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Staybridge Suites Kansas City - Independence, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Staybridge Suites Kansas City - Independence, an IHG Hotel

Exterior
Property amenity
Suite, 1 Queen Bed with Sofa bed | In-room safe, desk, iron/ironing board, free WiFi
Restaurant
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Kitchen
    Kitchen

Explore the area

Map
19400 E 39th Place, Independence, MO, 64057
  • Centerpoint Medical Center
    9 min walk
  • Cable Dahmer Arena
    5 min drive
  • Midwest Genealogy Center
    6 min drive
  • Kansas City, MO (MCI-Kansas City Intl.)
    38 min drive

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, iron/ironing board, free WiFi

Suite, Multiple Beds

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

Studio Suite, 1 Queen Bed with Sofa bed | In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower) | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Room amenity

Suite, Multiple Beds

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

In-room safe, desk, iron/ironing board, free WiFi

Premium Suite

  • Sleeps 5
  • 1 Twin Bed

Similar properties

Exterior

Best Western Independence Kansas City

Pool
Breakfast included
Pet friendly
Parking included
4.4 out of 5, Excellent, (894)
The price is $169
per night
$199 total
includes taxes & fees
Dec 8 - Dec 9
Best Western Independence Kansas City

About this property

Staybridge Suites Kansas City - Independence, an IHG Hotel

3-star Independence hotel with in-room kitchens
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Staybridge Suites Kansas City - Independence, an IHG Hotel offers 102 air-conditioned accommodations with safes and coffee/tea makers. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Staybridge Suites Kansas City - Independence, an IHG Hotel features a 24-hour fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This Independence hotel also offers a library, barbecue grills, and concierge services. Complimentary self parking is available on site, along with a car charging station.

Staybridge Suites Kansas City - Independence, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym
  • Library
  • Seasonal outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 176 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per accommodation, per night (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property is professionally cleaned

We should mention

The seasonal pool will be open from May to September
Pool access available from 6:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Hotel Independence Kansas City
Staybridge Suites Kansas City Independence
Staybridge Suites Kansas City Independence Hotel
Staybridge Suites Kansas City - Independence Hotel Independence
Staybridge Suites Kansas City

Staybridge Suites Kansas City - Independence, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 189 out of 362 reviews" "
Rating 8 - Good. 84 out of 362 reviews" "
Rating 6 - Okay. 41 out of 362 reviews" "
Rating 4 - Poor. 23 out of 362 reviews" "
Rating 2 - Terrible. 25 out of 362 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room Very clean Beautiful courtyard & nice pool Disappointed that the hot tub was not working
Stayed 2 nights in Aug 2024

8/10 Good

Trista

Traveled with family
Liked: Property conditions & facilities
Was in a nice location, lots of restaurants, and stores around. 10 minute drive to Arrowhead stadium. Breakfast has good selection of options. Pool was outdoor only, had lots of seating. Only things I can complain about was bathroom door didn’t lock and ice maker leaked into the refrigerator are, otherwise hotel was very nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Arthur, Mesa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Chuck

Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Just OK, could of been much nicer.
You should have an ice machine so when peoples ice makers in their rooms don't work, they can have some ice. Also, no forks for the breakfast makes it pretty rough to eat anything but cereal. Shower and Sink in the bathroom have no water pressure. Which makes it hard to take a shower or even wash your face. Brushing your teeth, you might as well use the tub since it was the only place that had any pressure in the bathroom.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jesse

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Its was great, the clerk was great, she was very helpful. The room was perfect for the price. Plenty of choices to eat and shop.
Stayed 1 night in Jul 2024

6/10 Okay

Amber

Traveled with family
Disliked: Property conditions & facilities
Just ok
Room was awesome for a large family. Condition of the room wasn't awful but could use a little better cleaning. Shower didn't have very hot water. Staff friendliness could use some work. Don't be late to breakfast, she takes it down at a little after 9 and will not refill things. Hot tub was broken. For the price I paid this place could have been better with more to offer.
Stayed 2 nights in Jul 2024

