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Hilton Garden Inn Independence

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Independence

Lobby
Indoor pool, sun loungers
Exterior
Exterior
Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Reviews

7.4 out of 10

Good

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • Breakfast available
  • Pool

Explore the area

Map
19677 E Jackson Dr, Independence, MO, 64057
  • Centerpoint Medical Center
    15 min walk
  • Cable Dahmer Arena
    17 min walk
  • Midwest Genealogy Center
    6 min drive
  • Kansas City, MO (MCI-Kansas City Intl.)
    36 min drive

Room options

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Accessible, Bathtub

  • 330 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 204 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (With Drinks-Snacks)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (With Drinks-Snacks)

  • 204 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

  • 204 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds (With Drinks-Snacks)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (With Drinks-Snacks)

  • 204 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

  • 204 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 204 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Independence

3-star Independence hotel with restaurant
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite.
Hilton Garden Inn Independence offers 200 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Independence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Hilton Garden Inn Independence provides a spa tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Hilton Garden Inn Independence has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:00 AM.
Hereford House Steakhouse - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; USD 7 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hereford House Steakhouse

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (24 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7.00 to 15.00 for adults, and USD 0.00 to 12.00 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Independence
Hilton Garden Inn Independence
Hilton Garden Inn Independence Hotel Independence
Hilton Independence
Hilton Garden Inn Independence Hotel
Independence Hilton Garden Inn
Hilton Garden Inn Independence Hotel
Hilton Garden Inn Independence Independence
Hilton Garden Inn Independence Hotel Independence

Hilton Garden Inn Independence Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 343 out of 1003 reviews" "
Rating 8 - Good. 262 out of 1003 reviews" "
Rating 6 - Okay. 177 out of 1003 reviews" "
Rating 4 - Poor. 133 out of 1003 reviews" "
Rating 2 - Terrible. 88 out of 1003 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeongyoon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 7 nights in Aug 2024

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities
The room needed updating as did the entire hotel.
Stayed 1 night in Aug 2024

2/10 Terrible

Sean

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was unprofessional and untrained. They didn’t properly check me in and then they threatened me repeatedly until I stood my ground firmly. Then they called the police to have me removed when they provoked me and threatened me repeatedly. I went back to tell the GM what happened over the weekend and she apologized but didn’t offer any way to make up for my very poor experience.
Stayed 3 nights in Aug 2024

10/10 Excellent

Andres

Liked: Cleanliness, property conditions & facilities
Great!
Stayed 3 nights in Aug 2024

2/10 Terrible

BONNIE

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing run down and filthy
Stayed 1 night in Aug 2024

2/10 Terrible

Sayeh

Disliked: Property conditions & facilities
Both bathroom sink and bath tub were clogged. The shower didn’t have hot water, the faucet was broken.
Stayed 1 night in Aug 2024

10/10 Excellent

Jerrald, Medford

Liked: Cleanliness, staff & service, property conditions & facilities
Like the hotel. It’s smaller and easier to navigate than huge hotels
Stayed 1 night in May 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Property conditions & facilities, room comfort
At check in, was given a room key to a room that was already occupied. Walked into someone else’s room. Went back to the front desk to get a new room and was told there was a new system and they were working out the ‘kinks.’ One elevator was broken and the working one was extremely slow. AC in room did not work properly.
Stayed 1 night in Aug 2024

4/10 Poor

Jessica

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed that this was a Hilton.
Our overall stay was not good. The bottom of our tub was dirty. When we showered it would not drain. Called the front desk and they said they would put in a maintenance request. That didn’t help the immediate problem. We couldn’t shower. We had blood stains on our sheets.
Stayed 1 night in Aug 2024

6/10 Okay

Jill

Liked: Staff & service
Disliked: Property conditions & facilities
We got good sleep but our room had a very musty smell.
Stayed 1 night in Aug 2024

6/10 Okay

Marcella

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Larry

Liked: Cleanliness, amenities, property conditions & facilities
The facility was good but tried to get the front desk and use the wake up function or tried to call front desk and it was always busy no one answered the phone nor could I get a wake up call
Stayed 1 night in Aug 2024

10/10 Excellent

Carrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms convenient to arrowhead stadium
Stayed 1 night in Aug 2024

10/10 Excellent

Otie

Traveled with group
To the point!!
It was good!
Stayed 1 night in Aug 2024

10/10 Excellent

Kayla

Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay. Room was clean. Things are a little outdated but it was overall great stay. Friendly staff. Lots of parking with bright lights.
Stayed 1 night in Aug 2024

2/10 Terrible

Laycee

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Scott

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean, the staff were polite & helpful. The second elevator needs fixing.
Stayed 3 nights in Aug 2024

8/10 Good

Lindsey

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice place to stay
Check in took quite a while due to system issues they were having. We asked for hypoallergenic pillows and were told they'd be brought up later since they were busy at the desk. We didn't get the pillows and by the time we got up to our room after a late concert, we were too tired to try and get them at 1am. The elevator was insanely slow considering the hotel only had 6 floors. Overall it was quiet, the rooms were spacious and clean, and parking was ample.
Stayed 1 night in Aug 2024

6/10 Okay

Kristy

Liked: Cleanliness, staff & service
Mini fridge didn’t work and didn’t realize it until we got ready to leave so our leftovers were questionable
Stayed 2 nights in Aug 2024

2/10 Terrible

Rachel

Traveled with group
Disliked: Cleanliness
Horrible check in. Front desk was super rude. Room wasn’t available until 5 pm. Dirty room. Smelled like sewer backup.
Stayed 1 night in Aug 2024

6/10 Okay

Yvonne

Traveled with partner
This property does NOT fit the Hilton standard. My non-smoking room smelled like a smoker was in there, furniture is extremely outdated, mattress was thin as paper and bed was poorly done and a used bar of soap was left in the shower. Honestly felt like I was staying at the Quality Inn.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sue

Traveled with family
The room was wonderful I asked for a walk-in shower but the tub had great grab bars so it was fine. The hot tub and pool were both top shelf.
Stayed 1 night in Jul 2024

10/10 Excellent

Jared

Liked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Brenna

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024