Holiday Inn Kansas City Airport, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Kansas City Airport, an IHG Hotel

Exterior
Indoor pool
Premium bedding, laptop workspace, blackout drapes, iron/ironing board
Premium bedding, laptop workspace, blackout drapes, iron/ironing board
Daily cooked-to-order breakfast for a fee

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pool
  • Housekeeping
  • Parking available

Explore the area

Map
11728 N. Ambassador Drive, Kansas City, MO, 64153
  • KCI Expo Center
    3 min walk
  • Tiffany Greens Golf Course
    6 min drive
  • Zona Rosa Shopping Mall
    8 min drive
  • Kansas City, MO (MCI-Kansas City Intl.)
    5 min drive

Room options

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm, Mobility, Accessible Tub)

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Multiple Beds

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Standard Room, 1 King Bed, Accessible (Comm, Mobility, Accessible Tub)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Kansas City Airport, an IHG Hotel

3-star Kansas City hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Holiday Inn Kansas City Airport, an IHG Hotel offers 141 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Kansas City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Kansas City Airport, an IHG Hotel features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 9 meeting rooms. Event facilities measuring 1550 square feet (144 square meters) include a conference center. This Kansas City hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.

Holiday Inn Kansas City Airport, an IHG Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Burger Theory - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Extended parking on site (USD 7 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 8 to 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Burger Theory

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center (1,550 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 14 per person
  • Extended parking fee: USD 7 per night
  • Pet fee: USD 40.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Kansas City Airport Hotel
Kansas City Holiday Inn
Holiday Inn Kansas City Airport Hotel Kansas City
Kansas City Airport, An Ihg
Holiday Inn Kansas City Airport
Holiday Inn Kansas City Airport, an IHG Hotel Hotel
Holiday Inn Kansas City Airport, an IHG Hotel Kansas City
Holiday Inn Kansas City Airport, an IHG Hotel Hotel Kansas City

Holiday Inn Kansas City Airport, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 595 out of 1042 reviews" "
Rating 8 - Good. 274 out of 1042 reviews" "
Rating 6 - Okay. 96 out of 1042 reviews" "
Rating 4 - Poor. 40 out of 1042 reviews" "
Rating 2 - Terrible. 37 out of 1042 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Business traveler
Liz was super nice at the front. Breakfast offered a good variety. Nice room . Nice housekeeping
Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is by itself at an exit with no food or corner store.
Stayed 1 night in Jul 2024

10/10 Excellent

Lisha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay comfortable.
stay comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Michael C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Constance

Stayed 1 night in Aug 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport. Clean, comfy bed, staff was very accommodating.
Stayed 1 night in Aug 2024

2/10 Terrible

Jeremy

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Horrible and rude staff, incorrect information provided during my check in, and i wasnt even able to stay, staff named Sarah and another front desk clerk were very unhelpful and were very demeaning and rude
Stayed 1 night in Aug 2024

2/10 Terrible

Jarreau

Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stay Away
We tried to check in at normal check in time and our room wasn't ready yet. We were NOT the only ones waiting either. They told us about 15 minutes, so we went and grabbed some food, went back an hour later and it STILL wasn't ready. The staff was on edge. One even walked away from the front desk and left the other guy by himself because it was "too stressful". My family stood in the lobby for about an hour waiting for a room along with 3 other families also waiting for their rooms. They gave us keys saying it was finally clean and when we got there it wasn't clean at all. We had to change clothes in a dirty room so we wouldn't be late to our concert. The cleaning lady also took our room keys from us. We didn't get back until after midnight and luckily the room was ready by then. No one offered any compensation for all of the trouble. I would NEVER recommend this hotel to anyone. It was an absolute awful experience.
Stayed 1 night in Aug 2024

4/10 Poor

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
The folks in the room above me were screaming and crying and jumping on the floor until 1 am. Had to call the front desk at midnight and 1 am.
Stayed 1 night in Aug 2024

6/10 Okay

Hannah

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Water pressure is not good and the room was not the cleanest. The people in the hall were so loud from about 00-01:30am. Decent place but wouldn’t book again.
Stayed 1 night in Aug 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Whitney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The check in seemed to come with shift change. We waited while the staff seemed unconcerned about our being left waiting and didn’t even acknowledge that we were there. A simple acknowledgment of our presence and maybe an explanation of the delay would have been polite.
Stayed 1 night in Aug 2024

10/10 Excellent

Brita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the airport. Very soft & comfortable beds.
Stayed 1 night in Aug 2024

4/10 Poor

Skylar

Stayed 2 nights in Aug 2024

2/10 Terrible

Amanda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not recommend
From the very start this place was terrible. They booked another family to the room we were already in. They activated a key to the room we were already in. The room was dirty. There was a toothbrush in the bathroom and trash on the floor. The air conditioner didn’t work. Mind you we stayed in August in the heat of summer. Their only response to any of it was simply ok. No offer to accommodate our experience or to change rooms. Do Not Recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Traveled with family
Great
Great staff
Stayed 1 night in Jul 2024

10/10 Excellent

Gregory

Traveled with family
Liked: Amenities
Very good
Stayed 1 night in Jul 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Marti Jo

Stayed 1 night in Jul 2024

8/10 Good

Josie M

Stayed 1 night in Jul 2024

6/10 Okay

David

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024