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Holiday Inn Express Hotel & Suites Kansas City - Grandview by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Kansas City - Grandview by IHG

Free buffet breakfast
Exterior
Indoor pool
Exterior
1 bedroom, premium bedding, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
12801 S 71 Hwy, Grandview, MO, 64030
  • Kansas City Zoo
    ‪11 min drive‬
  • Starlight Theatre
    ‪13 min drive‬
  • GEHA Field at Arrowhead Stadium
    ‪17 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible, Tub)

Standard Room, 1 King Bed, Accessible (Communications, Accessible, Tub) | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications, Accessible, Tub)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower) | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Living Area)

Suite, 2 Queen Beds (Living Area) | 1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds (Living Area)

  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Living Area)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed (Living Area)

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

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Lobby

Comfort Suites Grandview - Kansas City

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  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very Good, (396)
$127 nightly
The price is $127 total
includes taxes & fees
Comfort Suites Grandview - Kansas City

About this property

Holiday Inn Express Hotel & Suites Kansas City - Grandview by IHG

Grandview hotel with indoor pool
Along with an indoor pool, this hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Hotel & Suites Kansas City - Grandview by IHG offers 72 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Grandview hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express Hotel & Suites Kansas City - Grandview by IHG features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.
Guests are offered a complimentary buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Electricity fee: USD 2.99 per accommodation, per night
  • Service fee: 3.00 percent

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Kansas City Grandview
Holiday Inn Express Kansas City Grandview
Grandview Holiday Inn
Holiday Inn Express Hotel And Suites Kansas City - Grandview
Grandview Holiday Inn
Holiday Inn Express Hotel Suites Kansas City Grandview
Holiday Inn Express Hotel Suites Kansas City Grandview
Holiday Inn Express Hotel Suites Kansas City Grandview by IHG

Holiday Inn Express Hotel & Suites Kansas City - Grandview by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 440 out of 865 reviews
Rating 8 - Good. 261 out of 865 reviews
Rating 6 - Okay. 79 out of 865 reviews
Rating 4 - Poor. 43 out of 865 reviews
Rating 2 - Terrible. 42 out of 865 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Rebecca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the smell of weed in the hallways and elevator. Our room was good though.
Stayed 1 night in Mar 2025

2/10 Terrible

Kelly

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I paid over $160 for a hotel with no tv and no curtains. I was above the entry to the hotel so my room was lit up like the day all night. I called and asked for batteries and curtiains at 7:50pm and sat there. I need to use the bathroom, didn’t, needed to brush my teeth, didn’t, need to change into my pjs, didn’t, needed to go to bed(I go to bed at 8 and wake at 3), didn’t. After 40 minutes I did all that. 40 minutes later after I was asleep, they came knocking. I didn’t have the energy to get out of bed and didn’t need batteries for tv remote anymore. Every time my eyes peeped open the entire night I freaked out thinking I had slept through my alarm because it was so bright in my room. When I checked out I was told the staff had forgotten to put the curtains up. I was told my concerns would be told to management. No discount. That’s awful expensive price for a hotel with no tv that I can’t even sleep in. I was there for 9.5 hours! I just needed a good night sleep!
Stayed 1 night in Feb 2025

4/10 Poor

Kenyatte

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Upon checking in you are required to pay $100 incidental fee in case something happens to the room during your stay. The $100 is supposed to be refunded upon check out. I checked in on 1/24/25 and as of today 2/11/25 the funds are still pending and not released. I have gone back to Holiday Inn and was told that the transaction was not cancelled and they went ahead an did it. However the cancelling of the transaction took place on 1/30/25 and again to date the funds are still showing pending with my banking institution. The other downfall is they invite those that don't have reservations to come into the lobby and get warm. Which is completely fine however when I stayed the man that was in the lobby when I checked in watched my every move. When I went to go and get my items out of my car, etc. etc. etc.. Other than this rooms are excellent....neat, clean 10/10.
Stayed 1 night in Jan 2025

4/10 Poor

Carrie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Lobby dirty, elevator dirty, bathroom dirty, pool closed
Stayed 1 night in Jan 2025

10/10 Excellent

Elsie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love m everything
Stayed 1 night in Jan 2025

10/10 Excellent

Norberto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,safe,professional. Morena is a good worker very professional and Rosario too
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

Disgusting business practices regarding check in

I was booked the room because of a state of emergency with roads shutting down and being unsafe to drive. Was booked the room and paid for but the front desk clerk refused to let me check in since I’m under the minimum check in age, even in this case of emergency. He turned me back into the below freezing after my mom tried to call and rectify the situation and a friend that was old enough also tried to help me check in!
Stayed 1 night in Jan 2025

8/10 Good

Tracy Brian

Stayed 5 nights in Oct 2024

2/10 Terrible

Taiwan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Treveon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Mike

Stayed 1 night in Sep 2024

6/10 Okay

Tim

Liked: Staff & service
Close to why we come to KC
Stayed 2 nights in Dec 2024

6/10 Okay

Andrea

Traveled with partner, Traveled with family
Liked: Cleanliness
The room was pretty clean but furniture looked a little worn. The bathroom was updated, but there was a chip on the base of the toilet (right where you would see it as you look down), and the bathroom sink was dirty & yellow under the rim. Comfortable pillows & mattress. The breakfast was good. The noise was pretty bad the first 2 nights. We could hear everything, with several people repeatedly talking loudly as they walked up & down the hall, knocking on their friend's doors. Didn't hear much the 3rd night because it was on Dec. 30th, on a Monday night, so probably very few people staying in the hotel that night. The heat/air conditioning seemed to have a mind of its own. We tried to adjust it because it was 78 degrees when we checked in (it was 55 degrees outside) but it was impossible to adjust the thermostat. We turned it on air conditioning, but it would adjust itself throughout the evening, going from 76 to 68 without us touching the thermostat. The front desk staff didn't sound very surprised, and did not offer to switch us to another room. Turned on a/c fan to drown out the noise in the hallway. I called the front desk to ask if they had a corkscrew we could borrow to open a bottle of wine but they said no. Not terrible, but would not recommend.
Stayed 3 nights in Dec 2024

8/10 Good

James

Traveled with partner
Was clean and quiet
Stayed 2 nights in Dec 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
It was great, quick and easy
Stayed 1 night in Dec 2024

2/10 Terrible

Martin

Stayed 2 nights in Nov 2024

10/10 Excellent

Troy

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort

Cold pool

The pool was so cold you couldn’t swim, average hotel otherwise.
Stayed 1 night in Dec 2024

10/10 Excellent

chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Stayed 3 nights in Dec 2024

2/10 Terrible

Keona

Stayed 2 nights in Nov 2024

2/10 Terrible

Kathryn

Stayed 1 night in Nov 2024

10/10 Excellent

Brian, Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Yoni

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was really nice and clean

Love it
Stayed 2 nights in Nov 2024

10/10 Excellent

Alan

Stayed 1 night in Nov 2024