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Birch Hill Suites Kansas City – Independence

2.0 star property

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Photo gallery for Birch Hill Suites Kansas City – Independence

Economy Studio, 2 Queen Beds, Non Smoking | Desk, bed sheets
Exterior
Reception
Property amenity
Fridge, microwave, stovetop

Reviews

5.6 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Air conditioning
  • Kitchen
  • Laundry
  • Free WiFi

Explore the area

Map
14800 E 42nd St S, Independence, MO, 64055
  • Cable Dahmer Arena
    ‪7 min drive‬
  • Kauffman Stadium
    ‪7 min drive‬
  • GEHA Field at Arrowhead Stadium
    ‪8 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪34 min drive‬

Room options

View all photos for Economy Studio, 1 Queen Bed, Non Smoking

Desk, bed sheets

Economy Studio, 1 Queen Bed, Non Smoking

  • 270 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Studio, 1 Queen Bed

Desk, bed sheets

Economy Studio, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Studio, 2 Queen Beds, Non Smoking

Economy Studio, 2 Queen Beds, Non Smoking | Desk, bed sheets

Economy Studio, 2 Queen Beds, Non Smoking

  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Birch Hill Suites Kansas City – Independence

Independence hotel with in-room kitchenettes
This smoke-free hotel features coffee/tea in a common area, laundry facilities, and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe and a vending machine.
Birch Hill Suites Kansas City – Independence offers 120 accommodations, which are accessible via exterior corridors. Kitchenettes offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations.

32-inch flat-screen televisions come with cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

Birch Hill Suites Kansas City – Independence features a vending machine, coffee/tea in a common area, and laundry facilities. Wireless Internet access is complimentary. This Independence hotel also offers express check-out, a front-desk safe, and an elevator. Limited complimentary onsite parking is available on a first-come, first-served basis.

Birch Hill Suites Kansas City – Independence is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (29 inch wide door)
  • Handrails in stairways (24 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 6:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
This property does not provide dishware in the rooms. Cookware, dishware, and utensils are available for a surcharge or guests may bring their own.
This property allows guests 18 or over to check in with valid military ID.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 10 per pet, per day, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property’s full housekeeping service is provided every 14 days. Partial service, consisting of bed sheets exchange and trash removal, is provided every 7 days. Additional housekeeping is available for the listed fee amount per requested service.

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crossland Hotel Independence Kansas City
Crossland Kansas City Independence
Crossland Kansas City Independence Aparthotel
HomeTowne Studios Kansas City Independence MO Aparthotel
HomeTowne Studios Kansas City Independence MO
Towne Stuos Kansas City Inpen
HomeTowne Studios Kansas City Independence MO
Birch Hill Suites Kansas City – Independence Hotel
Birch Hill Suites Kansas City – Independence Independence
HomeTowne Studios Kansas City Independence MO by Red Roof
HomeTowne Studios by Red Roof Kansas City Independence MO
Birch Hill Suites Kansas City – Independence Hotel Independence

Birch Hill Suites Kansas City – Independence Reviews

Reviews

5.6
Rating 10 - Excellent. 139 out of 990 reviews
Rating 8 - Good. 201 out of 990 reviews
Rating 6 - Okay. 190 out of 990 reviews
Rating 4 - Poor. 165 out of 990 reviews
Rating 2 - Terrible. 295 out of 990 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kayela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Dec 2024

8/10 Good

Lisa

Stayed 1 night in Dec 2024

2/10 Terrible

Connor

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checked in and left after we got to the room is was disgusting
Stayed 1 night in Dec 2024

6/10 Okay

Lisa

Disliked: Property conditions & facilities
Stayed 5 nights in Nov 2024

2/10 Terrible

Channing

Disliked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are awesome
Stayed 1 night in Nov 2024

2/10 Terrible

christopher

Traveled with group
Disliked: Amenities, property conditions & facilities
.Run down
Stayed 2 nights in Nov 2024

