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Embassy Suites by Hilton Kansas City Plaza

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Kansas City Plaza

Lobby
Indoor pool
Exterior
Reception
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Hot Tub
  • Gym
  • Parking available
  • Pool

Explore the area

Map
220 W 43rd St, Kansas City, MO, 64111
  • Nelson-Atkins Museum of Art
    ‪11 min walk‬
  • Uptown Theater
    ‪18 min walk‬
  • Crown Center
    ‪4 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪34 min drive‬

Room options

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed, Non Smoking

  • 595 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • 592 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Family Suite, Multiple Beds

Premium bedding, in-room safe, desk, iron/ironing board

Family Suite, Multiple Beds

  • 595 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking

  • 595 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing & Mobility)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (Hearing & Mobility)

  • 595 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 2 Double Beds, Non Smoking

  • 595 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (3x3 Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (3x3 Shower)

  • 595 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Kansas City Country Club Plaza

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1012)
$131 nightly
The price is $131 total
includes taxes & fees
Hilton Kansas City Country Club Plaza

About this property

Embassy Suites by Hilton Kansas City Plaza

Hotel in Midtown - Westport
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Buffet breakfast is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Embassy Suites by Hilton Kansas City Plaza offers 266 accommodations with video-game consoles and safes. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Kansas City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
In addition to an indoor pool, Embassy Suites by Hilton Kansas City Plaza provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with wired and wireless Internet access (surcharge).

This hotel offers access to a business center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Embassy Suites by Hilton Kansas City Plaza is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered each day.
220 West - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transportation

  • Area shuttle
  • Uncovered self parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • 220 West

Things to do

  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (40 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Banquet hall
  • Built in 1977
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Kansas City Plaza
Embassy Suites Kansas City Plaza
Embassy Suites Kansas City
Kansas City Embassy Suites
Embassy Suites Kansas City Plaza Hotel
Embassy Suites Kansas City Plaza
Embassy Suites by Hilton Kansas City Plaza Hotel
Embassy Suites by Hilton Kansas City Plaza Kansas City
Embassy Suites by Hilton Kansas City Plaza Hotel Kansas City

Embassy Suites by Hilton Kansas City Plaza Reviews

Reviews

6.6
Rating 10 - Excellent. 280 out of 1006 reviews
Rating 8 - Good. 211 out of 1006 reviews
Rating 6 - Okay. 194 out of 1006 reviews
Rating 4 - Poor. 167 out of 1006 reviews
Rating 2 - Terrible. 154 out of 1006 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

Overall condition of the hotel was sub par. The whole hotel is very outdated and, in some places, falling into disrepair. The whole hotel needs to be renovated. The carpets in the room were dirty and felt like they hadnt been shampooed in years. The bathroom in the room was small and dirty as well. We chose to eat dinner at the hotel and the dining area was small & dirty. And the oven was broken so a lot of the menu was unavailable. The breakfast area was also dirty and the tables & chairs were damaged and old. The breakfast food was ok, but not as good compared to other Embassy Suites that we've stayed at. We dont plan on visiting this hotel again.
Stayed 1 night in Mar 2025

10/10 Excellent

Erin

We always love staying here
Stayed 1 night in Jan 2025

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Orleans Road Trip

Have never stayed in an Embassy Suites and to be honest, with the weather soo cold while we were there the atrium is really nice to enjoy! Room suite was good sized, small fridge, small microwave. very large bedroom area and comfortable bed. We were traveling with our dog so the extra space helped. of all the places we have been so far, their breakfast is still the best :)) They also provide complimentary drink tickets for their evening HH,was a nice way to get out of your room for a bit. overall I'd stay here again.
Stayed 2 nights in Feb 2025

4/10 Poor

April

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Everytime I've stayed here the pool gets shut down from kids horse playing...hot tub always full of unattended kids ...I haven't been able to use the pool or hot tub every time I'm here if it wasn't for that it would be great but kids seems to run around here unattended and causing issues every time I'm here definitely not coming back

6/10 Okay

Lauren

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

TLC needed

Staff was awesome, all around. Room 1103 needs a little TLC black mold on the ceiling and my daughter tripped on the carpet, which is very worn. Stains on all furniture and the bathroom fan doesn’t work.
Stayed 1 night in Feb 2025

4/10 Poor

Marcus

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I want to give a shout out to Aaron at the front desk he helped meet all my needs, and went above and beyond to Make things right for me!!
Stayed 1 night in Feb 2025

10/10 Excellent

shirley

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
They where so nice and friendly. It was a beautiful place. Easy to get to St Lukes.
Stayed 1 night in Feb 2025

6/10 Okay

Michael

Business traveler, Traveled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower took awhile to get hot. Jets didn’t work on hot tub. Everything else was great!
Stayed 1 night in Feb 2025

2/10 Terrible

Derek

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Don

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a cool place to be when you go downtown.
Stayed 2 nights in Feb 2025

10/10 Excellent

Marlene

Business traveler, Traveled with family
Liked: Cleanliness, amenities
Rooms could use new furniture. Couch cushions were torn.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Carpet bad

Breakfast was excellent. The pool was lots of fun except not the warmest. But room needed much repair. The carpet was old and my kids hurt their feet on the spikes coming thru the carpet.
Stayed 2 nights in Feb 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Rron

Liked: Cleanliness, property conditions & facilities
It was good for family
Stayed 2 nights in Feb 2025

6/10 Okay

Lorine

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Could get no sleep because the people above me kids run around jump and bumping dog barking loud
Stayed 1 night in Feb 2025

2/10 Terrible

michael

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Horrible experience. Tried to check in at 8pm. Got there and told the rooms aren't ready. I checked in, payed and was told my keys will be ready when I get back. I had an event so I got back at midnight came back around. Went to the front desk and was told the room still isn't ready. The rep said he was off and he'll text the manager to help me. 30 min later manager came and gave me the key. I booked a kings suite and was given a room with 2 queens. Front informed me that my room was double booked.
Stayed 1 night in Feb 2025

2/10 Terrible

Ernest

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Property very dated, pool was closed, room was dirty, towels in our room had makeup from a previous guest, there were bugs in our room, the heat wasn’t working in our room. The employees seemed good and did give us points towards another Hilton stay, but I wouldn’t stay here if you have another option.
Stayed 1 night in Feb 2025

8/10 Good

Daneisha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room definitely need to be updated, it was damaged in give bathroom and along the wall in the bedroom
Stayed 1 night in Feb 2025

10/10 Excellent

April

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was crazy but other than that very nice place
Stayed 1 night in Feb 2025

2/10 Terrible

Jennifer

Stayed 1 night in Feb 2025

8/10 Good

Wayne

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Ron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Timothy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
$25 bucks to park is a bit extreme!
Stayed 1 night in Feb 2025