Best Western Plus Kansas City Airport-KCI East

3.0 star property

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Photo gallery for Best Western Plus Kansas City Airport-KCI East

Exterior
Suite, 1 King Bed, Non Smoking (with Sofabed) | Premium bedding, pillowtop beds, desk, blackout drapes
Indoor pool
Premium bedding, pillowtop beds, desk, blackout drapes
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
11130 N Ambassador Drive, Kansas City, MO, 64153
  • KCI Expo Center
    ‪17 min walk‬
  • Tiffany Greens Golf Course
    ‪5 min drive‬
  • Zona Rosa Shopping Mall
    ‪7 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪6 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(21 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • 324 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(11 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking (1st Floor;Pet Friendly)

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Best Western Plus Kansas City Airport-KCI East

Hotel in Tarrytown
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Best Western Plus Kansas City Airport-KCI East offers 79 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with queen sofa beds. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Best Western Plus Kansas City Airport-KCI East features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 1200 square feet (111 square meters) include a conference center. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. A roundtrip airport shuttle is complimentary to guests during limited hours. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Plus Kansas City Airport-KCI East is a smoke-free property.

A complimentary on-the-go breakfast is served between 6:00 AM and 9:00 AM on weekdays.
Bistro - Onsite bistro. Guests can enjoy drinks at the bar.

Languages

English, German, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to 11:00 PM
  • Free self parking on site
  • Uncovered extended parking on site (USD 7 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bistro

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,200 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 4 2025 to March 12 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 7.00 per day
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Best Western Plus Airport-KCI
Best Western Plus Airport-KCI Hotel
Best Western Plus Airport-KCI Hotel Kansas City East
Best Western Plus Kansas City Airport-KCI East
Best Western Plus Kansas City Airport-KCI East Hotel
Best Western Plus Airport-KCI East Hotel
Best Western Plus Airport-KCI East
Best Western Plus Kansas City Airport-Kci East Hotel Kansas City
Best Western Plus Kansas City Airport KCI East
Holiday Inn Kansas City
Kansas City Holiday Inn
Holiday Inn Express Kansas City
Best Western Plus Kansas City Airport-KCI East Hotel
Best Western Plus Kansas City Airport-KCI East Kansas City
Best Western Plus Kansas City Airport-kci East Hotel Kansas City

Best Western Plus Kansas City Airport-KCI East Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 557 out of 1074 reviews
Rating 8 - Good. 285 out of 1074 reviews
Rating 6 - Okay. 115 out of 1074 reviews
Rating 4 - Poor. 66 out of 1074 reviews
Rating 2 - Terrible. 51 out of 1074 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Robert

Stayed 1 night in Dec 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Nkechi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Property is ok and front desk was great. She was welcoming, but the property needs a little touch up
Stayed 1 night in Dec 2024

10/10 Excellent

John, Santa Rosa

Traveled with family
Always a comfortable experience and a clean facility.
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy front desk answered all our questions and was clear in instructions and guidance
Stayed 1 night in Dec 2024

8/10 Good

Caireen

Stayed 1 night in Nov 2024

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got the jetted tub king suite. Everything was clean and we had plenty of towels. Bed was nice; a little stiff but that’s a personal preference. 25 minute drive to Crown Center Shopping Mall. Quiet area, easy parking, night staff gentleman was so sweet. We didn’t take advantage of the bar but breakfast was great! So much food. Eggs, sausage links, potatoes, danish, etc. would stay again. :)
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly, but a little far from the active part of the city.
Stayed 1 night in Dec 2024

6/10 Okay

Desirae

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Amer

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The floor in the room was not flat, hence the bed was low from the head and high from legs side. It was a bad night !
Stayed 1 night in Dec 2024

10/10 Excellent

Ricardo

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Dec 2024

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service is above and beyond!
The staff at this Best Western in Kansas City went ABOVE AND BEYOND to help me. I used their park and fly service to get from the hotel to the airport. My plane got delayed and then canceled, and they made four trips to take me to the airport, pick me up, take me back, and pick me up again. On the 4th trip, they asked if I had eaten any nutritious food. I said no, not since breakfast when they had picked me up from the airport the first time after having dropped me off the first time, and they made me a cheeseburger and would not accept payment for it from me, they wanted to do that to brighten my day. The fact that they cared so much spoke volumes! Their customer service will make you feel like you are the most important person in the world. The hotel was clean, the bed was comfortable, and the breakfast was good quality. As a middle aged female traveling by herself I felt extremely safe the entire time. I can’t thank them enough for their hospitality, and their kindness on a bad day. They made it a lot more better to handle! Anytime I’m in the KC area and need a hotel, I’m choosing this one everytime!
Stayed 1 night in Dec 2024

4/10 Poor

Melissa

Traveled with family and small children
Disliked: Staff & service, amenities
Not happy wanted to eat they said it was open until 10 went down at 845 already closed
Stayed 1 night in Dec 2024

10/10 Excellent

Terry, Ruskin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Charmain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Joshua, Baytown

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There is no way I could ever recommend this property. We had two rooms and both of them were gross. One smelled like urine in the bathroom and there were bug carcasses everywhere on the floor of the bathroom under the vanity. The table tops had soiled soda in both rooms (or something sticky) and the vinyl headboards were disgusting. Walls were dirty in places and the light switchs were also dirty. The TV’s were old and outdated. In one of the rooms, the fitted sheet was upside down. Cobwebs in the corners of ceilings and the areas around the AC as well as behind nightstands were gross with trash and bug carcasses. This property needs some serious deep cleaning on the rooms and updating, for the prices they charge for the rooms. Im not sure I can ever stay at another Best Western property if this is indicative of what the brand offers.
Stayed 1 night in Dec 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a good breakfast. The room and bathroom is very clean.
Stayed 14 nights in Nov 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jeff

Liked: Amenities
It was clean and friendly, I would stay there again
Stayed 1 night in Dec 2024

8/10 Good

Bruce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Joe

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Management tried to make me pay again for my stay because I checked in to late.
Stayed 1 night in Oct 2024

8/10 Good

Moses

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024