Holiday Inn Express and Suites Kansas City Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express and Suites Kansas City Airport by IHG

Free daily buffet breakfast
Exterior
1 bedroom, desk, blackout drapes, iron/ironing board
Exterior
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping

Explore the area

Map
9550 NW Polo Dr, And Cookingham Road, Kansas City, MO, 64153
  • Zona Rosa Shopping Mall
    ‪2 min drive‬
  • Tiffany Greens Golf Course
    ‪3 min drive‬
  • KCI Expo Center
    ‪4 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪8 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Communications)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communications)

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (& Sofa Bed)

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed (& Sofa Bed)

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds (& Sofa Bed)

  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Holiday Inn Express and Suites Kansas City Airport by IHG

Kansas City hotel close to Zona Rosa Shopping Mall
This hotel features an indoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Holiday Inn Express and Suites Kansas City Airport by IHG offers 109 accommodations with complimentary newspapers and coffee/tea makers. 33-inch flat-screen televisions come with satellite channels.

This Kansas City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express and Suites Kansas City Airport by IHG features an indoor pool and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. A complimentary breakfast is offered each morning. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and laundry facilities.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to 1:00 AM at scheduled times and on request
  • Uncovered extended parking on site (USD 9 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2012

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 33-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Electricity fee: USD 1.99 per accommodation, per night
  • Service fee: 3.0 percent

We have included all charges provided to us by the property.

Optional extras

  • Uncovered extended parking fee: USD 9 per day
  • Credit card charges are subject to a surcharge of 3.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 5:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Kansas City Airport
Holiday Inn Express Kansas City Airport
Kansas City Airport Holiday Inn Express
Holiday Inn Express Kansas City Airport Hotel
Holiday Inn Express Suites Kansas City Airport
Inn Express Kansas City
Holiday Inn Express Suites Kansas City Airport
Holiday Inn Express Suites Kansas City Airport by IHG
Holiday Inn Express Suites Kansas City Airport an IHG Hotel
"Holiday Inn Express Suites Kansas City Airport an IHG Hotel"

Holiday Inn Express and Suites Kansas City Airport by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 559 out of 1000 reviews
Rating 8 - Good. 270 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 63 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Edgar

Stayed 1 night in Mar 2025

10/10 Excellent

Nolan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 1 night in Mar 2025

2/10 Terrible

Cindi

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Ok this was the worst night ever , the heater or what ever they have it’s so noisy that you have to decide between sleeping in silence or I’m cold ….. so loud Also they charge you 100 up front just in case you do something and they will give it back to you after 20 days … the staff on the reception…..
Stayed 1 night in Mar 2025

8/10 Good

Pauletta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ladybug invasion!

Had a problem with ladybugs in room everywhere, but staff moved us to a different floor and called an exterminator to address the problem.
Stayed 1 night in Feb 2025

8/10 Good

Jasmine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cold Swim

Everything was great. Indoor pool was freezing due to all of the windows being screwed open. Staff and service were great and helpful.
Stayed 2 nights in Feb 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent place for a one night stay

Checkin was quick. Room was comfortable and clean. Price was acceptable. Breakfast was better than average. My only disappointment is the amount of disposable plastic used for the breakfast, but they are not unlike other hotels in that regard.
Stayed 1 night in Feb 2025

8/10 Good

Kathleen

Stayed 1 night in Feb 2025

10/10 Excellent

Emily

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

8/10 Good

Sheila

Stayed 1 night in Jan 2025

8/10 Good

precious

Liked: Cleanliness, property conditions & facilities, room comfort

Cool stay

It was good the front desk lady was passive as hell and rude and the pool was cold but it was good
Stayed 2 nights in Feb 2025

10/10 Excellent

Gaye

Liked: Cleanliness, staff & service, property conditions & facilities
I wish more shopping was available
Stayed 3 nights in Feb 2025

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would return to hotel again

Easy check in, clean room. Disappointed pool was down but we were able to swim at pool at hotel next door. Breakfast was very good with lots of options.
Stayed 1 night in Feb 2025

10/10 Excellent

George

Awesome stay

Stay was Amazing and very peaceful.
Stayed 1 night in Feb 2025

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, comfortable bed, quiet property! Perfect for a night away!
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorite hotel for airport travel

Very clean room and bath. Friendly and helpful staff. I like the proximity to the airport and the shuttle service. I live two hours away, so this is always my choice for nights before early flights.
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Stayed 2 nights in Jan 2025

10/10 Excellent

Steven, Gretna

Stayed 1 night in Jan 2025

10/10 Excellent

Kourtney

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Nanci

Traveled with family
Easy check in, clean lobby, nice room
Stayed 2 nights in Jan 2025

4/10 Poor

Matt

Traveled with partner
Disliked: Staff & service, amenities
Took almost 30mins to check in after having a reservation and we were the only ones checking in. Also, the advertised hot tub did not exist even after calling and confirming prior to arrival that the property did indeed supposedly have a hot tub. Very disappointed overall for these 2 factors.
Stayed 1 night in Jan 2025

10/10 Excellent

Daryle, Lees Summit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed during blizzard. Shuttle was out of service because of that
Stayed 1 night in Jan 2025

8/10 Good

Margaret

Traveled with family
Liked: Staff & service
Stayed during a storm. Shuttles were not operating. Room was nice, pool was terrible!
Stayed 2 nights in Jan 2025

8/10 Good

Austin

Stayed 1 night in Dec 2024