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SpringHill Suites by Marriott Kansas City Plaza

2.5 star property

Choose dates to view prices

Photo gallery for SpringHill Suites by Marriott Kansas City Plaza

Property amenity
Exterior
1 bedroom, desk, iron/ironing board, free WiFi
1 bedroom, desk, iron/ironing board, free WiFi
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

Map
4500 Madison Ave, Kansas City, MO, 64111
  • Nelson-Atkins Museum of Art
    ‪18 min walk‬
  • Uptown Theater
    ‪3 min drive‬
  • Crown Center
    ‪6 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mobility Accessible, Roll-in Shower)

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds (Hearing Accessible)

  • 350 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 350 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Hearing Accessible)

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 King Bed (Hearing Accessible)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Tub)

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • 350 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 King Bed (Mobility Accessible, Tub)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hilton Kansas City Country Club Plaza

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1029)
$158 nightly
The price is $158 total
includes taxes & fees
Hilton Kansas City Country Club Plaza

About this property

SpringHill Suites by Marriott Kansas City Plaza

Hotel in West Plaza
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
SpringHill Suites by Marriott Kansas City Plaza offers 96 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Kansas City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
SpringHill Suites by Marriott Kansas City Plaza features an indoor pool and a 24-hour fitness center. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center and a meeting room. Event facilities measuring 324 square feet (30 square meters) include conference space. This business-friendly hotel also offers a terrace, a garden, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

SpringHill Suites by Marriott Kansas City Plaza is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Covered self parking on site (USD 18 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 324 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 18.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites by Marriott Kansas City Plaza Hotel
SpringHill Suites by Marriott Kansas City Plaza Kansas City
SpringHill Suites by Marriott Kansas City Country Club District

SpringHill Suites by Marriott Kansas City Plaza Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 385 out of 554 reviews
Rating 8 - Good. 103 out of 554 reviews
Rating 6 - Okay. 34 out of 554 reviews
Rating 4 - Poor. 17 out of 554 reviews
Rating 2 - Terrible. 15 out of 554 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service
There was absolutely no on-site or even nearby parking for guests arriving late; the front desk staff was extremely rude about it and wouldn’t even give recommendations on where to park. After leaving two of our vehicles overnight in a local garage, both cars had warnings from the cops about parking there overnight. When asked by the front desk staff if I preferred room service, I inquired if it was at an extra cost. When told room service was included in the daily rate, I gladly and thankfully agreed to it. However, in staying from Tuesday, March 13 through Saturday, March 16, room service never came into my room one time. There was a stain on the comforter I noticed the first night, by which I left a note, requesting a clean one (which never happened). The dirty towels piled up on the bathroom floor and I ran out of clean ones, having to ask for additional from the housekeeper passing by, cleaning other rooms. The trash in the bathroom was never emptied. Both the body wash and conditioner ran out in the shower, as did the two rolls of toilet paper (there were no extra available anywhere in the bathroom). I left notes around the room, asking for all of these things to be taken care of, but it was obvious that housekeeping never entered my room during my stay. Needless to say, I was very disappointed, especially because I had been specifically asked by the front desk staff if I wanted room service or not.
Stayed 4 nights in Mar 2025

10/10 Excellent

Dannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Cheryl, Farmington

Traveled with family
Disliked: Staff & service, amenities
The hotel overbooked myself and 8 other clients. We had to settle for a room that was too small/unkept for our needs. It was not particularly clean. Staff/Management blamed all issues on Expedia which was not true. Parking was awful/dangerous. Overall not a pleasant stay. Will not stay there again and would definitely not recommend.
Stayed 2 nights in Mar 2025

10/10 Excellent

Freeda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Star Experience

Our 1 Night stay was beyond expectations! We will definitely be back - we were surprised by the SHK staff with birthday balloons and bday card! From lobby to gym to room, it was all spotless! Great customer service! The lady who worked night on 3/7 deserves a huge shout out! She made sure we had a parking spot and took care of us.
Stayed 1 night in Mar 2025

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was as expected. Walking distance or the performing arts center and public transportations.
Stayed 1 night in Nov 2024

8/10 Good

Linda and Larry

Stayed 2 nights in Feb 2025

6/10 Okay

Pam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice and clean, but the outside walkway was not taken care of and it was icy and snowy, as well as the past going into the bottom of the parking garage.
Stayed 1 night in Feb 2025

10/10 Excellent

Gracia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Like the size of the room
Stayed 1 night in Feb 2025

4/10 Poor

melissa

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

FaDeanna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Bobby

Stayed 1 night in Oct 2024

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's close to my job and there is a liquor store and weed dispensary across the street!!!!!!
Stayed 1 night in Jan 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great, room was nice. The only complaint was the entry to their parking garage. It was a steep downhill with a wall at the bottom, which was a little scary being wintertime with icy roads.
Stayed 1 night in Jan 2025

10/10 Excellent

Darla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😀
Stayed 1 night in Jan 2025

8/10 Good

troy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jacob

Stayed 3 nights in Dec 2024

8/10 Good

Tyrone

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Weve stayed here on several occasions. When we’re in town its out go to hotel.
Stayed 1 night in Nov 2024

8/10 Good

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff is very friendly, and the property is clean. the beds and pillows are not so great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience overall! We loved the location and the hotel was newer and clean. A bit bummed to have to pay an additional fee per-night for parking and there definitely seems to be something off about the pool. The pool room chemicals in the air burned our eyes so badly we couldn’t stand it more than an hour, just sitting poolside, and the children were all coughing after being in for <30 minutes. There were two air purifiers in there, which did not seem to be helping the air quality at all, but something seems off about the ventilation in there.
Stayed 2 nights in Dec 2024

10/10 Excellent

Regina

Stayed 3 nights in Dec 2024

4/10 Poor

Tara

Traveled with family
Ran out of food early on Saturday and Sunday, ran out of coffee, no creamer available. Room had empty shampoo and body wash
Stayed 2 nights in Dec 2024

4/10 Poor

Stacy

Stayed 5 nights in Dec 2024

10/10 Excellent

Deena

Traveled with family and small children
Wonderful service. Beautiful facility.
Stayed 1 night in Dec 2024