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Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG

Exterior
Exterior
Indoor pool
Suite, 1 King Bed with Sofa bed | Room amenity
Suite, 1 King Bed with Sofa bed | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • Pet friendly

Explore the area

Map
19901 E Valleyview Pkwy, Independence, MO, 64057
  • Cable Dahmer Arena
    ‪14 min walk‬
  • Kauffman Stadium
    ‪11 min drive‬
  • GEHA Field at Arrowhead Stadium
    ‪11 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Communications)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, Multiple Beds (Wet Bar)

Standard Room, Multiple Beds (Wet Bar) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Multiple Beds (Wet Bar)

  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Communications)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • 323 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 323 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Communications)

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About this property

Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG

Independence hotel with indoor pool
This hotel features an indoor pool, a 24-hour fitness center, and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG offers 91 air-conditioned accommodations with safes and complimentary newspapers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This Independence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG provides a hot tub and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered. Event facilities measuring 225 square feet (21 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.
Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 225 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per night (maximum USD 75.00 per stay), plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 25 per night (maximum USD 75.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Independence-Kansas City
Holiday Inn Express Independence-Kansas City
Holiday Inn Express Hotel Independence-Kansas City
Holiday Inn Express Independence-Kansas City
Holiday Inn Express Hotel Suites Independence Kansas City
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Inn Express Hotel Suites Independence Kansas City
Holiday Inn Express Hotel Suites Independence Kansas City by IHG

Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 435 out of 755 reviews
Rating 8 - Good. 193 out of 755 reviews
Rating 6 - Okay. 72 out of 755 reviews
Rating 4 - Poor. 33 out of 755 reviews
Rating 2 - Terrible. 22 out of 755 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints.
Stayed 1 night in Dec 2024

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Rebecca

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Elevator wasn't working so we had to carry all our luggage for a family of 6 up and down 6 flights of stairs. When we checked in the woman who checked us in was very short and rude to me, when I asked her to clarify the hours for breakfast she rolled her eyes and raised her voice (almost to yelling) to repeat the hours.
Stayed 1 night in Dec 2024

10/10 Excellent

terry

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Deanna

Stayed 2 nights in Nov 2024

10/10 Excellent

Cj

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice, clean and quiet. Staff was very helpful and friendly. Would stay there again.
Stayed 1 night in Nov 2024

2/10 Terrible

Debra

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t stay walked in the door between the smell and that fact that it looked deserted I was not comfortable about staying.
Stayed 2 nights in Nov 2024

8/10 Good

Randall

Business traveler
Liked: Cleanliness, staff & service, room comfort
Great Hotel close to Arrowhead
Stayed 2 nights in Nov 2024

6/10 Okay

Amy

Traveled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not so comfortable
Definitely need a new cleaning crew or a revisit and how to clean the rooms the right way because I found a bunch of hairs between the sheets and my towels that’s gross and definitely need new beds. They’re very sunken in can literally feel the springs in the mattress. Had a very uncomfortable night actually ended up Checking out early.
Stayed 2 nights in Oct 2024

4/10 Poor

Anita

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not Up To Par
The room’s carpet and bathroom floors looked like they had not never been cleaned in quite a while. Beds were extremely uncomfortable. TV could have been a bit bigger for that room size. Bathtub looked very unsanitary Dirty hands prints on walls, especially the bathroom walls. Window blinds did not cover the entire window therefore it was ENTIRELY TOO MUCH night light coming through the window which made it difficult to sleep. Spiders in room, night front desk staff did not have spray to utilize to kill. It would be really nice if toilets could be taller.
Stayed 4 nights in Oct 2024

10/10 Excellent

Elizabeth

Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Roger

The fan in my bathroom didn’t work and the ice machine didn’t work on the third floor. It feels like it needs an update.
Stayed 1 night in Oct 2024

10/10 Excellent

Tina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all very kind and the room was nice and clean.
Stayed 1 night in Oct 2024

8/10 Good

Trevor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ladie at the front dest was really nice and personable! The hotel was clean and the room was clean. The pool area was nice and the spa worked! Breakfast was was alright as well. Definitely would stay here again!
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, amenities
Front staff was very friendly and efficient, check-in was very pleasant. Our bed was very comfortable and it was quiet considering how close we were to the interstate. The room did need some renovations, the carpet was terribly frayed were it met the tile, the window shade would not come up or down and showed obvious signs of wear. It was stuck about five inches from the bottom of the window.
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely would start again
Stayed 1 night in Jul 2024

6/10 Okay

Sue

Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable with dogs
Comfortable. Hotel didn’t get the message we we’re bringing our dogs, but made no complaints about it. Tub was painted over, but clean. Good areas to walk our two German Shepard Dogs, and dog waste area. Easy parking, decent breakfast so we didn’t need to grab fast food in our way out. This was an overnight on a cross country trip.
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Rooms were very clean. Comfortable beds. Easy to navigate to nearby attractions. Highly recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

angelita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024