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InterContinental Kansas City at The Plaza, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Kansas City at The Plaza, an IHG Hotel

Exterior
Outdoor pool, sun loungers
Exterior
Premium bedding, down comforters, in-room safe, desk
Daily full breakfast for a fee

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Laundry
    Laundry
  • Room service
    Room service
  • Pet friendly
    Pet friendly

Explore the area

Map
401 Ward Pkwy, Kansas City, MO, 64112
  • University of Missouri-Kansas City
    10 min walk
  • Kemper Museum of Contemporary Art
    16 min walk
  • Kansas City Art Institute
    16 min walk
  • Kansas City, MO (MKC-Charles B. Wheeler Downtown)
    16 min drive

Room options

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed, Balcony

  • 552 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, down comforters, in-room safe, desk

Premium Room

  • 325 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Balcony

  • 760 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Concierge, 2 Balconies)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom (Concierge, 2 Balconies)

  • 760 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, View (Plaza View)

Combined shower/tub, free toiletries, hair dryer, bathrobes

Premium Room, 1 King Bed, Balcony, View (Plaza View)

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Balcony, View (Plaza View)

Premium bedding, down comforters, in-room safe, desk

Premium Room, Multiple Beds, Balcony, View (Plaza View)

  • 325 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Balcony, View (Plaza View)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed, Balcony, View (Plaza View)

  • 760 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Business Lounge Access, View (Plaza View)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Double Beds, Business Lounge Access, View (Plaza View)

  • 455 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Balcony

Premium bedding, down comforters, in-room safe, desk

Classic Room, 1 King Bed, Balcony

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, View (Concierge, Plaza View)

Premium bedding, down comforters, in-room safe, desk

Classic Room, 1 King Bed, View (Concierge, Plaza View)

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

View from room

Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

  • 455 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Balcony, View (Plaza View)

Premium bedding, down comforters, in-room safe, desk

Classic Room, 1 King Bed, Balcony, View (Plaza View)

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, View (Plaza View)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Balcony, View (Plaza View)

  • 760 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, View (Plaza View)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Balcony, View (Plaza View)

  • 942 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

View from room

Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

  • 455 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible (Wheelchair)

Combined shower/tub, free toiletries, hair dryer, bathrobes

Classic Room, 1 King Bed, Accessible (Wheelchair)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Balcony, View (Plaza View)

Combined shower/tub, free toiletries, hair dryer, bathrobes

Premium Room, 1 King Bed with Sofa bed, Balcony, View (Plaza View)

  • 455 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds, Balcony, View (Plaza View)

Premium bedding, down comforters, in-room safe, desk

Premium Room, 2 Queen Beds, Balcony, View (Plaza View)

  • 455 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Balcony (Concierge)

Premium bedding, down comforters, in-room safe, desk

Classic Room, 1 King Bed, Balcony (Concierge)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Balcony, View (Plaza View)

Premium bedding, down comforters, in-room safe, desk

Classic Room, 2 Double Beds, Balcony, View (Plaza View)

  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

Premium bedding, down comforters, in-room safe, desk

Classic Room

  • 325 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Hilton Kansas City Country Club Plaza

Pool
Pet friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1015)
The price is $239
per night
$287 total
includes taxes & fees
Dec 8 - Dec 9
Hilton Kansas City Country Club Plaza

About this property

InterContinental Kansas City at The Plaza, an IHG Hotel

4-star hotel in Sunset Hill
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite.
InterContinental Kansas City at The Plaza, an IHG Hotel offers 371 accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature down comforters and premium bedding. Premium cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Kansas City hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
In addition to a seasonal outdoor pool and a children's pool, InterContinental Kansas City at The Plaza, an IHG Hotel provides a sauna and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 18 meeting rooms. Event facilities measuring 29000 square feet (2694 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and concierge services. Parking is available onsite for a surcharge.

InterContinental Kansas City at The Plaza, an IHG Hotel is a smoke-free property.

