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Courtyard by Marriott Kansas City Downtown/Convention Center

3.0 star property

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Photo gallery for Courtyard by Marriott Kansas City Downtown/Convention Center

Exterior
Lobby sitting area
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Parking available
  • Gym

Explore the area

Map
1535 Baltimore, Kansas City, MO, 64108
  • Kansas City Convention Center
    ‪8 min walk‬
  • T-Mobile Center
    ‪9 min walk‬
  • Crown Center
    ‪15 min walk‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 333.7 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 333 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 333 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 426 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 427 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

  • 427 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Room, 1 King Bed with Sofa bed, Non Smoking

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 333 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Room, 2 Queen Beds (Hearing Accessible)

  • 427 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Room, 2 Queen Beds, Non Smoking

  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Courtyard by Marriott Kansas City Downtown/Convention Center

3-star hotel in Crossroads Arts District
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Courtyard by Marriott Kansas City Downtown/Convention Center offers 153 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch Smart televisions come with satellite channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Kansas City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Courtyard by Marriott Kansas City Downtown/Convention Center features an indoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a business center and 2 meeting rooms. This business-friendly hotel also offers gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite parking is available (surcharge).

Courtyard by Marriott Kansas City Downtown/Convention Center is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Bistro - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered valet parking on site (USD 35 per night)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2016
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with cable/satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 25 for adults, and USD 5 to 25 for children
  • Covered valet parking fee: USD 35 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6 AM to 11 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Kansas City Downtown/convention Center Hotel

Courtyard by Marriott Kansas City Downtown/Convention Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 448 out of 751 reviews
Rating 8 - Good. 182 out of 751 reviews
Rating 6 - Okay. 62 out of 751 reviews
Rating 4 - Poor. 28 out of 751 reviews
Rating 2 - Terrible. 31 out of 751 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't go during a chiefs game

Ran out of valet parking, had to park out back during a chiefs game. Lucky to have found a spot
Stayed 1 night in Jan 2025

8/10 Good

Lyndsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Rick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean place
Stayed 3 nights in Jan 2025

8/10 Good

Loren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and nice. Only parking offered was $35 valet or you had to pay to park your car and walk at night in downtown KC. Rooms were spacious enough and clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

Great location and staff was very friendly and knowledgable about the area. Room was clean and spacious.
Stayed 1 night in Jan 2025

10/10 Excellent

Alissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean
Stayed 1 night in Jan 2025

10/10 Excellent

Liang

Stayed 1 night in Jan 2025

6/10 Okay

Gia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

4/10 Poor

Chester Neil

Stayed 2 nights in Dec 2024

6/10 Okay

Kathryn

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
$110 to park vehicles. Bar only open few hrs. No breakfast. Staff was great except bar. Tables dirty. Very expensive with high price for things such as parking that should be included. Rooms very nice and spacious. Cleaning staff fantastic. Have to drive to everything except Kaufman center
Stayed 2 nights in Dec 2024

10/10 Excellent

Czarina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Oct 2024

2/10 Terrible

Gretta

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We booked this hotel for a weekend stay, consciously booking a room with 2 beds (and paying a difference in rate for this). Upon checkin, we went to our room and were placed in a room with one bed. It was not mentioned at check in our room type was switched. We called down to inquire about what happened and before finishing our sentence the staff cut us off to say they don’t know what to tell us, we can try again tomorrow if we want. There was no sympathy or attempt for resolution from anyone we spoke to. Caitlin was particularly rude on several encounters. Upon checking out, the interaction was short and curt and after I attempted to confirm my email for receipt, I still have not received one from my stay. We overheard several guests discussing the attitude of the desk on our way out. We did go down the next day and have our room switched, which was appreciated. On our final day, housekeeping knocked on our door twice at 8:30am (checkout is at noon) and then again at 10:15am. This just added on to our frustration. Overall, our stay would have been fine, even given the incorrect room type, had the staff shown any sympathy and attempted any sort of resolution. At the minimum, I would think you would offer the difference in rate back if you’re not able to accommodate the original booking. The hotel conditions were perfectly fine, rooms were clean and public areas were nice, but the staff lacks friendliness making it an overall unpleasant stay.
Stayed 2 nights in Dec 2024

8/10 Good

Carle

Traveled with family
Disliked: Cleanliness, staff & service, amenities
There is nothing to add
Stayed 1 night in Dec 2024

2/10 Terrible

Angelique

No parking for guest and no concern

We did not even stay at the hotel! We booked it because we had an event and wanted to stay close to it and have a nice time we got there and there was no valet and there was nowhere to park the suggested for parking lots around the property were booked full. It was a busy night in the city and they said when we come back after event, hopefully there is space when we got there at 11 o’clock at night. There were still no parking spaces so we would have to park almost 4 blocks away and they could not offer us any additional resources except pointing out the other garages that were full. We had a booked tonight, so I’m trying to understand. How was there not enough parking and no concern if we had to park four blocks away to our car.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Grace

Stayed 1 night in Nov 2024

10/10 Excellent

Darwin

Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew, Westminster

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet needs to be staffed better but very nice staff and easy to check in
Stayed 1 night in Nov 2024

10/10 Excellent

Soonhee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Jamikaa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Check in check out

Check in was delayed due to them not having our reservation in the hotel system. Then check out qas delayed because there was no message in their system that said we paid
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

Disappointed traveler

The amenities have decreased since the last time I stayed here. They no longer provide bottled water for the rooms and the parking is abysmal for someone who cannot use valet due to value items in the vehicle.
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024