4/10 Poor

Robin

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Check in person was rude, had to wait for her to finish texting to acknowledge us. No TV remote in room. Missing light bulbs. Bathroom light only worked part of the time. Bathroom sink leaked on the floor. Two night stay, no maid service on first day, so no clean towels for second day. Smell of Marijuana everywhere including in the room
Stayed 2 nights in Nov 2024

10/10 Excellent

Eric

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We liked it because it was very close to walking to other places. We didn't like it when our neighbors were playing loud music til 2 or 3 in the morning
Stayed 9 nights in Nov 2024

8/10 Good

LINDA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
it was ok, it worked for what I needed
Stayed 1 night in Nov 2024

6/10 Okay

Sharon

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Price good
Wish I had taken pictures
Stayed 3 nights in Nov 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Shyann, Saint Joseph

Traveled with family and small children
Liked: Staff & service, amenities
The room had roaches and the water didn’t get hot at night at all or early in the morning but the staff was really nice ! And I feel like since they allow ppl to have animals they should make them Pick up the poop and discard it bc nobody wants to walk on it or smell it everytime they come out their door
Stayed 7 nights in Oct 2024

4/10 Poor

Robert

Stayed 2 nights in Sep 2024

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth
The room was very bare, with much visible damage on walls. The kitchen sink leaked, and the stove top did not work. No light in fridge. No towels provided for bathroom. The room was designated as no smoking but reeked of cigars. And the walls were far from noise proof. Also the fire alarm for the whole building went off at 4am because people were smoking inside on the 3rd floor.
Stayed 1 night in Oct 2024

2/10 Terrible

Treveyon

Stayed 2 nights in Sep 2024

2/10 Terrible

Nancy

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away!
This place was absolutely horrible! The TV didn’t work, they had no towels and it was dirty! The bed and pillows were absolutely uncomfortable!
Stayed 1 night in Oct 2024

2/10 Terrible

Domonique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Laura

Traveled with pets
Staff friendly and helpful
Stayed 1 night in Oct 2024

2/10 Terrible

Kelly

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Having been assigned a room on the 3rd floor on the opposite side from the office pretty much made the No Factor decision. I’m 60 years old and having to walk up 3 flights of stairs with baggage and my pet was not acceptable. The staff, although nice, should take each guest and help, or lack of into consideration. And age. The hotel may be under renovations, I’m not sure, but the floor of the room was covered with nails and screws. There was no toliet paper and no bath towels. The remote to the TV was in pieces and well just unacceptable. I left and did not go back. I am disapointed.
Stayed 4 nights in Sep 2024

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was great and very helpful. They were the most pleasant part of my stay there. The room wasn't very clean. The sheets had hair on them and the floor was not clean. In the middle of the night, on the first night there, there was a flying cockroach in the room. Housekeeping never came to my room, so I had to constantly ask for toilet paper. They never came to get the trash or give me fresh towels. Also, there was no phone in the room, so I had to constantly walk down to the office to get anything needed for the room.
Stayed 2 nights in Sep 2024

2/10 Terrible

Sadira

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family couldn’t even stay at the hotel it was so bad. Bathroom was disgusting! Kitchen area and refrigerator nasty! Floor was sticky! Oh yeah and the key didn’t work at all. When I let the front desk know she didn’t give me another one I was told to let them know when I need to get in my room. I was never offered another key! I would really like my money back we didn’t even stay in the room 3 hours.
Stayed 1 night in Sep 2024

10/10 Excellent

Erich

Liked: Cleanliness, staff & service, amenities
Very friendly and accomadating staff with excellent professionalism. Every staff member is more than willing to go above and beyond maling sure whatever you may need you get.
Stayed 1 night in Sep 2024

2/10 Terrible

Chris

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We decided not to stay the night there. After checking in we did not feel safe. There were some sketchy looking folks in the parking lot. People were sitting on the stairs and didn't want to move. At one point, someone had their phone out taking pictures or video of my family. We left before getting to our room and booked a room across town
Stayed 1 night in Sep 2024