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Embassy Suites by Hilton Kansas City Plaza

3.5 star property

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Photo gallery for Embassy Suites by Hilton Kansas City Plaza

Lobby
Indoor pool
Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Hot Tub
  • Bar
  • Gym
  • Parking available

Explore the area

Map
220 W 43rd St, Kansas City, MO, 64111
  • Kansas City Art Institute
    ‪5 min walk‬
  • Kemper Museum of Contemporary Art
    ‪7 min walk‬
  • Country Club Plaza
    ‪10 min walk‬
  • Kansas City, MO (MKC-Charles B. Wheeler Downtown)
    ‪14 min drive‬

Room options

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed, Non Smoking

  • 595 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • 592 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Basic Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Basic Room, 1 King Bed, Non Smoking

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, Multiple Beds

Premium bedding, in-room safe, desk, iron/ironing board

Family Suite, Multiple Beds

  • 595 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking

  • 595 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing & Mobility)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (Hearing & Mobility)

  • 595 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 2 Double Beds, Non Smoking

  • 595 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (3x3 Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (3x3 Shower)

  • 595 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Kansas City Country Club Plaza

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1004)
The price is $144
per night
$174 total
includes taxes & fees
Feb 26 - Feb 27
Hilton Kansas City Country Club Plaza

About this property

Embassy Suites by Hilton Kansas City Plaza

Hotel in Midtown - Westport
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Buffet breakfast is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Embassy Suites by Hilton Kansas City Plaza offers 266 accommodations with video-game consoles and safes. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Kansas City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
In addition to an indoor pool, Embassy Suites by Hilton Kansas City Plaza provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with wired and wireless Internet access (surcharge).

This hotel offers access to a business center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Embassy Suites by Hilton Kansas City Plaza is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered each day.
220 West - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transportation

  • Area shuttle
  • Uncovered self parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • 220 West

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (40 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Banquet hall
  • Built in 1977
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Kansas City Plaza
Embassy Suites Kansas City Plaza
Embassy Suites Kansas City
Kansas City Embassy Suites
Embassy Suites Kansas City Plaza Hotel
Embassy Suites Kansas City Plaza
Embassy Suites by Hilton Kansas City Plaza Hotel
Embassy Suites by Hilton Kansas City Plaza Kansas City
Embassy Suites by Hilton Kansas City Plaza Hotel Kansas City

Embassy Suites by Hilton Kansas City Plaza Reviews

Reviews

6.6
Rating 10 - Excellent. 262 out of 1004 reviews
Rating 8 - Good. 214 out of 1004 reviews
Rating 6 - Okay. 203 out of 1004 reviews
Rating 4 - Poor. 176 out of 1004 reviews
Rating 2 - Terrible. 149 out of 1004 reviews

6.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unknown
Stayed 1 night in Oct 2024

8/10 Good

Sara

Stayed 1 night in Oct 2024

2/10 Terrible

Darla

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the worst embassy I stayed in. Had to pay $23 a night for parking. One elevator didn’t work so had at least a 10 minute wait going either up or down and carrying things I didn’t want to walk up 7 flights. I’m 65. Didn’t even know there was a parking garage until I left. The front desk guy just told me go around the corner there’s parking. I got there at night alone had to make several trips to get in and I was outside of the building in a parking lot beside the building. Had to walk a long way with my stuff to get in. There were always groups of people just right at the door you had to walk through with your stuff rude didn’t try to open the door for you with your hands full smoking marijuana. It was my scariest experience ever! And I know marijuana smell my husband is in law enforcement and I worked in the court system for over 30 years. I got to my room and stayed. It was awful! Couldn’t use a cart for my luggage as you could barely have room in the elevator for one person and a suitcase. We were packed in there like sardines because of the long wait time. I could never advise anyone to stay at this location.
Stayed 2 nights in Nov 2024

4/10 Poor

Desiree

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Outdated rooms with ruined carpet and very musty
Stayed 1 night in Nov 2024

4/10 Poor

Jeffrey

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was definitely lacking. The staff were unprofessional in looks and demeanor . I have stayed at this property many times over the years. It has not been kept up and is showing its age. Definitely not worth the price point.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Chris

Disliked: Cleanliness, property conditions & facilities
Room was dirty, shower didn't work; faucet handle in the shower was ready to fall off as well as the one on the sink. Terrible, old outdated place
Stayed 2 nights in Oct 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Isabel García

Excellent
Stayed 2 nights in Oct 2024

6/10 Okay

Judy

Traveled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Rooms were not new...old carpet ..old bathroom appocances...Staff and hospitality was excellent..breakfast could be better..room service needed every day.
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Our stay was really good. The hotel was clean, staff was nice. The front windows and balcony door (sealed) allow quite a bit of noise in. The rooms were quite except the noise from the common area and traffic.
Stayed 1 night in Oct 2024

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, room comfort
Good
Room was clean and comfortable
Stayed 4 nights in Oct 2024

4/10 Poor

Jeremy

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The first morning we woke up and didn’t have any hot water, the lady at the front desk was extremely rude and said the whole hotel is out we can’t help you and don’t have a time when it will be back on.
Stayed 3 nights in Oct 2024

10/10 Excellent

CHANDRA

Stayed 1 night in Aug 2024

10/10 Excellent

Eugene

Stayed 1 night in Sep 2024

6/10 Okay

dale

Traveled with group, Traveled with family
Liked: Cleanliness, amenities
the suite had two rooms but only a bathroom in the master. asked to move to another room but was informed all rooms were configured the same way
Stayed 5 nights in Sep 2024

6/10 Okay

David

Traveled with family
Disliked: Amenities, property conditions & facilities
just average. very dated and needs basic upgrade in rooms and halls
Stayed 2 nights in Sep 2024

6/10 Okay

Joy, Salina

Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Madison

Stayed 3 nights in Sep 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
The location and the atmosphere
Stayed 2 nights in Sep 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Kasha

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband was assaulted on this property and now has a concussion, two broken ribs, and panic attacks from the incident. The property does not have cameras in the lot to show violence on their property. The staff is more concerned about getting the paper filled out recognizing the incident than about the people victimized on their property. I would not recommend this property for families. It is not safe, and the hotels know it.
Stayed 1 night in Sep 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Brittany, KANSAS CITY

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property could use some updaing.
Stayed 1 night in Sep 2024