Full breakfasts are available for a surcharge between 6:30 AM and 11:30 AM on weekends.
American Slang - This brasserie serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Oak Room - Overlooking the garden, this lobby lounge serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 26 per night)
  • Covered valet parking on site (USD 32 per night)
  • Onsite parking includes off-street options

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:30 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • American Slang
  • Oak Room

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business center
  • 29,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 11 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per night
Service animals are welcome, and are exempt from fees
Up to 25 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 8.82 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Self parking fee: USD 26 per night
  • Covered valet parking fee: USD 32 per night
  • Pet fee: USD 75 per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont Hotel Kansas City
InterContinental Hotel Plaza
InterContinental Plaza
Plaza InterContinental
InterContinental Kansas City Plaza Hotel
InterContinental Kansas City Plaza
Intercontinental Kansas City At The Plaza Hotel Kansas City
Kansas City Intercontinental

InterContinental Kansas City at The Plaza, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 515 out of 1008 reviews" "
Rating 8 - Good. 212 out of 1008 reviews" "
Rating 6 - Okay. 125 out of 1008 reviews" "
Rating 4 - Poor. 88 out of 1008 reviews" "
Rating 2 - Terrible. 68 out of 1008 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

John

Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Lood

Wasn’t the most visually appealing…
Stayed 3 nights in Aug 2024

10/10 Excellent

Alex

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for our K.C getaway. The balcony is an awesome place to decompress and our kids loved the pools. Everyone was very friendly and helpful.
Stayed 2 nights in Aug 2024

6/10 Okay

Deon

Traveled with family
Disliked: Cleanliness
Nice. But could use some inprovement.
Our room was dirty. There was even blood on the bathroom wall. And they were busy and understaffed. It's still a nice hotel and I was stay again. But this was for sure an off weekend for them
Stayed 2 nights in Aug 2024

10/10 Excellent

JaVonta

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the evening entertainment in their lobby
Stayed 1 night in Aug 2024

10/10 Excellent

Eduard

Stayed 2 nights in Aug 2024

10/10 Excellent

Dai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Laila

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Charity

Stayed 2 nights in Aug 2024

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay there.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
I did not get the room I reserved and there was no appropriate action taken
Stayed 1 night in Aug 2024

10/10 Excellent

KISHORE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels we stayed in
Excellent location Walking distance to Country Club Plaza Room was modern and good view to the Plaza Loved it Beds are comfy and bathrooms modern Service staff were excellent and breakfast hearty Definitely would stay here multiple times and highly recommend this hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Siva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great staff, and excellent location
Stayed 1 night in Aug 2024

6/10 Okay

Gregory, Columbia

Traveled with family
Room service took towels but didn’t leave fresh ones. Self parking garage card scanner never worked
Stayed 2 nights in Aug 2024

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Christopher

Stayed 2 nights in Aug 2024

4/10 Poor

Bill

Stayed 5 nights in Aug 2024

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness
Needs modernizing. Bathroom tiny. Has outdated tub/shower. Property was not bad, but way overpriced for the amenities included.
Stayed 2 nights in Aug 2024

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was 3 and we were not able to check in until 5:45
Stayed 1 night in Jul 2024

6/10 Okay

Avenell

Business traveler
Bait and switch
Beware of Hotels.com pay for breakfast scheme. We paid for 5 and only got 2. It's a bait and switch. Customer service if very poor at Hotels.com
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Great Staff & Location - POOR Infrastructure
First, the location and staff were fantastic. Everyone who worked at the hotel was SO nice and tried their best. The hotel conditions were poor. We were promised "Plaza View" which looked out over a road and some dumpsters. The pool and pool deck were filthy, there were no towels. The phones never worked, not for room service, valet, etc. We asked for clean towels for hours. We had to dry off with a bath mat and hand towels. The bathroom smelled like sewage the entire time. There was simply not enough staff at this property. The line at the front desk was always long, and the phones were left ringing. I felt so bad for the hotel staff to have to work in such conditions with no support. For the cost of this hotel, I would never stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Pam

Liked: Cleanliness
Great location
Stayed 1 night in Aug 2024