4/10 Poor

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Matthew

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Jul 2024

2/10 Terrible

Jessica

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
I am extremely disappointed in the hospitality from start to finish. EBONY at the front desk was incredibly rude. When I walked up to the counter there was a group in-front of me and a group behind me I have no problem waiting my turn. Ebony was extremely nice to the family in front of me explaining all of the times for the pool and breakfast and directing them to their rooms. When it was my turn there was another lady who seemed like she was in training who asked me my name and that was all. I was never asked to show my ID or even a credit card for payment. She handed me my one card and Ebony whispers to her she only getting one in which I didn’t say anything because I know I could make it work. After handing me my card neither said anything to me explaining where my room was where breakfast or the pool was NOTHING she starts yelling at the family behind me to help them with whatever they needed. I stood there maybe a minute in shock mainly because they didn’t ask for my ID or credit card and then eventually I asked was I finished and she said yea your good so I walked off because I didn’t want my stay to be any worse. Well today comes for check out and my itinerary from Expedia states check out at noon which I agree is odd but about 10:45 I got a knock at the door with a rude guy asking about us checking out I told him what my itinerary said about noon and he stormed off. So we quickly packed up to leave. When my husband was loading the car he could hear the people at the
Stayed 1 night in Jul 2024

10/10 Excellent

BETHANY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Danica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Lisa

Traveled with family
Liked: Staff & service, room comfort
Friendly
Hotel had friendly staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Stayed 2 nights in May 2024

10/10 Excellent

Sandra

Stayed 2 nights in Mar 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff was very nice
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Suites were very clean and home like experience.
Stayed 2 nights in Apr 2024

10/10 Excellent

Marianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover location
We were on our way home from St. Louis and needed a hotel with an ev charger. Booking and check in went smoothly. Our car charged at the ChargePoint Charger outside for $11.05 overnight. The room was spacious and comfortable. Breakfast was really good with many dairy-free options.
Stayed 1 night in Apr 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, room comfort
Very comfy, clean and spacious.
Very comfortable, clean and spacious. Breakfast was very good, as well. Definitely recommend.
Stayed 1 night in Apr 2024

8/10 Good

Christy

Stayed 3 nights in Apr 2024

2/10 Terrible

George

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at front desk was rude like i was a tresspasser.
Stayed 1 night in Mar 2024

2/10 Terrible

Cindy

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
I totally understand that rooms purchased thru travel sites are generally lower-quality rooms. However, rooms purchased on these sites should be clean and useable. It was obvious when we arrived at our room that it hadn't been attended to in quite a while...layer of dust on the table surfaces, tv, etc. The bathroom wall by the shower was filthy. And, the couch cushions smelled very distinctly and strongly of urine. The poor housekeeping items I could deal with - like I said, I know the rooms are undesireables. However, the urine-smelling couch cushions were unacceptable. I did ask the front desk for fresh cushion covers and was told that there were none on hand but that a note would be made for our room for housekeeping to attend to that issue the next morning. We were there 3 days, and no one ever updated us on the status of our couch covers; so, we were unable to use the couch for our entire stay. Additionally, our stay included a Sunday - breakfast is until 10:30am that day. We arrived at the dining area at 10:05am, and most items at the hot counter were empty. The kitchen help informed us that there were not bringing out anything else hot but offered to add hot water to the empty gravy container to see if they could muster up enough to cover a biscuit. At checkout, I was informed that they just "got so busy" and were "short staffed" so things got overlooked. You're a hotel - it was spring break - don't you expect to be busy? Don't give excuses. Do better.
Stayed 3 nights in Mar 2024

2/10 Terrible

Karlie

Traveled with family and small children, Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service
Noisy guests past 3 am and we complained many times throughout the night. The staff didn’t do anything to help.
Stayed 2 nights in Mar 2024