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Comfort Suites Independence - Kansas City

2.5 star property

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Photo gallery for Comfort Suites Independence - Kansas City

Blackout drapes, iron/ironing board, free WiFi, bed sheets
Free daily continental breakfast
Laundry room
Lobby
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Gym
  • Pet friendly
$105
includes taxes & fees
Sep 30 - Oct 1

Explore the area

View in a map
19751 E Valley View Pkwy, Independence, MO, 64057
  • Cable Dahmer Arena
    ‪11 min walk‬
  • Kauffman Stadium
    ‪9 min drive‬
  • GEHA Field at Arrowhead Stadium
    ‪10 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪46 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Bathroom sink

Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 376 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Accessible, Non Smoking

7.0 out of 10
Good
(8 reviews)
  • 376 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 376 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, Non Smoking

8.6 out of 10
Excellent
(40 reviews)
  • 376 sq ft
  • Sleeps 5
  • 2 Queen Beds OR 1 Twin Sofa Bed

View all photos for Suite, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, Non Smoking

7.4 out of 10
Good
(13 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

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  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, 668 reviews
Candlewood Suites Kansas City - Independence by IHG

About this property

Comfort Suites Independence - Kansas City

Independence hotel close to Cable Dahmer Arena
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Comfort Suites Independence - Kansas City offers 88 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with single sofa beds. 38-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 14 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Comfort Suites Independence - Kansas City provides a hot tub and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This Independence hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Comfort Suites Independence - Kansas City is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Renovated entire property - September 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Single sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 38-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served or permitted at this property
Guests under 14 years old are not allowed in the hot tub, and guests under 16 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision

Property is also known as

Comfort Suites Hotel Independence
Comfort Suites Independence
Comfort Suites Independence Kansas City Hotel
Comfort Suites Independence Kansas City
Comfort Suites Independence - Kansas City Hotel
Comfort Suites Independence - Kansas City Independence
Comfort Suites Independence - Kansas City Hotel Independence

Comfort Suites Independence - Kansas City Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 484 out of 1006 reviews
Rating 8 - Good. 308 out of 1006 reviews
Rating 6 - Okay. 119 out of 1006 reviews
Rating 4 - Poor. 54 out of 1006 reviews
Rating 2 - Terrible. 41 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Aaron

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had no hot water in our bathroom. Made it very inconvenient after a long day at the ball fields.
Stayed 1 night in May 2025

8/10 Good

Jim

Stayed 3 nights in May 2025

4/10 Poor

Michael

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The room was a good size and seemed mostly clean but there was no hot water, very little water pressure, and it was obvious that people were smoking weed in the hotel in multiple rooms because the entire hotel smelled of it. We were lucky to be on the end so it was not as bad as the middle of the hotel where it was awful.
Stayed 1 night in May 2025

6/10 Okay

Jeremiah A

Traveled with partner
Disliked: Amenities
Staff was friendly and positive. Walls seemed very well insulated from outer noise. Good assortment of breakfast choices. Rooms felt clean. Hot tub was under maintenance. No hot water for the shower in the room either.
Stayed 1 night in May 2025

6/10 Okay

Debra

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
No hot water in shower and dangerous stepping out of tub
Stayed 1 night in May 2025

6/10 Okay

william

Traveled with family
Disliked: Cleanliness
Property was dirty-melted soap in soap dish, curly hairs on bathroom floor, food on carpet, windows dirty etc
Stayed 2 nights in May 2025

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in May 2025

10/10 Excellent

Meredith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was so kind, even when my big group of kids was eating breakfast and spilled yogurt. Clean, comfortable and rooms are big. Shower heads could use updating but that’s not a big deal when everything else is great.
Stayed 1 night in May 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Amanda

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

This place needs some renovations

This hotel was is deep need of a renovation. It was filthy. We were in town for a mini vacation with the kids only to find out the hot tub was closed and the pool was ice cold. The shower was turned on to full heat and was still an ice cold shower. Don’t know all across the carpet barefoot-unless you want sticky feet. We asked for a refund upon checkin to find another place to stay, but were denied due to not giving a 24 hour notice. Don’t waste your money on this dump.
Stayed 1 night in May 2025

6/10 Okay

Hunter

Traveled with family
Nice location
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Overall, the hotel was fairly nice. It did have some issues. There was no hot water for showers in the morning and I’ve read online on other reviews that that was an issue. If you looked real close, it wasn’t very clean. It was outdated. The bed was comfortable the pillows were OK. The pool was cold. The hot tub was not filled to the top over the Jets to be able to use. The breakfast was OK, Eggs a little runny. The location was good the room was really big. The check-in process was easy as well as checkout, and the front desk was very helpful.
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and ready. Staff friendly and professional.
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas

Excellent facilities and near lots of places to eat.
Stayed 2 nights in May 2025

6/10 Okay

Nolan

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The whole floor above us was jumping off of their beds all night long and when I went to call down to the front desk, the phone didn't even work. When I took a shower in the morning, the water was ice cold. I will say the folks at the front desk were extremely nice and helpful. Phylis was extremely kind and helped with any questions that we had.
Stayed 1 night in May 2025

6/10 Okay

Janet

No hot water, hot tub broken, indoor pool ice cold.
Stayed 1 night in May 2025

10/10 Excellent

Lovetia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased ! Good location,felt safe and reasonable price! Loved the room!
Stayed 1 night in May 2025

6/10 Okay

Chris

Traveled with family
Liked: Cleanliness, staff & service
TV was half broken, hot tub was not hot and half empty, shower water was luke warm at best for morning shower with faucet turned all the way to hot
Stayed 2 nights in May 2025

10/10 Excellent

Berta

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy on and off
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Was good. Breakfast was ok.. could use some upgrades. Bathroom door was peeling on the bottom, definitely looked bad..
Stayed 1 night in May 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was very friendly
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

We traveled to see baseball games. Hotel had good proximity to the stadium, shopping & restaurants. Friendly, helpful staff. Room was spacious & comfortable. Could use updating. Some areas needed repair, cleaning above & beyond the duties of housekeeping.
Stayed 2 nights in May 2025

2/10 Terrible

Michaela

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty. No others available. Hot tub was broken. Shower has no hot water.
Stayed 2 nights in May 2025

4/10 Poor

Lisa

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Upon arrival on 5/10/25, a customer approached the front desk and told everyone standing in line that the water in the pool and hot tub were both cold. We were not going to use these amenities any way so I didn’t think much of it. Later I went to take a shower and there was no hit or warm water. I called front desk and they said that the water heater has been struggling lately and many people were trying to take a shower at the same time, so please wait and try again in 15 minutes. Waited , but no warm or hot water that night or the next morning. I asked for a discount or refund, but they said they couldn’t because I used Expedia to book my room.
Stayed 1 night in May 2025