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Comfort Suites Independence - Kansas City

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Independence - Kansas City

Blackout drapes, iron/ironing board, free WiFi, bed sheets
Indoor pool
Indoor pool
Exterior
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Pet friendly
  • Breakfast included
  • Gym

Explore the area

Map
19751 E Valley View Pkwy, Independence, MO, 64057
  • Cable Dahmer Arena
    14 min walk
  • Centerpoint Medical Center
    4 min drive
  • Midwest Genealogy Center
    6 min drive
  • Kansas City, MO (MCI-Kansas City Intl.)
    38 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Bathroom sink

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 376 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Accessible, Non Smoking

  • 376 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 376 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, Non Smoking

  • 376 sq ft
  • Sleeps 5
  • 2 Queen Beds OR 1 Twin Sofa Bed

View all photos for Suite, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, Non Smoking

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Similar properties

Exterior

Best Western Independence Kansas City

Pool
Breakfast included
Pet friendly
Parking included
4.4 out of 5, Excellent, (894)
The price is $91
per night
$109 total
includes taxes & fees
Dec 11 - Dec 12
Best Western Independence Kansas City

About this property

Comfort Suites Independence - Kansas City

Independence hotel close to Cable Dahmer Arena
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a business center.
Comfort Suites Independence - Kansas City offers 88 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with single sofa beds. 38-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 14 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Comfort Suites Independence - Kansas City provides a spa tub and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This Independence hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Comfort Suites Independence - Kansas City is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Single sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 38-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served or permitted at this property
Guests under 14 years old are not allowed in the spa tub, and guests under 16 years old are only allowed in the swimming pool, fitness facility, and spa tub with adult supervision

Property is also known as

Comfort Suites Hotel Independence
Comfort Suites Independence
Comfort Suites Independence Kansas City Hotel
Comfort Suites Independence Kansas City
Comfort Suites Independence - Kansas City Hotel
Comfort Suites Independence - Kansas City Independence
Comfort Suites Independence - Kansas City Hotel Independence

Comfort Suites Independence - Kansas City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 481 out of 961 reviews" "
Rating 8 - Good. 319 out of 961 reviews" "
Rating 6 - Okay. 92 out of 961 reviews" "
Rating 4 - Poor. 40 out of 961 reviews" "
Rating 2 - Terrible. 29 out of 961 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Blanca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Wilbur

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Daryl

Disliked: Cleanliness, property conditions & facilities
Decent cheap hotel
Hotel is in constant need of repair. Beds were worn, ac doesn’t work well but does work. Mold in bathrooms and last 3 times we stayed there, the pool and hot tub have been closed. Minimal service workers but plenty of desk people so you’ll wait on your room
Stayed 1 night in Aug 2024

10/10 Excellent

Wade

Stayed 1 night in Aug 2024

6/10 Okay

Sally

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
In general the staff were friendly, however our room wasn't so great. They are under remodel but haven't started the first floor yet. The toilet in our room wobbled and kept running unless you messed with the handle just right, our window was broken at the seal so air from outside was leaking in, and the AC in our room did not work properly. They were booked so couldn't switch us rooms but also didn't try and really offer a solution to get the AC working in our room. Unfortunately had to sleep in a hot/humid room and was told they couldn't refund us or discount our room either. I understand they are renovating but it was very frustrating being at an outdoor concert to then come back to a 75 degree room and no chance of it cooling down.
Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Stayed 1 night in Jul 2024

6/10 Okay

Louise, Grand Junction

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property for one night, 2 weeks in a row. Both times the AC was very poor - nearly nonexistent. Me and my grandkids slept in a hot room and didn’t much rest. I should have complained at the front desk but we were exhausted from 12 hour drives each time and just didn’t feel like fooling with it. I think we will choose a different hotel on our passes through from now on.
Stayed 1 night in Jul 2024

6/10 Okay

Burl

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The only cleaned the rooms every three days.
Stayed 3 nights in Jul 2024

6/10 Okay

Louise, Grand Junction

Liked: Cleanliness, staff & service
The AC was too warm. Almost too hot to sleep.
Stayed 1 night in Jul 2024

6/10 Okay

Felix

Stayed 1 night in Jul 2024

8/10 Good

Elisabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Overall, a good experience. Nice room, breakfast food pretty standard for this quality of hotel. The staff was all very pleasant.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rebeckah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and friendly staff. Beds were comfy and clean rooms.
Stayed 1 night in Jul 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service
Quick service
Stayed 1 night in Jul 2024

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay
Stayed 2 nights in Jun 2024

8/10 Good

Cameron

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were on a short family vacation and it was perfect for our family of 5
Stayed 1 night in Jun 2024

8/10 Good

Vera

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice visit
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Minh, Indianapolis

Traveled with partner
Old mattress.. no support
Stayed 4 nights in Jun 2024

10/10 Excellent

Curtis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will stay at this place again when in Kansas city
Stayed 1 night in Jun 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Catherine

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Would not stay again!
General hotel cleanliness was poor. Floors in lobby & door hallways were dirty with food & trash all over. The elevator floor had spilled cereal on the floor from the time we checked in and still there when we checked out 2 days later. The room was for the most part clean but bathroom floor had not been swept or mopped in quite some time. Our daughter slept on the pull out couch, front desk was reluctant to give us bed linens for it telling me it was already in the room. I had already checked the room thoroughly before asking and it there was none. I told her she could come check if she didn’t believe me and her response was “I can’t leave the desk”. She then handed me only a blanket. I asked for sheets to cover the mattress and pillows. She went back and got me sheets but refused to give me pillows telling me the pillows were on the bed. I said there were pillows on the bed for me and my husband but would like pillows for my teen daughter. She refused saying “people ask fòr pillows all the time and then steal them”. This was insulting and really uncalled for. The person in charge of the breakfast buffet both mornings was playing loud rap music, singing and “dancing” while sitting in his chair. One morning when he was closing things down he dropped something and loudly yelled “what the FU**!” Completely inappropriate with families sitting in there eating. Pool and hot tub not working and apparently have been out of service for 2+ years according to another guest
Stayed 2 nights in Jun 2024

10/10 Excellent

jose Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Thank
Stayed 4 nights in Jun 2024

10/10 Excellent

Tim

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, instead of one pending transaction for my stay, it was doubled, so not thrilled about that. I do believe it's not their fault, but something to look out for, for potential customers.
Stayed 3 nights in Mar 2024