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The Elms Hotel & Spa, a Destination by Hyatt Hotel

4.0 star property

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Photo gallery for The Elms Hotel & Spa, a Destination by Hyatt Hotel

Exterior
Couples treatment rooms, hot tub, body treatments, hydrotherapy
Indoor pool, outdoor pool, sun loungers
Lobby
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Spa
  • Parking included
  • Pet friendly
$178
includes taxes & fees
Sep 29 - Sep 30

Explore the area

View in a map
401 Regent St, Excelsior Springs, MO, 64024
  • Hall of Waters and Cultural Museum
    ‪11 min walk‬
  • Excelsior Golf Course
    ‪4 min drive‬
  • Fence Stile Vineyards and Winery
    ‪9 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪43 min drive‬

Room options

View all photos for Signature Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Signature Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(3 reviews)
  • 650 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Shower)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed, Accessible (Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed (Royal)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Presidential Suite, 1 King Bed with Sofa bed (Royal)

10.0 out of 10
Exceptional
(1 review)
  • 750 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Royal)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Royal)

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Royal)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds (Royal)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Suite, 1 King Bed with Sofa bed (Parlor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Royal Suite, 1 King Bed with Sofa bed (Parlor)

9.6 out of 10
Exceptional
(5 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(50 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Shower)

9.2 out of 10
Wonderful
(9 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 1 Queen Bed with Sofa bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed (Parlor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 Queen Bed (Parlor)

10.0 out of 10
Exceptional
(1 review)
  • 500 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (Parlor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Parlor)

10.0 out of 10
Exceptional
(12 reviews)
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Royal)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed (Royal)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds

8.4 out of 10
Very good
(19 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Parlor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 2 Queen Beds (Parlor)

8.0 out of 10
Very good
(5 reviews)
  • 550 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Elms Hotel & Spa, a Destination by Hyatt Hotel

4-star Excelsior Springs hotel close to Hall of Waters and Cultural Museum
Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a restaurant, 2 bars/lounges, and a 24-hour fitness center are onsite.
The Elms Hotel & Spa, a Destination by Hyatt Hotel offers 153 accommodations with iPod docking stations and safes. Beds feature down comforters. 42-inch LCD televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Excelsior Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 17 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
The Elms Hotel & Spa, a Destination by Hyatt Hotel features a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 11000 square feet (1022 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a sauna, and a terrace. Onsite self parking and valet parking are complimentary.

The Elms Hotel & Spa, a Destination by Hyatt Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11:00 AM.
Three Owls - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Tavern - Overlooking the pool, this brewpub serves light fare only. Open select days.
Cafe Soterian - This café serves breakfast only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Soterian
  • The Tavern
  • Three Owls

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,000 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Firepit
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1912
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Elms Excelsior Springs
Elms Hotel
Elms Hotel Excelsior Springs
Hotel Elms
The Elms Hotel Spa
The Elms Hotel Spa
The Elms Hotel Spa a Destination by Hyatt Hotel
The Elms Hotel & Spa, a Destination by Hyatt Hotel Hotel

The Elms Hotel & Spa, a Destination by Hyatt Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 1009 reviews
Rating 8 - Good. 253 out of 1009 reviews
Rating 6 - Okay. 113 out of 1009 reviews
Rating 4 - Poor. 52 out of 1009 reviews
Rating 2 - Terrible. 29 out of 1009 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Stayed 1 night in Mar 2025

10/10 Excellent

Carol, Dodge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property! We will return again. Indoor & outdoor pool & hot tub where great. Ghost tour was fun!
Stayed 2 nights in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent especially for room was supplied everyday very well. Everybody greet you with a posoirive response like good morning or how doung today. Always want to serve you.. We didn't like that our restursant waitress was also doing food room delivery. Message was the best we've every had 50 minute Swishish style.
Stayed 3 nights in May 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Thomas and Jeri

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

James

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This spa and hotel was amazing. Beautiful building, amazing accommodations and several restaurant choices attached to the hotel itself. Spa was nice. They do numerous styles of massages but also have a "grotto" which is a room with a dry and steam saunas, large hot tub, steam shower and an ice cold shower in addition to ice cold mint-scented washcloths to use. Outside was amazing too. The outdoor pool doesn't appear to have chlorine in it. Not sure if it is the spring water but it feels good and doesn't make your skin and hair feel dry. Outside is also a large amount of lounge chairs, a 20 person hot tub and bar! The grounds around it are also large and beautiful with gazebos, a meditation circle or stones and an herb garden. Oh and the hotel accepts dogs too! Out front they have a lawn with poo bag holder and can, like parks often have. One downside is there are no other dog amenities like any off leash area or.any spa features. Still, it is nice to be able to bring our dog!
Stayed 3 nights in May 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa and grotto.
Stayed 2 nights in May 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jay with the tour and the rest of the staff were great.
Stayed 2 nights in May 2025

10/10 Excellent

Autumn

Stayed 1 night in May 2025

6/10 Okay

Margaret

Traveled with family
Liked: Staff & service, property conditions & facilities
This is a beautiful, well-maintained hotel, and the staff are professional, helpful, and friendly. However, as a guest in a standard room, I felt like a second class citizen. The room had 2 queen beds which, theoretically, would mean 4 people could stay there, but the room had 1 packet of powdered cream and sugar for coffee and one desk chair, plus two small ottomans which served as tables, but certainly were not good for seating. We were also told that other rooms got real coffee mugs but our room was only supposed to have paper cups. I can’t imagine why Hyatt would want to make guests feel unworthy of the same treatment as everyone else.
Stayed 2 nights in Apr 2025

6/10 Okay

Louise

Beautiful property but too expensive. Should at least offer a free coffee and breakfast options.
Stayed 2 nights in May 2025

10/10 Excellent

Stephanie, Mountains Home

Stayed 3 nights in Apr 2025

8/10 Good

Danita

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didn't like that there was no mini fridge or microwave in the room for the price. The paranormal tour should be included. Staff were very friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Elms is a gem!

What a gem! The Elms was so comfortable and clean. We loved the privacy of the 5th floor along with the jetted tub! Thank you for a wonderful stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Deb

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and accommodating. The grounds were beautiful with all the tulips and other flowers. The Spa was relaxing and my massage was the best!
Stayed 2 nights in Apr 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic Hotel

We were returning north to MN. And stumbled upon this Lovely historic hotel. Staff wonderful, and I have never seen a more spotless room. Restaurant on sight. Nice sitting areas in lobby. Outside grounds were beautiful.
Stayed 1 night in Apr 2025

10/10 Excellent

Angie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE THE SPA AND THE GROTTO and all of the area around!
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old but luxurious hotel with eccentric features and a ton to do. The indoor pool, grotto, plunge pools and other activities are a ton of fun.
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, spa service was wonderful. So glad we did the Paranormal tour!
Stayed 2 nights in Apr 2025

10/10 Excellent

sally

Traveled with family
Liked: Amenities
Outdoor pool and spa are great. Flowers are beautiful
Stayed 1 night in Apr 2025

6/10 Okay

Amber

Stayed 3 nights in Apr 2025

6/10 Okay

Semra

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was a nice little getaway. I imagined it would be more relaxing but it was okay. I wish the massage therapists we had were more experienced.
Stayed 2 nights in Mar 2025