couldn’t accommodate our group of 9, it was frustrating especially it’s a tourist spot and people travel in groups!?
Stayed 5 nights in Jun 2024

10/10 Excellent

LaTosha, Longview

Liked: Cleanliness, staff & service, property conditions & facilities
Like clean resort…
Stayed 8 nights in Jul 2024

10/10 Excellent

Thelma, Morganton.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice. It smelling amazing and very welcoming. All staff were super friendly and the food options were great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Leroy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came here for my birthday and everything was absolutely amazing!! The people are so nice and so helpful. This was my first time in a n All inclusive resort and i love every bit of it. The food was great, the views, the entertainment. Special shout out Luana & Benjamin!! They are the best!! they made our trip every bit of amazing! We will be back next year!
Stayed 4 nights in Aug 2024

10/10 Excellent

Mariisa

Liked: Cleanliness, staff & service, property conditions & facilities
This was such a beautiful and fun experience! I just wish I could have stayed longer. Everything was great and easy to get to. The staff were so nice and friendly, the food and drinks were nice. My only request was that they would play more latin music and less English to have gotten the full experience of being in Mexico. Can't wait to go back here again!
Stayed 4 nights in Aug 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Rachael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelled with a group and we had a great time. Staff was friendly and helpful. Plenty of dining options. The food can be hit or miss depending on tastes but there were some standouts. Loved the Asian restaurant and the 24 hour room service comes in handy and has decent options. I booked a beach massage and it was such an amazing experience, I definitely recommend visiting the spa for the hydrotherapy/spa treatment. However, one person in my group had asked about massage pricing and was quoted a crazy amount, and then when I called down to ask, I was quoted a much more reasonable price, so that was a little weird. The property is large so they have shuttles to transport you around, but the waits can be long and when traveling in a big group you end up having to separate a lot. The building on the suites side could use some love like a new coat of paint and some updates but otherwise everything was pretty great. We had first floor rooms that you could swim out into the main pool area which was fun.
Stayed 4 nights in Jul 2024

10/10 Excellent

Joe

All good
Stayed 6 nights in Jul 2024

4/10 Poor

Tiyana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I was really excited to stay here after the Hurricane, but my excitement dwindled when I stayed. The workers in general were friendly, but I missed a few days of my stay due flight issues and the hotel refused to refund my unused nights or offer me a date shift to modify my stay. My party consisted of 3 people and yet they put us in a room for 2 people and every time we ordered room service, they brought silverware for only 2 people and the bath towels were only for 2 people. We just felt we were not really taken care of properly. The best things about the hotel is the shuttle they offer to the airport and the swim up suite. The room itself was not in the best condition at all. We will never be staying at this resort again. Very disappointed.
Stayed 1 night in Jul 2024

10/10 Excellent

Rubén Leyte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Ashley

Stayed 1 night in Jul 2024

10/10 Excellent

Jasmine Asia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Previlson

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 3 nights in Jul 2024

2/10 Terrible

nathan

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible food was garbage raw sewage in my room all around bad experience
Stayed 5 nights in Jul 2024

10/10 Excellent

The Ideal

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay!!....Returning next year!!
Stayed 3 nights in Jul 2024

8/10 Good

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best customer service compared to other resorts and hotels i have been to in Mexico. The staff were very courteous and respectful! The rooms were clean, multiple dinning options. Please disclose on your amenities that “Free airport shuttle “ is only from cancun airport! There is also a sewer like smell around property exit that could use some attention. Overall, wonderful experience
Stayed 3 nights in Jul 2024

4/10 Poor

Karen

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The resort is huge, 3 properties together, the palms, suites and hidden beach. They have golf carts to shuttle you between places as suites did not really have restaurants, only for lunch was it open. So you have to go elsewhere for dinner and walking was an option if you don’t mind sweating. Everyone was really nice. When we checked in I pulled back the blankets and blood stains. How does a housekeeper put sheets on the bed and leave stained sheets on? So we called and they wouldn’t move us. Oh the couch had stains on it too. So did the curtain. All the light switches and outlets had dirt piled up on them and were sticky and gross. The lounge bed on balcony was stained there was also gunky dirty stuff on swim out pool railing I didn’t want to touch. We went to front desk and they said they would send a cleaning crew instead of moving us. They did replace the couch and change sheets. I was so upset I didn’t take photos of bed n couch before it was changed cuz I was just so upset and sad that our trip started that way. I did get photos of the other items. The staff for the most part was really friendly. Food was decent, Italian place was best. Room service tended to be cold upon delivery. Beach was nice on the palms side you can’t get to water on suites side. Free excursions that are included get booked fast n we were told no room until I basically cried to concierge. They do have airport shuttle and a ride to take you to city to shops after you spend two hours at a tour
Stayed 5 nights in Jul 2024

10/10 Excellent

Rashad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to see. The property was beautiful and maintained. Really enjoyed the restaurant, but they need more availability. The swim up suite was awesome.
Stayed 4 nights in Jul 2024

2/10 Terrible

Marquel

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024